Title: variations problem After previous update Last modified: June 12, 2022 --- # variations problem After previous update * Resolved [timmyy21](https://wordpress.org/support/users/timmyy21/) * (@timmyy21) * [4 years ago](https://wordpress.org/support/topic/variations-problem-after-previous-update/) * Hi After the previous update (not the last one), a problem started with the variations, and only the BRAND appears regularly, and sometimes the price. Dozens of other variations have disappeared. The matter has been going on for about two months now. I tried to check, according to your tutorial, a conflict with plugins or theme (flatsome). It did not help, and the problem remained. I tried to get into “tools” and regenerated the tables, and all seems to work fine again– But it was temporary and in a short time it goes wrong again and the variations disappear. * Thanks for all your help! * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fvariations-problem-after-previous-update%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Support [Sérgio L. a11n](https://wordpress.org/support/users/csnlima/) * (@csnlima) * [4 years ago](https://wordpress.org/support/topic/variations-problem-after-previous-update/#post-15730103) * Hi [@timmyy21](https://wordpress.org/support/users/timmyy21/), * Can you please try to go to `WooCommerce > Status > Tools tab` and select these options: - Clear WooCommerce transients (clear Shop/ Product page Cache) - Clear expired transients (Clear all expired transients from WordPress) - Then, check again if the product variations appear. - If the issue persist, to get a better understanding of your setup, could you please share a copy of your site’s System Status? You can find it via `WooCommerce > Status`. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response. - Best, * Thread Starter [timmyy21](https://wordpress.org/support/users/timmyy21/) * (@timmyy21) * [3 years, 12 months ago](https://wordpress.org/support/topic/variations-problem-after-previous-update/#post-15731337) * Hi I tried but it did not work. I have attached what you requested. * ``` ### WordPress Environment ### WordPress address (URL): https:// Site address (URL): https:// WC Version: 6.5.1 REST API Version: ✔ 6.5.1 WC Blocks Version: ✔ 7.4.3 Action Scheduler Version: ✔ 3.4.0 Log Directory Writable: ✔ WP Version: 6.0 WP Multisite: – WP Memory Limit: 6 GB WP Debug Mode: – WP Cron: ✔ Language: he_IL External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.4.29 PHP Post Max Size: 6 GB PHP Time Limit: 3000 PHP Max Input Vars: 1500 cURL Version: 7.83.0 OpenSSL/1.1.1o SUHOSIN Installed: – MySQL Version: 5.5.5-10.2.36-MariaDB Max Upload Size: 6 GB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.5.1 WC Database Prefix: wp_ הגודל הכולל של בסיס הנתונים: 60.49MB גודל הנתונים של בסיס הנתונים: 43.06MB גודל האינדקס של בסיס הנתונים: 17.43MB wp_woocommerce_sessions: נתונים: 0.06MB + אינדקס: 0.02MB + מנוע InnoDB wp_woocommerce_api_keys: נתונים: 0.02MB + אינדקס: 0.03MB + מנוע InnoDB wp_woocommerce_attribute_taxonomies: נתונים: 0.02MB + אינדקס: 0.02MB + מנוע InnoDB wp_woocommerce_downloadable_product_permissions: נתונים: 0.02MB + אינדקס: 0.06MB + מנוע InnoDB wp_woocommerce_order_items: נתונים: 0.02MB + אינדקס: 0.02MB + מנוע InnoDB wp_woocommerce_order_itemmeta: נתונים: 0.06MB + אינדקס: 0.06MB + מנוע InnoDB wp_woocommerce_tax_rates: נתונים: 0.02MB + אינדקס: 0.06MB + מנוע InnoDB wp_woocommerce_tax_rate_locations: נתונים: 0.02MB + אינדקס: 0.03MB + מנוע InnoDB wp_woocommerce_shipping_zones: נתונים: 0.02MB + אינדקס: 0.00MB + מנוע InnoDB wp_woocommerce_shipping_zone_locations: נתונים: 0.02MB + אינדקס: 0.03MB + מנוע InnoDB wp_woocommerce_shipping_zone_methods: נתונים: 0.02MB + אינדקס: 0.00MB + מנוע InnoDB wp_woocommerce_payment_tokens: נתונים: 0.02MB + אינדקס: 0.02MB + מנוע InnoDB wp_woocommerce_payment_tokenmeta: נתונים: 0.02MB + אינדקס: 0.03MB + מנוע InnoDB 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0.02MB + אינדקס: 0.03MB + מנוע InnoDB wp_wc_order_product_lookup: נתונים: 0.02MB + אינדקס: 0.06MB + מנוע InnoDB wp_wc_order_stats: נתונים: 0.02MB + אינדקס: 0.05MB + מנוע InnoDB wp_wc_order_tax_lookup: נתונים: 0.02MB + אינדקס: 0.03MB + מנוע InnoDB wp_wc_product_attributes_lookup: נתונים: 1.16MB + אינדקס: 1.60MB + מנוע MyISAM wp_wc_product_download_directories: נתונים: 0.00MB + אינדקס: 0.01MB + מנוע MyISAM wp_wc_product_meta_lookup: נתונים: 0.33MB + אינדקס: 0.58MB + מנוע InnoDB wp_wc_rate_limits: נתונים: 0.02MB + אינדקס: 0.02MB + מנוע InnoDB wp_wc_reserved_stock: נתונים: 0.02MB + אינדקס: 0.00MB + מנוע InnoDB wp_wc_tax_rate_classes: נתונים: 0.02MB + אינדקס: 0.02MB + מנוע InnoDB wp_wc_webhooks: נתונים: 0.02MB + אינדקס: 0.02MB + מנוע InnoDB wp_wpforms_tasks_meta: נתונים: 0.02MB + אינדקס: 0.00MB + מנוע InnoDB wp_wpgmza: נתונים: 0.02MB + אינדקס: 0.00MB + מנוע InnoDB wp_wpgmza_circles: נתונים: 0.02MB + אינדקס: 0.00MB + מנוע InnoDB wp_wpgmza_maps: נתונים: 0.02MB + אינדקס: 0.00MB + מנוע InnoDB wp_wpgmza_nominatim_geocode_cache: נתונים: 0.02MB + אינדקס: 0.00MB + מנוע InnoDB wp_wpgmza_polygon: נתונים: 0.02MB + אינדקס: 0.00MB + מנוע InnoDB wp_wpgmza_polylines: נתונים: 0.02MB + אינדקס: 0.00MB + מנוע InnoDB wp_wpgmza_rectangles: נתונים: 0.02MB + אינדקס: 0.00MB + מנוע InnoDB wp_wpr_rucss_resources: נתונים: 0.00MB + אינדקס: 0.00MB + מנוע MyISAM wp_wpr_rucss_used_css: נתונים: 0.00MB + אינדקס: 0.00MB + מנוע MyISAM wp_yith_wcwl: נתונים: 0.02MB + אינדקס: 0.02MB + מנוע InnoDB wp_yith_wcwl_lists: נתונים: 0.02MB + אינדקס: 0.03MB + מנוע InnoDB wp_yoast_indexable: נתונים: 2.52MB + אינדקס: 0.39MB + מנוע InnoDB wp_yoast_indexable_hierarchy: נתונים: 0.06MB + אינדקס: 0.08MB + מנוע InnoDB wp_yoast_migrations: נתונים: 0.02MB + אינדקס: 0.02MB + מנוע InnoDB wp_yoast_primary_term: נתונים: 0.02MB + אינדקס: 0.03MB + מנוע InnoDB wp_yoast_seo_links: נתונים: 0.13MB + אינדקס: 0.06MB + מנוע InnoDB ### Post Type Counts ### attachment: 2824 blocks: 12 nav_menu_item: 68 oembed_cache: 5 page: 31 product: 833 product_variation: 2384 revision: 122 shop_order: 73 ux_template: 1 wp_global_styles: 1 wpcf7_contact_form: 7 wpforms: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (11) ### Call Now Button: מאת Jerry Rietveld – 1.1.8 טפסי צרו קשר 7: מאת טקאיוקי מיושי – 5.5.6.1 סרגל נגישות: מאת סרגל נגישות – 2.0.3 Rank Math SEO: מאת Rank Math – 1.0.90 TinyPNG - JPEG, PNG & WebP image compression: מאת TinyPNG – 3.3 Checkout Field Editor for WooCommerce: מאת ThemeHigh – 1.6.1 גוביט - חיבור ווקומרס לטרנזילה: מאת גוביט סופט – 5.1.3 WooCommerce PayPal Checkout Gateway: מאת WooCommerce – 2.1.3 ווקומרס: מאת חברת אוטומטיק – 6.5.1 WP Rocket: מאת WP Media – 3.8.8 Social Chat: מאת QuadLayers – 5.0.3 ### Inactive Plugins (3) ### Advanced WordPress Reset: מאת Younes JFR. – 1.5 Broken Link Checker: מאת WPMU DEV – 1.11.16 Tawk.to Live Chat: מאת Tawkto – 0.7.2 ### Dropin Plugins (2) ### advanced-cache.php: advanced-cache.php maintenance.php: maintenance.php ### Must Use Plugins (1) ### installatron_hide_status_test.php: מאת – ### Settings ### API Enabled: – Force SSL: – Currency: ILS (₪) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 0 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### בסיס חנות: #55 - /shop/ סל קניות: #54 - /cart/ תשלום: #53 - /checkout/ החשבון שלי: #52 - /my-account/ תנאי שימוש: #3 - /privacy-policy/ ### Theme ### Name: Flatsome Child Version: 3.0 Author URL: Child Theme: ✔ Parent Theme Name: Flatsome Parent Theme Version: 3.15.5 Parent Theme Author URL: http://www.uxthemes.com/ WooCommerce Support: ✔ ### Templates ### Overrides: flatsome/woocommerce/archive-product.php flatsome/woocommerce/cart/cart-empty.php flatsome/woocommerce/cart/cart-shipping.php flatsome/woocommerce/cart/cart.php flatsome/woocommerce/checkout/form-checkout.php flatsome/woocommerce/checkout/form-coupon.php