Title: Variations tab missing when adding a new variable products
Last modified: December 7, 2021

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# Variations tab missing when adding a new variable products

 *  Resolved [jayboo](https://wordpress.org/support/users/jayboo/)
 * (@jayboo)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/variations-tab-missing-when-adding-a-new-variable-products/)
 * Hello
    Issue: That stupid variations tab is completely gone from my add a new
   product page! Yes, I have read all the answers here about this ongoing bug. I
   have already installed the wordpress 5.8.2 and the latest woocommerce update 
   as of 12/6/2021. I also cleared all the transients in woocommerce. I also tried
   installing that jQuery migrate helper plugin and cleared the cashe of my builder
   theme…..all of which is completely useless.
 * Any constructive help would be greatly appreciated
 * Thank you

Viewing 14 replies - 1 through 14 (of 14 total)

 *  [MayKato](https://wordpress.org/support/users/maykato/)
 * (@maykato)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/variations-tab-missing-when-adding-a-new-variable-products/#post-15140567)
 * Hello,
 * When creating a new variable product, the variation tab is not showing up at 
   all?
 * Link to image: [https://snipboard.io/9PFDs5.jpg](https://snipboard.io/9PFDs5.jpg)
 * If that’s the case, the issue may be caused by a conflict with your theme or 
   with another plugin. To determine what’s causing the issue, please temporarily
   switch your theme back to [Storefront](https://wordpress.org/themes/storefront/)
   and disable all plugins except for WooCommerce. If that resolves the issue, then
   re-enable plugins one-by-one until you find the one that’s causing the conflict.
 * You can find a more detailed explanation on how to do a conflict test here: [https://docs.woocommerce.com/document/how-to-test-for-conflicts/](https://docs.woocommerce.com/document/how-to-test-for-conflicts/)
 *  Thread Starter [jayboo](https://wordpress.org/support/users/jayboo/)
 * (@jayboo)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/variations-tab-missing-when-adding-a-new-variable-products/#post-15154517)
 * Hello
    That tab is completely gone. Not showing up at all. I have updated every
   plugin on my website to date and the issue persists. I also deactivated all my
   other woocommerce related plugins and that does no good. I hit “ADD NEW” to add
   a new products and that page has the “attributes” tab as you see in your pic,
   but the “variations” tab is missing.
 *  Thread Starter [jayboo](https://wordpress.org/support/users/jayboo/)
 * (@jayboo)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/variations-tab-missing-when-adding-a-new-variable-products/#post-15154546)
 * I took your advice and clicked on that link. It says: “Temporarily deactivate
   all plugins except WooCommerce and the WooCommerce extensions you’re experiencing
   issues with.”
 * I cannot deactivate “all” plugins unrelated to woocommerce since that action 
   will completely disable/remove the pages that support woocommerce.
 *  [Abiola Ogodo](https://wordpress.org/support/users/oaoyadeyi/)
 * (@oaoyadeyi)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/variations-tab-missing-when-adding-a-new-variable-products/#post-15154587)
 * [@jayboo](https://wordpress.org/support/users/jayboo/)
 * If only WooCommerce is enabled, you’ll be able to access its core features. So
   it is recommended you follow the conflict test so we can move further in troubleshooting
   this.
 * Meanwhile:
 * For better assistance, please share your WooCommerce error logs and System Status
   on this thread so we can take a look at your configuration and check the issue
   further:
 * System Status: You can find it via WooCommerce > Status. Select “Get system report”
   and then “Copy for support”. Once you’ve done that, paste it here in your response.
 * Error Log: Share a copy of any fatal error log found under WooCommerce > System
   Status > Logs (if available).`
 *  Thread Starter [jayboo](https://wordpress.org/support/users/jayboo/)
 * (@jayboo)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/variations-tab-missing-when-adding-a-new-variable-products/#post-15154757)
 * I’m in woocommerce “settings” right now and I don’t see “error logs”. That must
   be in the backend. I’m not that tech savvy and my subpar hosting doesn’t provide
   a C-panel. By the way, in that case, how does one access the root and core files
   of a WP website without a C-Panel? My hosting company won’t tell me how to do
   that.
 * By the way, I just discovered that there is a “woocommerce update required” blue
   click button message at the top of the woocommerce settings page. However, if
   I update that thing it is breaking my entire store page. Only the store page.
