Title: Various Elements not working
Last modified: February 7, 2023

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# Various Elements not working

 *  Resolved [Masidus](https://wordpress.org/support/users/masidus/)
 * (@masidus)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/various-elements-not-working/)
 * Hello,
 * We’ve been having a couple of issues which we now realise are to do with Litespeed
   Cache – both of these issues can be seen at the page link.
 * The first is our Klarna on site messaging – the ‘Learn More’ button does not 
   function when Litespeed Cache is on. We assume this is to do with Javascript 
   not loading correctly.
 * The second is to do with the banner at the top of the page – when closed using
   the X button in the top right, the sizing of the page should change as the CSS
   is removed when the banner is closed.
 * We are struggling to find the source of the issue and were wondering if you had
   any ideas as to what functions may be causing these issues?
 * Let us know if you require anymore info and thank you for your time!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fvarious-elements-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/various-elements-not-working/#post-16452104)
 * this is most likely misconfiguration somewhere
 * please provide the report number
 * you can get it in toolbox -> report -> click “send to LiteSpeed”
 *  Thread Starter [Masidus](https://wordpress.org/support/users/masidus/)
 * (@masidus)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/various-elements-not-working/#post-16452242)
 * Hello [@qtwrk](https://wordpress.org/support/users/qtwrk/)
 * Thank you for your swift reply – I have just sent the report, reference number
   is – **ZJHKUIZI**
 * Let us know if you need anything further and we will get back to you as soon 
   as possible.
 * Thanks again and hope you’re well!
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/various-elements-not-working/#post-16457454)
 * could you please go to page optm -> js setting -> defer JS , set it to OFF
 * then purge all?
 * for the banner issue , I am not exactly how is the issue , could you please do
   me a screenshot on both cases , as with plugin and without ?
 *  Thread Starter [Masidus](https://wordpress.org/support/users/masidus/)
 * (@masidus)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/various-elements-not-working/#post-16462500)
 * Hello,
 * Defer JS did not make a difference – I backed up our settings and applied the
   Advanced (Recommended) template and that seemed to fix the issues.
 * Many thanks for your time and help!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Various Elements not working’ is closed to new replies.

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## Tags

 * [cache](https://wordpress.org/support/topic-tag/cache/)
 * [css](https://wordpress.org/support/topic-tag/css/)
 * [javascript](https://wordpress.org/support/topic-tag/javascript/)
 * [js](https://wordpress.org/support/topic-tag/js/)

 * 4 replies
 * 2 participants
 * Last reply from: [Masidus](https://wordpress.org/support/users/masidus/)
 * Last activity: [3 years, 3 months ago](https://wordpress.org/support/topic/various-elements-not-working/#post-16462500)
 * Status: resolved