flatsome/woocommerce/checkout/terms.php flatsome/woocommerce/checkout/thankyou.php flatsome/woocommerce/content-product-cat.php flatsome/woocommerce/content-product.php flatsome/woocommerce/content-single-product.php flatsome/woocommerce/content-widget-product.php flatsome/woocommerce/global/breadcrumb.php flatsome/woocommerce/global/quantity-input.php flatsome/woocommerce/global/wrapper-end.php flatsome/woocommerce/global/wrapper-start.php flatsome/woocommerce/loop/loop-end.php flatsome/woocommerce/loop/loop-start.php flatsome/woocommerce/loop/pagination.php flatsome/woocommerce/loop/result-count.php flatsome/woocommerce/loop/sale-flash.php flatsome/woocommerce/myaccount/form-login.php flatsome/woocommerce/myaccount/navigation.php flatsome/woocommerce/notices/error.php flatsome/woocommerce/notices/notice.php flatsome/woocommerce/notices/success.php flatsome/woocommerce/product-searchform.php flatsome/woocommerce/single-product/photoswipe.php flatsome/woocommerce/single-product/price.php flatsome/woocommerce/single-product/product-image.php flatsome/woocommerce/single-product/product-thumbnails.php flatsome/woocommerce/single-product/rating.php flatsome/woocommerce/single-product/related.php flatsome/woocommerce/single-product/review.php flatsome/woocommerce/single-product/sale-flash.php flatsome/woocommerce/single-product/share.php flatsome/woocommerce/single-product/short-description.php flatsome/woocommerce/single-product/tabs/tabs.php flatsome/woocommerce/single-product/title.php flatsome/woocommerce/single-product/up-sells.php flatsome/woocommerce/single-product-reviews.php flatsome/woocommerce/single-product.php flatsome/woocommerce/content-product_cat.php ### Action Scheduler ### Complete: 579 Oldest: 2022-05-15 12:14:57 +0300 Newest: 2022-06-13 09:26:45 +0300 Failed: 3 Oldest: 2021-01-25 19:43:44 +0200 Newest: 2022-04-03 16:47:27 +0300 ### Status report information ### Generated at: 2022-06-13 09:32:49 +03:00 ``` * [Roxy](https://wordpress.org/support/users/roxannestoltz/) * (@roxannestoltz) * [3 years, 12 months ago](https://wordpress.org/support/topic/variations-problem-after-previous-update/#post-15732019) * Hi [@timmyy21](https://wordpress.org/support/users/timmyy21/) , * Thanks for providing the System Status. * As a next step, could you please navigate to **WooCommerce** > **Status** > ** Tools** and also delete `Orphaned variations` and see if that makes a difference? * If not, please could you share a copy of any fatal error logs by navigating to** WooCommerce** > **Status** > **Logs**. * Once you have this you can paste your response here. * Thanks! * [Igor H](https://wordpress.org/support/users/ihereira/) * (@ihereira) * [3 years, 12 months ago](https://wordpress.org/support/topic/variations-problem-after-previous-update/#post-15732137) * Hello, * > Failed: 3 * To get more context, can you provide us with a screenshot of the failed scheduled actions? They are under _WooCommerce> status > scheduled actions _ You can upload screenshots using [https://snipboard.io](https://snipboard.io) – please follow the instructions on that page, then paste the URL in this thread. * Thanks. * Thread Starter [timmyy21](https://wordpress.org/support/users/timmyy21/) * (@timmyy21) * [3 years, 12 months ago](https://wordpress.org/support/topic/variations-problem-after-previous-update/#post-15732816) * Hi Deleting Orphaned variations did not return the variations. There were no fatal errors in the logs list. I have attached screenshots of 3 failed scheduled actions * Thanks for the help! * [https://snipboard.io/dPqE57.jpg](https://snipboard.io/dPqE57.jpg) [https://snipboard.io/fRMY4a.jpg](https://snipboard.io/fRMY4a.jpg) [https://snipboard.io/7y1xsg.jpg](https://snipboard.io/7y1xsg.jpg) * [MayKato](https://wordpress.org/support/users/maykato/) * (@maykato) * [3 years, 12 months