Title: VERIFICATION REQUIRED issue
Last modified: June 7, 2019

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# VERIFICATION REQUIRED issue

 *  Resolved [jorgitobg](https://wordpress.org/support/users/jorgitobg/)
 * (@jorgitobg)
 * [7 years ago](https://wordpress.org/support/topic/verification-required-issue/)
 * Hi,
 * Yesterday I installed this plugin on my site but today one of my collaborators
   complain about he cant access site…
 * “VERIFICATION REQUIRED: Additional verification is required for login. Please
   check the email address associated with the account for a verification link”
 * He told me he try to access then receive the error, go to the process of verification…
   he receive the mail, do the clic and then validate OK but when try to access 
   then same error again and he must begin the varification again and again.
 * We have the URL redirected to another url and wp-admin hidded.
 * This user is a “editor” role, im admin and has no problems.
 * Any idea?
 * Regards
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fverification-required-issue%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [jorgitobg](https://wordpress.org/support/users/jorgitobg/)
 * (@jorgitobg)
 * [7 years ago](https://wordpress.org/support/topic/verification-required-issue/#post-11620228)
 * After updating the server cache to accept the verification links there is other
   problem… now users can login but they are getting the verification link every
   session/day they try to login.
 * Any idea?
 * Regards
 *  [WFGerroald](https://wordpress.org/support/users/wfgerald/)
 * (@wfgerald)
 * [7 years ago](https://wordpress.org/support/topic/verification-required-issue/#post-11623198)
 * Hey [@jorgitobg](https://wordpress.org/support/users/jorgitobg/),
 * Thanks for the follow-up.
 * I’m happy to hear they’re now able to login using the link that is sent. Regarding
   as to why they’re having to use it, it’s Google magic. Google “scores” a user
   and flags them if it’s low to send the extra verification link. Unfortunately,
   this is something that’s out of our control. Also, there really isn’t a way for
   us to know exactly why this happens, we aren’t privileged to their algorithm.
 * Please do let us know if anything else comes up.
 * Thanks,
 * Gerroald
 *  Thread Starter [jorgitobg](https://wordpress.org/support/users/jorgitobg/)
 * (@jorgitobg)
 * [7 years ago](https://wordpress.org/support/topic/verification-required-issue/#post-11623230)
 * Hi Gerroald,
    Thanks for your reply. Im afraid plugin or google score is marking
   ALL users + ALL times like “low”… so only alternative its to unistall plugin 
   and use other. Regards,
 *  [WFGerroald](https://wordpress.org/support/users/wfgerald/)
 * (@wfgerald)
 * [7 years ago](https://wordpress.org/support/topic/verification-required-issue/#post-11624048)
 * Hey [@jorgitobg](https://wordpress.org/support/users/jorgitobg/),
 * Thanks for the follow-up, and I’m sorry to hear about your troubles. I’ve shared
   this with the development team, and they’re looking into ways that we can better
   handle this.
 * Please do let me know if you have any other feedback.
 * Thanks,
 * Gerroald
 *  Thread Starter [jorgitobg](https://wordpress.org/support/users/jorgitobg/)
 * (@jorgitobg)
 * [7 years ago](https://wordpress.org/support/topic/verification-required-issue/#post-11625625)
 * Your welcome.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘VERIFICATION REQUIRED issue’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [jorgitobg](https://wordpress.org/support/users/jorgitobg/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/verification-required-issue/#post-11625625)
 * Status: resolved