Title: Version 1.3.0 causing errors
Last modified: November 23, 2021

---

# Version 1.3.0 causing errors

 *  Resolved [evatb](https://wordpress.org/support/users/evatb/)
 * (@evatb)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/version-1-3-0-causing-errors/)
 * Hi there,
 * I just upgraded to version 1.3.0 and I’m experiencing some errors in the backend.
   I keep getting 505 errors when I try to edit the courses and I also don’t see
   any of the instructor system stuff that was added in the update.

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [masteriyo](https://wordpress.org/support/users/masteriyo/)
 * (@masteriyo)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/version-1-3-0-causing-errors/#post-15095354)
 * Hi [@evatb](https://wordpress.org/support/users/evatb/),
 * About the error, is it happening few times or every times when you are editing
   the course in the backend. How can we exactly replicate this issue? We are trying
   to replicate it but not able to so. Everything seems to be fine when we test.
 * About the instructor system:
    If you want to register instructor in your site,
   here’s what you need to do.
    - Create a new page say ‘Instructor registration’.
    - Then add the shortcode **[masteriyo_instructor_registration]** in that page.
 * This will create the instructor registration page. More info can be found [here in the Masteriyo LMS doc](https://docs.masteriyo.com/docs/shortcodes/),
   please check the title **Instructor Registration Shortcode**.
 * In the backend, you need to go to **Masteriyo -> Users -> Instructors tab**. 
   All the users that wanted to register as Instructor will be listed there. You
   will need to click on them one by one and approve them.
 * Once the user is registered and approved as instructor they can create the courses
   on their own by logging in (yoursiteurl/wp-admin/).
 * Let me know if you have any confusion on this.
 * Thanks.
    Sanjip S.
 *  Thread Starter [evatb](https://wordpress.org/support/users/evatb/)
 * (@evatb)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/version-1-3-0-causing-errors/#post-15095368)
 * Hi there!
 * I didn’t notice the Instructors tab before, thank you for pointing it out! I’ll
   dive into that shortly.
 * As for the error, I am seeing it a lot. I just tried to edit my course settings
   and I had to reload the back-end 5 times to finally get in there, so it’s making
   working with the plugin a little difficult.
 *  Plugin Author [masteriyo](https://wordpress.org/support/users/masteriyo/)
 * (@masteriyo)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/version-1-3-0-causing-errors/#post-15095777)
 * We made some tests from our side but still could not pinpoint any such issues.
   Is there any other information that could help us track the exact cause that 
   you can provide? Also, you are logged as ‘administrator’ role right?
 *  Thread Starter [evatb](https://wordpress.org/support/users/evatb/)
 * (@evatb)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/version-1-3-0-causing-errors/#post-15095911)
 * I’m logged in and working on the same course as yesterday. On the same laptop
   and same browser as well. the only thin that’s changed is that I installed the
   update. There probably is a lot of other information I could give you but without
   context I’m not sure what you’d need from me 🙂
 *  Plugin Author [masteriyo](https://wordpress.org/support/users/masteriyo/)
 * (@masteriyo)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/version-1-3-0-causing-errors/#post-15098327)
 * Okay, here’s what you can try.
 * Please go to Plugins menu in your dashboard, then please deactivate the Masteriyo
   LMS plugin and then reactive it. Sometimes, this could fix the issue.
 * After trying above, if you are still getting issue please follow steps below:
   
   Whenever issue occurs, please provide us the error message displaying in your
   browser’s console and network tab. Please check this [diagnosis tutorial](https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis).
   With respect to which browser you are using you will fine instruction specific
   to each browser on how you can check the console error.
 * Please provide with the screenshot of **Console** and **Network** tab, it will
   help us find the cause for the issue. In above tutorial link, it’s mostly for
   finding error in console tab but you should see Network tab as well beside the
   console tab in same horizontal tabs menu.
 * Thanks.
    Sanjip S.
 *  Plugin Author [masteriyo](https://wordpress.org/support/users/masteriyo/)
 * (@masteriyo)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/version-1-3-0-causing-errors/#post-15120029)
 * I assume this issue is resolved after reactivation of the plugin so, marking 
   this thread as resolved. You can always open a new support thread if you need
   to.
 * Thanks.
    Sanjip Shah
 *  [MarkPGray](https://wordpress.org/support/users/markpgray/)
 * (@markpgray)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/version-1-3-0-causing-errors/#post-15160757)
 * Hi, I’m having the same issue ie 505 message. I tried reactivation of plugin 
   but still have the same problem.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Version 1.3.0 causing errors’ is closed to new replies.

 * ![](https://ps.w.org/learning-management-system/assets/icon-256x256.gif?rev=3520181)
 * [Masteriyo LMS – LMS Course Builder, Quizzes & Certificates](https://wordpress.org/plugins/learning-management-system/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/learning-management-system/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/learning-management-system/)
 * [Active Topics](https://wordpress.org/support/plugin/learning-management-system/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/learning-management-system/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/learning-management-system/reviews/)

 * 7 replies
 * 3 participants
 * Last reply from: [MarkPGray](https://wordpress.org/support/users/markpgray/)
 * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/version-1-3-0-causing-errors/#post-15160757)
 * Status: resolved