Title: Verification Problems
Last modified: November 6, 2018

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# Verification Problems

 *  Resolved [senatorjack](https://wordpress.org/support/users/senatorjack/)
 * (@senatorjack)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/verification-problems-2/)
 * Hello again,
 * Thanks for directing me to open support ticket because I paid for the full $199
   package. However it’s not so magnanimous a gesture when a few days go and there’s
   still no word from tech support. Are you providing it?
 * Anyway, not only is the verification email not being sent, but even when I manually
   verify a test user, I still get a “your account is awaiting verification” message.
   Is there a fix for it?
 * Thanks again,
 * Jack
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fverification-problems-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/)
 * (@ultimatemembersupport)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/verification-problems-2/#post-10859529)
 * Hi [@senatorjack](https://wordpress.org/support/users/senatorjack/),
 * Have you submitted your support ticket on our website [https://ultimatemember.com/support/ticket/](https://ultimatemember.com/support/ticket/)?
   
   Have you recieved confirmation email? Generally, we reply to the new support 
   tickets very fast. Please submit your support request again so we can provide
   you support as soon as possible.
 * Regards.
 *  Thread Starter [senatorjack](https://wordpress.org/support/users/senatorjack/)
 * (@senatorjack)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/verification-problems-2/#post-10859536)
 * This support request is closed. I have another about login issues that is ongoing.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Verification Problems’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
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 * 2 replies
 * 2 participants
 * Last reply from: [senatorjack](https://wordpress.org/support/users/senatorjack/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/verification-problems-2/#post-10859536)
 * Status: resolved