Title: Version 2 doesn’t allow DB update Last modified: January 22, 2022 --- # Version 2 doesn’t allow DB update * Resolved [John](https://wordpress.org/support/users/dsl225/) * (@dsl225) * [4 years, 4 months ago](https://wordpress.org/support/topic/version-2-doesnt-allow-db-update/) * Hello, * Just updated and I’m asked this: * – Logo Showcase with Slick Slider database update required. * but when proceeding I’m getting this: * – Sorry, you are not allowed to access this page. * Please check, thanks. Viewing 10 replies - 1 through 10 (of 10 total) * Plugin Author [pluginandplay](https://wordpress.org/support/users/pluginandplay/) * (@pluginandplay) * [4 years, 4 months ago](https://wordpress.org/support/topic/version-2-doesnt-allow-db-update/#post-15278861) * Hi [@dsl225](https://wordpress.org/support/users/dsl225/) * Thanks for reaching out to us. * It is very strange issue. Does your updater screen stuck anywhere? Have you refreshed it? * The above error only comes when the DB update process is finished and try to access the page again. * Does plugin is working properly? I appreciate your help in this. * Thread Starter [John](https://wordpress.org/support/users/dsl225/) * (@dsl225) * [4 years, 4 months ago](https://wordpress.org/support/topic/version-2-doesnt-allow-db-update/#post-15279119) * Hi, * No, not stuck and refreshing doesn’t change anything, just brings back the update alert. * I first get this message: [https://pasteboard.co/GIhhQkJKBlV5.jpg](https://pasteboard.co/GIhhQkJKBlV5.jpg) and when clicking on it I get this: [https://pasteboard.co/aX1os1BXl26R.jpg](https://pasteboard.co/aX1os1BXl26R.jpg) * The plugin still works fine though. * Plugin Author [pluginandplay](https://wordpress.org/support/users/pluginandplay/) * (@pluginandplay) * [4 years, 4 months ago](https://wordpress.org/support/topic/version-2-doesnt-allow-db-update/#post-15279234) * Hi [@dsl225](https://wordpress.org/support/users/dsl225/) * Thanks for the screenshots. So you are still getting the “DB Upgrade” notice? right? * It looks like there is a glitch of system and need to check deeply. Please reach out to our [support page](https://premium.infornweb.com/support/). I will help you my best. * Thread Starter [John](https://wordpress.org/support/users/dsl225/) * (@dsl225) * [4 years, 4 months ago](https://wordpress.org/support/topic/version-2-doesnt-allow-db-update/#post-15279297) * Yes, I was still getting the notice but everything was still working fine. * But I found a solution in the meanwhile: I simply de-activated the plugin and re-activated it right after and when clicking on the “update” button everything worked fine. * So, for me the issue is resolved and hope this might help you solve it for other users if they encounter the same. * Many thanks! * [mattsrinc](https://wordpress.org/support/users/mattsrinc/) * (@mattsrinc) * [4 years, 4 months ago](https://wordpress.org/support/topic/version-2-doesnt-allow-db-update/#post-15287636) * Hi, the problem remains. Clicking the Update Database button shows the message about no access to view this page (my site is not in English), with an URL after a domain * /wp-admin/edit.php?post_type=lswss_gallery&page=lswssp-db-update * WordPress 5.7.4 PHP 7.3.33 * The issue is that images set in vertical carousel are now resized to tiny icons and this is very unpleasing now. * Plugin Author [pluginandplay](https://wordpress.org/support/users/pluginandplay/) * (@pluginandplay) * [4 years, 4 months ago](https://wordpress.org/support/topic/version-2-doesnt-allow-db-update/#post-15289880) * Hi [@mattsrinc](https://wordpress.org/support/users/mattsrinc/) * Thanks for providing the detailed information. Can you please de-activated the plugin and re-activated it? I hope it helps you. * [mattsrinc](https://wordpress.org/support/users/mattsrinc/) * (@mattsrinc) * [4 years, 4 months ago](https://wordpress.org/support/topic/version-2-doesnt-allow-db-update/#post-15290235) * Thanks yet I did that (deactivate and activate plugin back) before posting my first message. Pressing Update Database gives the same “no access” message. * Plugin Author [pluginandplay](https://wordpress.org/support/users/pluginandplay/) * (@pluginandplay) * [4 years, 4 months ago](https://wordpress.org/support/topic/version-2-doesnt-allow-db-update/#post-15314608) * Hi [@mattsrinc](https://wordpress.org/support/users/mattsrinc/) * Thanks for your patience. I have updated the plugin to version 2.0.1 with this fix. * Please update to latest version and your problem will be solved. * Thread Starter [John](https://wordpress.org/support/users/dsl225/) * (@dsl225) * [4 years, 4 months ago](https://wordpress.org/support/topic/version-2-doesnt-allow-db-update/#post-15314707) * Many thanks! * [mattsrinc](https://wordpress.org/support/users/mattsrinc/) * (@mattsrinc) * [4 years, 4 months ago](https://wordpress.org/support/topic/version-2-doesnt-allow-db-update/#post-15315181) * Yes, confirming it works. Thanks! Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Version 2 doesn’t allow DB update’ is closed to new replies. * ![](https://ps.w.org/logo-showcase-with-slick-slider/assets/icon-128x128.png? rev=2344917) * [Logo Showcase - Responsive Logo Carousel, Logo Slider & Logo Grid](https://wordpress.org/plugins/logo-showcase-with-slick-slider/) * [Frequently Asked Questions](https://wordpress.org/plugins/logo-showcase-with-slick-slider/#faq) * [Support Threads](https://wordpress.org/support/plugin/logo-showcase-with-slick-slider/) * [Active Topics](https://wordpress.org/support/plugin/logo-showcase-with-slick-slider/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/logo-showcase-with-slick-slider/unresolved/) * [Reviews](https://wordpress.org/support/plugin/logo-showcase-with-slick-slider/reviews/) * 10 replies * 3 participants * Last reply from: [mattsrinc](https://wordpress.org/support/users/mattsrinc/) * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/version-2-doesnt-allow-db-update/#post-15315181) * Status: resolved