Title: Version 7 continued issues
Last modified: April 12, 2021

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# Version 7 continued issues

 *  Resolved [poorexyz](https://wordpress.org/support/users/poorexyz/)
 * (@poorexyz)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/version-7-continued-issues/)
 * Hi, I’m continuing to have issues with the latest version of Directorist with
   the theme and extension not updating or installing correctly.
 * I am installing them as instructed via Directory Listings/ Themes & Extensions.
   However they will not update, causing my website not to work. Users can’t select
   plans, add listings or pay for anything. It was working brilliantly before this
   update.
 * If I press update or install next to to DList Theme or any extension it says ‘
   updating/ installing’ but then it doesn’t work and it just reverts back to telling
   me I need to install or update it.
 * After over a month and many emails to the technical help desk I am getting no
   progress rendering my website unusable. The responses can take over a week come
   and are unsatisfactory.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fversion-7-continued-issues%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [buggybug](https://wordpress.org/support/users/buggybug/)
 * (@buggybug)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/version-7-continued-issues/#post-14315819)
 * as a fellow directorist user, i can feel you
    they have not replied to my email
   from last week the bug and issues are out of places i relied too much from directorist
 *  Plugin Support [Rafiz Sejim](https://wordpress.org/support/users/rafizsejim/)
 * (@rafizsejim)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/version-7-continued-issues/#post-14322664)
 * Greetings [@poorexyz](https://wordpress.org/support/users/poorexyz/)
 * Sorry for the delayed response. Unfortunately, we are not allowed to talk about
   the paid theme, extensions, feature here.
 * Updating the extensions will resolve the issues. So, I would request you to mention
   the name you created the ticket with so I can have someone to take care of your
   issues urgently.
 * Regards,

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Version 7 continued issues’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [Rafiz Sejim](https://wordpress.org/support/users/rafizsejim/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/version-7-continued-issues/#post-14322664)
 * Status: resolved