Hello @thisisdamian,
Let me describe the way, payment gateway works in our Dokan plugin.
Dokan supports two types of payment methods. One is adaptive, and the other is the non-adaptive payment method. If an order is placed using an adaptive payment method, the vendor earnings and admin commission will be transferred automatically after the placement.
Those payment gateways are built-in modules in Dokan Pro. However, according to the forum guidelines, we’re unable to discuss Pro features or provide in-depth troubleshooting for them here in this public forum.
On the other hand, except for the aforementioned adaptive payment gateway, all WooCommerce-compatible payment gateways will work like a non-adaptive payment method.
After placing an order using a non-adaptive payment gateway, the entire order amount will be held in the admin account. Vendors can see the value of their earnings from the Vendor Dashboard > Withdraw screen. Admin can set a minimum withdrawal limit for submitting a withdrawal request. When a vendor reaches that limit, they can send a withdrawal request to the admin. Then the admin needs to transfer/send that amount to the respective vendor’s account based on the request and mark the request as approved to adjust the vendor dashboard earnings value.
Thanks!
Hello @thisisdamian,
As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.
Thanks!