ago](https://wordpress.org/support/topic/variations-problem-after-previous-update/#post-15732886) * Hello, * Thank you for the screenshots. They don’t seem to be related to your current issue. * Can you also confirm if `Enable table usage` is checked in **WooCommerce > Settings > Products > Advanced**? If not, please check that, and then try regenerating the product attributes lookup table from **WooCommerce > Status > Tools**. * Please let us know how it goes. * Thread Starter [timmyy21](https://wordpress.org/support/users/timmyy21/) * (@timmyy21) * [3 years, 12 months ago](https://wordpress.org/support/topic/variations-problem-after-previous-update/#post-15733025) * yes “Enable table usage” is checked. * [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/) * (@margaretwporg) * [3 years, 12 months ago](https://wordpress.org/support/topic/variations-problem-after-previous-update/#post-15733175) * Hi [@timmyy21](https://wordpress.org/support/users/timmyy21/) * Thanks for checking that. * I am aware that you already tried to check for a conflict with plugins or the theme, but we recommend doing the full conflict test properly, just to be thorough. It involves switching to a default WP theme like Twenty Twenty-One or [Storefront](https://wordpress.org/themes/storefront/) and deactivating **all** plugins except for WooCommerce then checking if the issue persists. If it doesn’t, the theme and plugins are reactivated, one by one, checking which one causes the issue to reappear. Here’s the conflict test guide – [https://docs.woocommerce.com/document/how-to-test-for-conflicts/](https://docs.woocommerce.com/document/how-to-test-for-conflicts/) * Please make sure that you remove any/all custom code added to the site. * If you’d prefer not to make any changes on your live site then you can create a duplicate/staging site. Many hosting providers offer site staging facilities, but if you don’t have such a feature, you can create one with the [WP Staging](https://wordpress.org/plugins/wp-staging/) plugin. * Let us know if the problem still persists or whether the culprit was caught. * Thread Starter [timmyy21](https://wordpress.org/support/users/timmyy21/) * (@timmyy21) * [3 years, 12 months ago](https://wordpress.org/support/topic/variations-problem-after-previous-update/#post-15735044) * yap. its WP Rocket. When I just turned off the plugin, with the rest of the plugins, then nothing changed. But when I turned them all off, and rebuilt the table, and then I checked plugin after plugin what was destroying it, then I realized that was the cause. * I’m still not sure what in the settings of WP ROCKET is causing the problem, and I can not give up the plugin just like that .. I will try to understand it. * [Roxy](https://wordpress.org/support/users/roxannestoltz/) * (@roxannestoltz) * [3 years, 12 months ago](https://wordpress.org/support/topic/variations-problem-after-previous-update/#post-15735070) * Hi [@timmyy21](https://wordpress.org/support/users/timmyy21/) , * I am glad that you have managed to find the culprit 🙂 * Since WP Rocket is causing the issue, please reach out to the developers of that plugin directly for further help with this: * [https://wp-rocket.me/support](https://wp-rocket.me/support) * Thanks! * Thread Starter [timmyy21](https://wordpress.org/support/users/timmyy21/) * (@timmyy21) * [3 years, 12 months ago](https://wordpress.org/support/topic/variations-problem-after-previous-update/#post-15735176) * Thank you all for your help! Good Day! Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘variations problem After previous update’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 11 replies * 6 participants * Last reply from: [timmyy21](https://wordpress.org/support/users/timmyy21/) * Last activity: [3 years, 12 months ago](https://wordpress.org/support/topic/variations-problem-after-previous-update/#post-15735176) * Status: resolved