Title: Various problems
Last modified: July 23, 2024

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# Various problems

 *  Resolved [eddythecat](https://wordpress.org/support/users/eddythecat/)
 * (@eddythecat)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/various-problems-8/)
 * Hello,
 * I have installed the plugin. Unfortunately there are several problems. For example,
   the sitemap is not created correctly. The top-level domain is created twice. 
   For example: example.en/en/city-1.
 * The second problem is that the pages are only displayed correctly when I am logged
   into WordPress. If I am not logged in or in incognito mode, the complete formatting
   is not applied. It does not matter whether I use Elementor Pro or Gutenberg.
 * Now I have also deleted an old project and created a new one. Is it a problem
   to use the same table for a new project?
 * I also went through all the settings and went through the 404 troubleshooting.
   Nothing works. Even the Elementor Pro: hook has no effect. The only thing that
   has an effect here is the “template_redirect”. Although I do use Elementor Pro.
   All in all a very strange behavior of the plugin.

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [mara3](https://wordpress.org/support/users/mara3/)
 * (@mara3)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/various-problems-8/#post-17910257)
 * Hi [@eddythecat](https://wordpress.org/support/users/eddythecat/),
   Thank you 
   for using MPG!I have tried to replicate the problem on a new instance with the
   latest version of the MPG plugin and, unfortunately, I couldn’t replicate this
   behaviour. Could you please provide the URL of the website where you encounter
   this problem, screenshots of how you’ve made the project, the name of the theme
   you are using, and any other screenshots/details you might think are useful? 
   Also, have you created the project by Direct Link or by uploading a file? This
   would help us provide better assistance for you.Best regards,Mara
 *  Thread Starter [eddythecat](https://wordpress.org/support/users/eddythecat/)
 * (@eddythecat)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/various-problems-8/#post-17912046)
 * Hello, yes the site is [https://yousellwesend.de/fulfillment-center-deutschland/](https://yousellwesend.de/fulfillment-center-deutschland/).
   Below are some links to pages created with MPG. For example [https://yousellwesend.de/hamburg-fulfillment/](https://yousellwesend.de/hamburg-fulfillment/).
   The city links have umlauts in them. I have also tried to remove the umlaut in
   the table of all cities that have an umlaut. In German, ö then becomes oe or 
   ä – ae. For example, Köln then becomes Koeln.
 * Strangely enough, the formatting is adopted for these changed cities but the 
   shortcode is not. For example [https://yousellwesend.de/koeln-fulfillment/](https://yousellwesend.de/koeln-fulfillment/).
 * We use the Astra Theme. The project is integrated via a direct link from Google.
 * Everything is there in the settings in the preview. Text and URLs.
 * [https://i.postimg.cc/Kj7PX5Rn/setting-1.png](https://i.postimg.cc/Kj7PX5Rn/setting-1.png)
 * In the picture you can see that not only the shortcodes are no longer transferred,
   but the entire formatting with Elementor is not transferred. It’s the same with
   Gutenberg.
 * [https://i.postimg.cc/GhmpkQd6/hamburg-2.png](https://i.postimg.cc/GhmpkQd6/hamburg-2.png)
 * It should look like this
 * [https://i.postimg.cc/yd2wk76V/hamburg-1.png](https://i.postimg.cc/yd2wk76V/hamburg-1.png)
    -  This reply was modified 1 year, 10 months ago by [eddythecat](https://wordpress.org/support/users/eddythecat/).
 *  Plugin Support [Vytis](https://wordpress.org/support/users/bvytis/)
 * (@bvytis)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/various-problems-8/#post-17912260)
 * Hi [@eddythecat](https://wordpress.org/support/users/eddythecat/),
   Do you have
   any caching plugins that are active? If not, does your hosting has any cache 
   on their end that you can try to disable to check if the behavior remains the
   same?From what I see this looks very similar to caching problems, the fact that
   content in shortcodes doesn’t change when you change it and in URL it changes
   shows that it’s cached somewhere and also those things that when user is logged
   you see one behavior compared to logged of/incognito usage also shows that it
   should be some caching problems either at a server level or your website.
 *  Thread Starter [eddythecat](https://wordpress.org/support/users/eddythecat/)
 * (@eddythecat)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/various-problems-8/#post-17912827)
 * Hi, of course we use WP-Rocket as a cache plugin. I have always cleared the cache
   manually. I also excluded the template page for MPG in WP-Rocket. It should therefore
   not be cached.
 * I deactivated WP-Rocket as a test. At least the formatting of Elementor is back.
   Nevertheless, it now does not take over the shortcode data from the table.
 * Are there certain settings in WP-Rocket that you know about? Of course, I don’t
   want to deactivate the entire plugin.
 *  Plugin Support [AndreeaR](https://wordpress.org/support/users/andreearadacina21/)
 * (@andreearadacina21)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/various-problems-8/#post-17912907)
 * Hey [@eddythecat](https://wordpress.org/support/users/eddythecat/),
 * Thank you for checking!
 * Can you please share the source file you are using so we can check for a problem
   in its structure? Additionally, please go to MPG > Advanced Settings> **Page 
   Builders Compatibility** and test the available hooks there.
 *  Thread Starter [eddythecat](https://wordpress.org/support/users/eddythecat/)
 * (@eddythecat)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/various-problems-8/#post-17913063)
 * Yes, here is the file for viewing: [https://docs.google.com/spreadsheets/d/13tfuZtSAHbdOg3COK2sEJdOQekQwhCpIhQHBvG1O9KM/edit?gid=0#gid=0](https://docs.google.com/spreadsheets/d/13tfuZtSAHbdOg3COK2sEJdOQekQwhCpIhQHBvG1O9KM/edit?gid=0#gid=0)
 *  Plugin Support [AndreeaR](https://wordpress.org/support/users/andreearadacina21/)
 * (@andreearadacina21)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/various-problems-8/#post-17914527)
 * [@eddythecat](https://wordpress.org/support/users/eddythecat/) thank you for 
   sharing!
 * I created a test project with the source you shared and used all the tags from
   the file, but didn’t encounter any display issues:
    - [https://vertis.d.pr/i/q81OkA](https://vertis.d.pr/i/q81OkA)
    - [https://vertis.d.pr/i/3pSRQ4](https://vertis.d.pr/i/3pSRQ4)
    - [https://vertis.d.pr/i/Z8efDO](https://vertis.d.pr/i/Z8efDO)
 * I recommend following this troubleshooting guide and see if there is any plugin
   conflict – [https://docs.themeisle.com/article/1112-theme-doesnt-work-as-expected-troubleshooting-guide](https://docs.themeisle.com/article/1112-theme-doesnt-work-as-expected-troubleshooting-guide).
 * Let us know how it goes!

Viewing 7 replies - 1 through 7 (of 7 total)

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 * 7 replies
 * 4 participants
 * Last reply from: [AndreeaR](https://wordpress.org/support/users/andreearadacina21/)
 * Last activity: [1 year, 10 months ago](https://wordpress.org/support/topic/various-problems-8/#post-17914527)
 * Status: resolved