   I tried it twice and had to backup my website both times. I won’t be updating
   that stupid thing again! And it’s mostly for them to offer/sell products, not
   for security or constructive functionality purposes!.. ugh! I hate when updates
   are only for that!
 * If I can figure out how to post a screenshot of this issue on this thread, I 
   will do that. I have a nice screenshot of this issue on my desktop, but there’s
   no attachment link thingy here.
 *  [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/)
 * (@rainfallnixfig)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/variations-tab-missing-when-adding-a-new-variable-products/#post-15155411)
 * Hello [@jayboo](https://wordpress.org/support/users/jayboo/),
 * > I hit “ADD NEW” to add a new products and that page has the “attributes” tab
   > as you see in your pic, but the “variations” tab is missing.
 * Just to be sure, when you hit “Add New” to create a new product do you also select“
   Variable product” next to Product data?
 * 
    Link to image: [https://i.imgur.com/ts6TELe.png](https://i.imgur.com/ts6TELe.png)
 * For easily sharing screenshots on this thread – go to [https://snipboard.io](https://snipboard.io)
   please follow the instructions on that page to upload an image, then paste the
   URL here.
 * To find your generated error logs:
 * 1. Go to WooCommerce > Status > Logs
    2. In the top right corner, open the drop-
   down and select the latest fatal error log, then click view to load it. Here’s
   what that looks like: [https://d.pr/i/tCljQd](https://d.pr/i/tCljQd) 3. Copy/
   paste the log into your response on this thread.
 * For the System Status go to WooCommerce > Status. Click on “Get system report”
   and then “Copy for support”. Once you’ve done that, paste it here using CTLV 
   + V on your keyboard or press the right button on the mouse (right-click) and
   paste in your response.
 * Thanks.
 *  Thread Starter [jayboo](https://wordpress.org/support/users/jayboo/)
 * (@jayboo)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/variations-tab-missing-when-adding-a-new-variable-products/#post-15156228)
 * Hi Mirko
    I’m glad you posted that. I just found out that drop down menu to the
   right of the “Product data” title is also missing! So both of them are missing!
 * I got screenshotties of both below:
 * [https://snipboard.io/xwl27r.jpg](https://snipboard.io/xwl27r.jpg)
    [https://snipboard.io/S3eym9.jpg](https://snipboard.io/S3eym9.jpg)
 *  [Juan G. (woo-hc)](https://wordpress.org/support/users/judagutor/)
 * (@judagutor)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/variations-tab-missing-when-adding-a-new-variable-products/#post-15156340)
 * Hi [@jayboo](https://wordpress.org/support/users/jayboo/)!
 * To understand better what could be possibly going on, kindly send us your System
   Status to further check into this.
 * You can find it via `WooCommerce > Status`. Select **Get system report** and 
   then **Copy for support**. Once you do this, paste in here your response.
 * Thanks!
 *  Thread Starter [jayboo](https://wordpress.org/support/users/jayboo/)
 * (@jayboo)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/variations-tab-missing-when-adding-a-new-variable-products/#post-15156595)
 * Hi, Juan
    I took a good look at it. I don’t feel comfortable posting that information
   on a public forum. I can tell you that everything in that report is in green,
   except for a page that I intentionally made private. All messages and system 
   check-marks in that report are green.
 *  [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/)
 * (@margaretwporg)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/variations-tab-missing-when-adding-a-new-variable-products/#post-15156836)
 * Hi [@jayboo](https://wordpress.org/support/users/jayboo/)
 * The screenshot of the unavailable dropdown is indicative of an underlying conflict.
   The best way to determine this is to:
    - Temporarily switch your theme to [Storefront](https://www.woocommerce.com/storefront/)
    - Disable all plugins except for WooCommerce
    - Repeat the action that is causing the problem
 * If you’re not seeing the same problem after completing the conflict test, then
   you know the problem was with the plugins and/or theme you deactivated. To figure
   out which plugin is causing the problem, reactivate your other plugins one by
   one, testing after each, until you find the one causing conflict. [You can find a more detailed explanation on how to do a conflict test here.](https://docs.woocommerce.com/document/how-to-test-for-conflicts/)
 * —
 * > I don’t feel comfortable posting that information on a public forum.
 * The screenshot of the fatal error logs shows some memory issues. If conflict 
   testing doesn’t help then please share your System Status so we can take a closer
   look. You can remove any sensitive or identifiable information (i.e. your website
