Variable Product presents wrong price

  • Resolved Mike8857

    (@mike8857)


    5 years, 9 months ago

    The theme is TwentyTwenty with all plugins disabled except for:
    Simple WordPress Membership
    and
    WooCommerce

    In a previous post today, with the help of this forum, I was able to get the Variable Product appear to be configured correctly. However, when actually selecting the price and design attributes, the wrong price is presented and never changes regardless of choices.

    Help would be greatly appreciated.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Aashik P – a11n

    (@aashik)

    5 years, 9 months ago

    Hi there!

    The theme is TwentyTwenty with all plugins disabled except for:
    Simple WordPress Membership and WooCommerce

    What happens when Simple WordPress Membership is disabled as well?

    However, when actually selecting the price and design attributes, the wrong price is presented and never changes regardless of choices.

    While we can see the products and prices, we cannot view the real price you have configured in the back-end. Can you share the actual prices of a few variations, along with their screenshots?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or http://skitch.com/.
    You can share the direct link to the image as a response to this topic.

    [Please redact any private details, including address, name, email address, transaction details, API Keys, Passwords, etc]

    Along with that, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Thread Starter Mike8857

    (@mike8857)

    5 years, 9 months ago

    This behavior is not unique to the test site. This is the url to the live site where we see the same behavior:
    Live site same behavior

    What happens when Simple WordPress Membership is disabled as well?

    I disabled the plugin so that there are now none. The behavior is the same.

    Attributes
    Attributes 2
    Variations
    Variations 1
    Variations 2

    Please let me know if there is more that you need. In the event it is necessary, I also have access to the file system.

    Thank you

    ***NOTE: I didn’t realize that it is necessary to sign in to get access to the screen print links. If that’s a problem, let me know.
    ***NOTE 2: This is the public link to the folder that I should have used that doesn’t require authentication:
    Public access link

    • This reply was modified 5 years, 9 months ago by Mike8857.
    • This reply was modified 5 years, 9 months ago by Mike8857.
    • This reply was modified 5 years, 9 months ago by Mike8857.
    • This reply was modified 5 years, 9 months ago by Mike8857.
    Thread Starter Mike8857

    (@mike8857)

    5 years, 9 months ago

    RESOLVED
    The mistake I was making was assuming that when a user chose a value from the drop-down, the price associated with that value would appear. Actually, a single attribute ($50) must be associated with a price ($50) and not leave it with “Any Price”.

Viewing 3 replies - 1 through 3 (of 3 total)

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