Title: variable sumotoken not found
Last modified: April 2, 2019

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# variable sumotoken not found

 *  [piccart](https://wordpress.org/support/users/piccart/)
 * (@piccart)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/variable-sumotoken-not-found/)
 * All in a sudden the sharing icons have disappeared. We realised that the plugin
   was disconnected from the SUMO account, and we re-logged into the account so 
   now it is connected.
 * though the icons are still not displaying and there are still a couple of error-
   logs within the browser console when viewing a frontend page.
 * Query variable sumotoken not found
    Query variable sumopath not found
 * we haven’t changed any sumo setting recently and it worked fine after the last
   round of plugins/wp updates that we’ve done a few weeks ago.
 * any idea about what could cause this issue?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fvariable-sumotoken-not-found%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [piccart](https://wordpress.org/support/users/piccart/)
 * (@piccart)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/variable-sumotoken-not-found/#post-11383953)
 * just a quick update.
    the social icons are set to display inline into a custom
   container (which is on the left side of the article, you can see the heading “
   SHARE”.
 * so I’ve tried to also set a position for the icons in the Layout section, and
   after saving the settings the page was displaying both the icons in the custom
   container and in the chosen location.
 * though we don’t want to show the icons in 2 places, they should be only in the
   custom inline container, as they used to be…
 * p.s. in any case, the 2 errors mentioned in the first comment were still there
   when I set the layout-location and the icons showed up in the 2 spots..
    -  This reply was modified 7 years, 2 months ago by [piccart](https://wordpress.org/support/users/piccart/).
 *  Thread Starter [piccart](https://wordpress.org/support/users/piccart/)
 * (@piccart)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/variable-sumotoken-not-found/#post-11386843)
 * another update.
    for now I have implemented a workaround. I have set to display
   the icons in the bottom of the article as well as in our custom location.
 * at that point we had 2 icon set showing up on the page, but I have hidden the
   one in the bottom article with css.
 * That’s why now the page looks like it’s working. But it’s not.
 * The icons should be displayed in the custom location without the need to also
   have them in another default location.
 * and I still have those 2 errors in the console regarding missing sumotoken and
   sumopath

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘variable sumotoken not found’ is closed to new replies.

 * ![](https://ps.w.org/sumome/assets/icon-256x256.png?rev=3147974)
 * [Website Pop-up Builder by BDOW! (formerly Sumo): Pop-ups + forms for email opt-ins and lead generation](https://wordpress.org/plugins/sumome/)
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 * 2 replies
 * 1 participant
 * Last reply from: [piccart](https://wordpress.org/support/users/piccart/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/variable-sumotoken-not-found/#post-11386843)
 * Status: not resolved