Title: Version 5 breaks Gutenberg saving Last modified: September 13, 2018 --- # Version 5 breaks Gutenberg saving * Resolved [David Artiss](https://wordpress.org/support/users/dartiss/) * (@dartiss) * [7 years, 9 months ago](https://wordpress.org/support/topic/version-5-breaks-gutenberg-saving/) * Version 5 of the plugin has stopped Gutenberg from saving drafts on a number of my sites – deactivating WP Review resolved it. It’s causing a 500 error (viewable in JavaScript console). * I’ve tried logging this ticket on your main support site but it’s currently showing as being unavailable due to maintenance. * Thanks. Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/version-5-breaks-gutenberg-saving/page/2/?output_format=md) [→](https://wordpress.org/support/topic/version-5-breaks-gutenberg-saving/page/2/?output_format=md) * Plugin Support [Suraj Vibhute](https://wordpress.org/support/users/suraj78/) * (@suraj78) * [7 years, 9 months ago](https://wordpress.org/support/topic/version-5-breaks-gutenberg-saving/#post-10684504) * Hello David, Are you not able to save the draft or is it not saving any value in the review description field? * Thank you. * Thread Starter [David Artiss](https://wordpress.org/support/users/dartiss/) * (@dartiss) * [7 years, 9 months ago](https://wordpress.org/support/topic/version-5-breaks-gutenberg-saving/#post-10684566) * Hi Suraj, * So, when you click on “Save Draft”, it changes to “Saving” but doesn’t progress any further. However, the change is actually saved. * Just to confirm, I’ve rolled back to a pre-v5 of the plugin and it’s now resolved the problem. * Plugin Support [Suraj Vibhute](https://wordpress.org/support/users/suraj78/) * (@suraj78) * [7 years, 9 months ago](https://wordpress.org/support/topic/version-5-breaks-gutenberg-saving/#post-10685500) * Hi David, We are going to release the new version within next couple of hours, please test with it and let me know if the error is still happening or not. * Thank you. * Thread Starter [David Artiss](https://wordpress.org/support/users/dartiss/) * (@dartiss) * [7 years, 9 months ago](https://wordpress.org/support/topic/version-5-breaks-gutenberg-saving/#post-10685506) * Will do Suraj. Thanks. * Thread Starter [David Artiss](https://wordpress.org/support/users/dartiss/) * (@dartiss) * [7 years, 8 months ago](https://wordpress.org/support/topic/version-5-breaks-gutenberg-saving/#post-10687187) * Sadly, it’s not fixed the issue. * Thread Starter [David Artiss](https://wordpress.org/support/users/dartiss/) * (@dartiss) * [7 years, 8 months ago](https://wordpress.org/support/topic/version-5-breaks-gutenberg-saving/#post-10687939) * Yes, I can access it now so will report it now. Just to be clear, I’m getting this on my own personal site but also on another site that I help administer – as far as I can tell, this will be affecting all Gutenberg users. * What I won’t do is handy over my login information, and admins on here won’t be best pleased to see you asking for this. However, I will give as much debug information as I can. * Thanks. * Thread Starter [David Artiss](https://wordpress.org/support/users/dartiss/) * (@dartiss) * [7 years, 8 months ago](https://wordpress.org/support/topic/version-5-breaks-gutenberg-saving/#post-10687949) * Actually Suraj… no I won’t report the issue over on your support forum. You’ll only let me post by signing up and one of the conditions of that is “you will be subscribed to our mailing list”. * Instead, I’ll continue to provide detail here – I’ll pass over some console logs shortly. * Thread Starter [David Artiss](https://wordpress.org/support/users/dartiss/) * (@dartiss) * [7 years, 8 months ago](https://wordpress.org/support/topic/version-5-breaks-gutenberg-saving/#post-10687954) * So, when trying to save a draft, I get the following reported in the JavaScript console… * `GET https://artiss.blog/wp-admin/post.php?meta_box=1&action=edit&classic-editor& post=98091 500 . index.js?ver=1535722933:1` * `Uncaught (in promise) Response {type: "basic", url: "https://artiss.blog/wp- admin/post.php?meta_box=1&action=edit&classic-editor&post=98091", redirected: true, status: 500, ok: false, …} . VM384 post.php:1` * Does this help at all? Let me know of anything else I can provide. * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [7 years, 8 months ago](https://wordpress.org/support/topic/version-5-breaks-gutenberg-saving/#post-10687958) * Darn it. Now I’m compelled to review all of the author’s and plugin support’s posts… * [@mythemeshop](https://wordpress.org/support/users/mythemeshop/) [@suraj78](https://wordpress.org/support/users/suraj78/) I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please _never ask for credentials on these forums._ * [https://wordpress.org/support/guidelines/#the-bad-stuff](https://wordpress.org/support/guidelines/#the-bad-stuff) * Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER. * If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty. * **Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.