Variation and atributes

  • Resolved Lukasz

    (@spacestudio)


    2 years, 9 months ago

    Variant attributes are not sent to omnisend. Shouldn’t variation name take attribute values?

    Currently, it is not possible to create a segment for example. Users who purchased a product in size XL.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support omnisendsupport

    (@omnisendsupport)

    2 years, 8 months ago

    Hello there! Thank you for submitting the support thread!

    We have checked your request and, indeed, Product variant name information should be passed with the Ordered product event.

    For us to find more on this issue and investigate it further for you, would you be so kind to provide your store’s url?

    Thank you and looking forward to hearing from you!

    Thread Starter Lukasz

    (@spacestudio)

    2 years, 8 months ago

    This is not a problem of my store but of the plugin.
    I made changes to the plugin code myself and now it works the way I wanted it to.

    https://screenpal.com/i/c066l0V5HcC

    https://screenpal.com/i/c066lZV5HcP

    Plugin Support omnisendsupport

    (@omnisendsupport)

    2 years, 7 months ago

    Hi there,

    We are very happy to hear that your issue has been resolved with such tweaks.

    If you should need any further assistance, feel free to reach out to [email protected], and we will be more than happy to assist.

    We wish you and your store nothing but the best. Have a great week ahead.

Viewing 3 replies - 1 through 3 (of 3 total)

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