Title: VALIDATION_ERROR
Last modified: October 10, 2025

---

# VALIDATION_ERROR

 *  Resolved [proxyman](https://wordpress.org/support/users/proxyman/)
 * (@proxyman)
 * [8 months ago](https://wordpress.org/support/topic/validation_error-2/)
 * I recently switched from PayPal Angelleye to this plugin, but I’m have yet to
   have a succesful transaction go through. Whenever a transaction tries to go through,
   I receive a “validation_error” notice. This is my first time installing the plugin,
   and I authenticated it using the automatic login method. Could you please guide
   me on how to resolve this problem?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [8 months ago](https://wordpress.org/support/topic/validation_error-2/#post-18676726)
 * Hi [@proxyman](https://wordpress.org/support/users/proxyman/)
 * Thank you for contacting Payment Plugins.
    1. Is this in production or sandbox mode that you receive the error? If the error
       occurs in production mode, please try sandbox mode and see if you receive the
       same error.
    2. If you login to the PayPal Developer dashboard and navigate to your Application,
       is Advanced Credit and Debit Card processing enabled? [https://paymentplugins.com/documentation/paypal/paypal-credit-card-settings/](https://paymentplugins.com/documentation/paypal/paypal-credit-card-settings/)
    3. In the WooCommerce > Status > Logs page, you will find a `wc-ppcp` log file.
       Can you share the entry for the validation error?
 * Kind Regards
 *  Thread Starter [proxyman](https://wordpress.org/support/users/proxyman/)
 * (@proxyman)
 * [7 months, 4 weeks ago](https://wordpress.org/support/topic/validation_error-2/#post-18676791)
 * I’ll try it in the sandbox now to see if I get the same error. 
   Yes, advanced
   credit card and debit card processing is enabled, and it worked for the other
   plugin I was using. So my account is not limited in that aspect.As for the error
   file, it does contain sensitive customer information, such as their addresses.
   I did find it, though. How should I share this with you privately?
 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [7 months, 4 weeks ago](https://wordpress.org/support/topic/validation_error-2/#post-18676793)
 * Hi [@proxyman](https://wordpress.org/support/users/proxyman/)
 * You can submit a support ticket via the plugins help widget located in your WordPress
   admin dashboard.
 * Kind Regards
 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [7 months, 4 weeks ago](https://wordpress.org/support/topic/validation_error-2/#post-18676865)
 * Hi [@proxyman](https://wordpress.org/support/users/proxyman/)
 * Based on the log data that you provided we are submitting an escalation ticket
   to PayPal as it appears this is related to their API.
 * This thread will be updated once we receive a response from PayPal.
 * Kind Regards
 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [7 months, 3 weeks ago](https://wordpress.org/support/topic/validation_error-2/#post-18682338)
 * Hi [@proxyman](https://wordpress.org/support/users/proxyman/)
 * PayPal has confirmed they released a fix at 2:30AM CT.
 * Kind Regards

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘VALIDATION_ERROR’ is closed to new replies.

 * ![](https://ps.w.org/pymntpl-paypal-woocommerce/assets/icon-256x256.png?rev=2718338)
 * [Payment Plugins for PayPal WooCommerce](https://wordpress.org/plugins/pymntpl-paypal-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/pymntpl-paypal-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/pymntpl-paypal-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/pymntpl-paypal-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/pymntpl-paypal-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/pymntpl-paypal-woocommerce/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * Last activity: [7 months, 3 weeks ago](https://wordpress.org/support/topic/validation_error-2/#post-18682338)
 * Status: resolved