Title: Verification code didn’t work
Last modified: August 17, 2023

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# Verification code didn’t work

 *  Resolved [Demir](https://wordpress.org/support/users/sdarthenos/)
 * (@sdarthenos)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/verification-code-didnt-work/)
 * Hello,
 * I have been using the Mailchimp mobile app on my mobile phone for a very long
   time. I had to login after installing the latest update. After entering the correct
   username and password, a screen appears where I have to enter the confirmation
   code sent to the e-mail address. However, the confirmation code message comes
   to my e-mail address after a very long time, sometimes it takes several hours.
   When I enter the confirmation code sent to my e-mail into the open waiting area
   on my mobile device, I get the message “That verification code didn’t work” and
   I am asked to send a new code. This cycle goes on forever.
 * I don’t understand how an app like Mailchimp can send such an important confirmation
   email so late. How do I solve this problem?
 * Thanks in advance for your interest and help.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fverification-code-didnt-work%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Lap](https://wordpress.org/support/users/lapzor/)
 * (@lapzor)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/verification-code-didnt-work/#post-16980189)
 * Hi,
 * Please note we are not Mailchimp. We are a different company called “[ibericode](https://ibericode.com/)”
   that develops plugins such as “[Mailchimp for WordPress](https://www.mc4wp.com/)“.
   I’m sorry to tell you I am not able to help you with this question as it is not
   related to our plugin but to Mailchimp itself. My advice to you is to contact
   Mailchimp directly as they would be the best people to answer any query related
   to your Mailchimp.com account. 
 * You can contact Mailchimp trough [https://mailchimp.com/contact/support/](https://mailchimp.com/contact/support/)
 * I hope that helps. If you have any queries specific to our plugin please let 
   us know!

Viewing 1 replies (of 1 total)

The topic ‘Verification code didn’t work’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp-for-wp/assets/icon-256x256.png?rev=1224577)
 * [MC4WP: Mailchimp for WordPress](https://wordpress.org/plugins/mailchimp-for-wp/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Lap](https://wordpress.org/support/users/lapzor/)
 * Last activity: [2 years, 9 months ago](https://wordpress.org/support/topic/verification-code-didnt-work/#post-16980189)
 * Status: resolved