Hey there,
Welcome to Kadence Support. We are here to help.
I did some testing on my end and wasn’t able to reproduce this. I also didn’t find other reports of this issue in our queue. When making updates to your theme and/or plugins, it’s good practice to clear all forms of caching. Sometimes, if you do not clear the cache, this issue can occur. (This depends on multiple factors, but could be the case.)
Does this occur for all Posts/Pages on the website? Can you also confirm if this happens when creating a new post/page and when editing one?
Can you try the following steps in a staging environment?
- Can you try clearing all forms of cache on your website after making the update? This includes the browser cache and your website cache, if applicable. You can read our document on how to do this here.
- It is also worth ensuring your website has enough resources allocated. You can follow our guide on ensuring you have the recommended allocations for WordPress here.
If the issue continues, consider reaching out to us in an official support ticket.
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I hope this helps. Please let us know your results.
-Victor
Hey @jenesis42,
Just checking up on things here. Were you able to come to a resolution on this topic? If so, I can go ahead and mark this issue as resolved. If not, we can continue the discussion on this issue and try to come to a resolution.
Thanks!
-Victor
Plugin Support
aapc
(@aapc)
Hi @jenesis42
We’ll mark this topic as resolved now, but don’t hesitate to reach out to us again if you need more assistance.
Have a great day!