   URL) for privacy reasons.
 *  Thread Starter [jayboo](https://wordpress.org/support/users/jayboo/)
 * (@jayboo)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/variations-tab-missing-when-adding-a-new-variable-products/#post-15159350)
 * Hi Margaret
 * I’m not familiar with how to change themes. I always thought that if I changed
   themes I would destroy or delete the current one. My website was built by a so
   called “Professional website service” and they used Beaver Builder theme with
   three or four Beaver related plugins – one called “Beaver Themer” and another
   called “Ultimate Addons for Beaver Builder”.
 * Exactly how do I deploy “store front” and how do I safely switch back to what
   I had previously without destroying my current website?
 * I already disabled all plugins one-by-one and that was useless.
 *  [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/)
 * (@rainfallnixfig)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/variations-tab-missing-when-adding-a-new-variable-products/#post-15160343)
 * Hi [@jayboo](https://wordpress.org/support/users/jayboo/),
 * Changing the theme normally would not cause major problems. You can switch back
   to your theme once the conflict test is finished and you should get back the 
   previous layout and style.
 * However, we always recommend making a full backup before any changes.You could
   consider using a service like [Jetpack](https://jetpack.com/support/backup/) 
   or installing a plugin like [UpdraftPlus](https://wordpress.org/plugins/updraftplus/).
   If something goes wrong it’s nice to know that you can restore your site to the
   previous state.
 * Here’s the relevant guide on how to install Storefront:
 * [https://woocommerce.com/document/installation-configuration/](https://woocommerce.com/document/installation-configuration/)
 * Let us know if you have more questions.
 *  Thread Starter [jayboo](https://wordpress.org/support/users/jayboo/)
 * (@jayboo)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/variations-tab-missing-when-adding-a-new-variable-products/#post-15164236)
 * Hi Mirko
 * “Changing the theme normally would not cause major problems. You can switch back
   to your theme once the conflict test is finished and you should get back the 
   previous layout and style.”
 * ^ I would have to strongly disagree with anyone who thinks changing themes is
   harmless. I spoke with two professional developers about that and they said “
   DO NOT change themes or delete/upload a new woocommece plugin unless you have
   the talent to fix a broken store page.” I don’t. Not the one I currently have.
   They said “it can and usually does break the store page and you will be having
   more problems than you already have, and you cannot use a staging site if your
   hosting company doesn’t offer that service.” So at their advice, I will (not)
   be changing themes or deleting woocommerce.
 * I have back-ups, but sometimes they are broken, so I won’t be relying on them.
 * I did read the woocommerce error logs carefully, and it appears there is issues
   involving my previous cc processor plugin. That plugin was removed, but it left
   core files in the back-end that have been causing issues. I spoke to them about
   it and they agreed to go into my core root files and remove all their data from
   my website.
 * My current cc processor plugin company also said that there actually is a way
   to reconfigure their plugin on their end to modify zip code requirements.
 * Both companies said their work would be completed within the next couple weeks,
   so I will wait and see if that is a fix. If not, then I will burn down my website
   and build a new one on another platform. It’s wayyyy cheaper to build my own 
   e-commerce website than to pay someone else to fix this one or to build a new
   one. With all the Youtube videos I’ve seen lately, I can definitely build another
   website from scratch using Devi or Elementor and Rank Math! Boom!
 * Stay tuned!
 *  [Abiola Ogodo](https://wordpress.org/support/users/oaoyadeyi/)
 * (@oaoyadeyi)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/variations-tab-missing-when-adding-a-new-variable-products/#post-15168581)
 * [@jayboo](https://wordpress.org/support/users/jayboo/)
 * Glad to hear it – thanks for letting us know!
 * I’ll mark this thread as resolved now. If you have any further questions, I recommend
   creating a new thread.

Viewing 14 replies - 1 through 14 (of 14 total)

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 * 14 replies
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 * Last reply from: [Abiola Ogodo](https://wordpress.org/support/users/oaoyadeyi/)
 * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/variations-tab-missing-when-adding-a-new-variable-products/#post-15168581)
 * Status: resolved