Title: Verification when installing plugin Last modified: April 30, 2020 --- # Verification when installing plugin * Resolved [metcala](https://wordpress.org/support/users/metcala/) * (@metcala) * [6 years, 1 month ago](https://wordpress.org/support/topic/verification-when-installing-plugin/) * Hi * I am having issues at the verification of site ownership stage. * I am getting the error message below: * “The necessary verification token could not be found on your site. This may be related to your site using a page caching plugin. Please flush your home page cache and then try again.” * I have tried clearing the home page cache, deactivating all plug ins and changing to a default wordpress theme. * I’m at a loss what to do next. * Thanks for any help!! Viewing 10 replies - 1 through 10 (of 10 total) * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [6 years, 1 month ago](https://wordpress.org/support/topic/verification-when-installing-plugin/#post-12757062) * [@metcala](https://wordpress.org/support/users/metcala/) Sorry to hear you’ve been encountering issues during setup. Can you let me know the following and we can hopefully help get Site Kit connected: 1. Your site URL and [Site Health information](https://i.imgur.com/Rtkmsba.png). 2. Your current hosting provider * If you prefer to share privately you can use [this form](https://docs.google.com/forms/d/1lhjns2K7c0Ny7ME4gxTcsnYtNUtcMr8BvFpPQi23Y1E/edit). * Thread Starter [metcala](https://wordpress.org/support/users/metcala/) * (@metcala) * [6 years, 1 month ago](https://wordpress.org/support/topic/verification-when-installing-plugin/#post-12757121) * Hi James * Thanks for the quick reply. * Submitted the info via the form. * Cheers * Alex * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [6 years, 1 month ago](https://wordpress.org/support/topic/verification-when-installing-plugin/#post-12757201) * [@metcala](https://wordpress.org/support/users/metcala/) Thanks for providing the requested information. Have you attempted setup using a browser [incognito](https://i.imgur.com/ALzgiHp.png) window and with your caching plugin deactivated? * If so please share the variations of your site you can see when accessing [this](https://www.google.com/webmasters/verification/home?pli=1) link. * Thread Starter [metcala](https://wordpress.org/support/users/metcala/) * (@metcala) * [6 years, 1 month ago](https://wordpress.org/support/topic/verification-when-installing-plugin/#post-12757286) * [@jamesosborne](https://wordpress.org/support/users/jamesosborne/) * Just tried setting up in an incognito window and deactivating the caching plugin but still getting the same error. * Webmaster didn’t show any properties. Went into add a property for the URL and verification was successful. * Retried the set up but still didn’t work. * Sorry if I am doing something stupid! * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [6 years, 1 month ago](https://wordpress.org/support/topic/verification-when-installing-plugin/#post-12757482) * [@metcala](https://wordpress.org/support/users/metcala/) No problem, we can perform some further checks. Can you inform me of the following: 1. Do you have any other sites you can check Site Kit setup with? 2. With your current hosting provided are you on the dedicated WordPress hosting plan? * Thread Starter [metcala](https://wordpress.org/support/users/metcala/) * (@metcala) * [6 years, 1 month ago](https://wordpress.org/support/topic/verification-when-installing-plugin/#post-12757507) * [@jamesosborne](https://wordpress.org/support/users/jamesosborne/) * I’m afraid I don’t have another site that I can test the Site Kit setup with. * I am on a standard hosting package not a specific WordPress dedicated package. * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [6 years, 1 month ago](https://wordpress.org/support/topic/verification-when-installing-plugin/#post-12758121) * [@metcala](https://wordpress.org/support/users/metcala/) No problem at all, we can try and recreate the same issue with your current provider. Before doing so lets try some more troubleshoot steps. * Can you temporarily change permalinks type under “Settings > Permalinks”? Try switching to another type before attempting setup once more. * If that fails can you inform me if you’ve made any modifications to your standard WordPress install, such as modifications to your .htaccess file or host level redirections? * Thread Starter [metcala](https://wordpress.org/support/users/metcala/) * (@metcala) * [6 years, 1 month ago](https://wordpress.org/support/topic/verification-when-installing-plugin/#post-12758369) * [@jamesosborne](https://wordpress.org/support/users/jamesosborne/) * Changed permalinks type and I’m still getting the same issue. * I haven’t made any mods to .htaccess or host redirections. * I have just tried going to google search console and generating the TXT verification code and added a DNS report on the hosting provider. * Not sure if that may work? Going to give it a few hours to update. * Thread Starter [metcala](https://wordpress.org/support/users/metcala/) * (@metcala) * [6 years, 1 month ago](https://wordpress.org/support/topic/verification-when-installing-plugin/#post-12759027) * Just a heads up setting up the verification in console fixed the problem and I have been able to set up the plugin. * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [6 years, 1 month ago](https://wordpress.org/support/topic/verification-when-installing-plugin/#post-12759355) * [@metcala](https://wordpress.org/support/users/metcala/) That’s good to know you’ve been able to successfully setup. We can also keep this in mind for other users who report the same problem. Many thanks Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Verification when installing plugin’ is closed to new replies. * ![](https://ps.w.org/google-site-kit/assets/icon-256x256.png?rev=3141863) * [Site Kit by Google - Analytics, Search Console, AdSense, Speed](https://wordpress.org/plugins/google-site-kit/) * [Frequently Asked Questions](https://wordpress.org/plugins/google-site-kit/#faq) * [Support Threads](https://wordpress.org/support/plugin/google-site-kit/) * [Active Topics](https://wordpress.org/support/plugin/google-site-kit/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/google-site-kit/unresolved/) * [Reviews](https://wordpress.org/support/plugin/google-site-kit/reviews/) * 10 replies * 2 participants * Last reply from: [James Osborne](https://wordpress.org/support/users/jamesosborne/) * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/verification-when-installing-plugin/#post-12759355) * Status: resolved