** * There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far. - Ask for a link to the [http://pastebin.com/](http://pastebin.com/) log of the user’s web server error log. - Ask the user to create and post a link to their `phpinfo();` output. - Ask the user to install the [Health Check plugin](https://wordpress.org/support/plugin/health-check/) and get the data that way. - Walk the user through [enabling WP_DEBUG and how to log that output to a file and how to share that file.](https://codex.wordpress.org/WP_DEBUG#WP_DEBUG_LOG_and_WP_DEBUG_DISPLAY) - Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again. - Ask the user for the step-by-step on how they can reproduce the problem. * You get the idea. * Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums. * Plugin Support [Suraj Vibhute](https://wordpress.org/support/users/suraj78/) * (@suraj78) * [7 years, 8 months ago](https://wordpress.org/support/topic/version-5-breaks-gutenberg-saving/#post-10687973) * Hello Jan, * I never asked anyone to post the login details here, I was just referring to our support forum where we have a system to share the sensitive data with our support staff. * But I can understand your concerns, will keep that in mind. * Thank you. * Thread Starter [David Artiss](https://wordpress.org/support/users/dartiss/) * (@dartiss) * [7 years, 8 months ago](https://wordpress.org/support/topic/version-5-breaks-gutenberg-saving/#post-10687975) * So, I’ve just tried this on a test site I have elsewhere and it works fine. It appears to be just an issue on specific hosting – of the two sites with problems, one site is with Pressable and the other is on WordPress.com. * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [7 years, 8 months ago](https://wordpress.org/support/topic/version-5-breaks-gutenberg-saving/#post-10687977) * > I never asked anyone to post the login details here * You are really missing the point. * You cannot ask for login, period. Saying “Please go to this other place so we can have a conversation there about something that would get me in trouble here” isn’t good and please do not repeat that again. * Plugin Support [Suraj Vibhute](https://wordpress.org/support/users/suraj78/) * (@suraj78) * [7 years, 8 months ago](https://wordpress.org/support/topic/version-5-breaks-gutenberg-saving/#post-10687993) * Hi [@dartiss](https://wordpress.org/support/users/dartiss/), will see if we can reproduce the issue on our setup. * [@jdembowski](https://wordpress.org/support/users/jdembowski/) sure thing. * Thank you. * Plugin Support [Suraj Vibhute](https://wordpress.org/support/users/suraj78/) * (@suraj78) * [7 years, 8 months ago](https://wordpress.org/support/topic/version-5-breaks-gutenberg-saving/#post-10688897) * Hello David, We are unable to produce the error. Please share your server log using this website [http://pastebin.com/](http://pastebin.com/) * Thank you. * Thread Starter [David Artiss](https://wordpress.org/support/users/dartiss/) * (@dartiss) * [7 years, 8 months ago](https://wordpress.org/support/topic/version-5-breaks-gutenberg-saving/#post-10694975) * You’re in luck Suraj – Pressable support have diagnosed the issue for you. * > This is likely the issue that is throwing the 500 error: > `PHP Fatal error: Cannot redeclare wp_review_get_default_links() (previously > declared in /artissdotblog/wp-content/plugins/wp-review/admin/metaboxes.php: > 621) in /artissdotblog/wp-content/plugins/wp-review/admin/metaboxes.php on > line 621` > My suggestion would be to test replacing lines 622-627 in [https://github.com/MyThemeShopTeam/WP-Review/blob/master/admin/metaboxes.php](https://github.com/MyThemeShopTeam/WP-Review/blob/master/admin/metaboxes.php) > with… > ``` > if ( !function_exists('wp_review_get_default_links') ) { > function wp_review_get_default_links( $text, $url ) { > return array( > 'text' => $text, > 'url' => $url, > ); > } > } > ``` > > What seems to be happening is that the function `wp_review_get_default_links` > is being redeclared, presumably because `wp_review_render_meta_box_reviewLinks()` > is called more than once. Using `function_exists()` should prevent this from > happening. Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/version-5-breaks-gutenberg-saving/page/2/?output_format=md) [→](https://wordpress.org/support/topic/version-5-breaks-gutenberg-saving/page/2/?output_format=md) The topic ‘Version 5 breaks Gutenberg saving’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wp-review_e57c82.svg) * [WordPress Review Plugin: The Ultimate Solution for Building a Review Website](https://wordpress.org/plugins/wp-review/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-review/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-review/) * [Active Topics](https://wordpress.org/support/plugin/wp-review/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-review/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-review/reviews/) ## Tags * [500 error](https://wordpress.org/support/topic-tag/500-error/) * [plugin conflict](https://wordpress.org/support/topic-tag/plugin-conflict/) * 18 replies * 3 participants * Last reply from: [Suraj Vibhute](https://wordpress.org/support/users/suraj78/) * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/version-5-breaks-gutenberg-saving/page/2/#post-10695649) * Status: resolved