Title: Version 9: not working
Last modified: June 3, 2022

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# Version 9: not working

 *  Resolved [lcg1](https://wordpress.org/support/users/lcg1/)
 * (@lcg1)
 * [4 years ago](https://wordpress.org/support/topic/version-9-not-working/)
 * Moved to version 9 to solve de “cURL 28 error” but now this new version is having
   worst issues as it does not connect with our Trip Advisor URL.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [Lídia from Trustindex](https://wordpress.org/support/users/liditrudex/)
 * (@liditrudex)
 * [4 years ago](https://wordpress.org/support/topic/version-9-not-working/#post-15715442)
 * Hello [@lcg1](https://wordpress.org/support/users/lcg1/) !
 * We’ve managed to solve the issues. The plugin is working now!
    Please update 
   the plugin or try to reconnect! Within a couple of hours the reviews will be 
   available! Would you concider changing the review?
 * Feel free to write us, if you need any assistance,
    Lídia Trustindex
 *  [samuel1712](https://wordpress.org/support/users/samuel1712/)
 * (@samuel1712)
 * [4 years ago](https://wordpress.org/support/topic/version-9-not-working/#post-15722827)
 * Yo sigo con el mismo problema:
 * Your reviews are being downloaded in the background. This should not take more
   than a few minutes.
    In the meantime, you can setup your widget with a few example
   reviews.
 * Y nunca se descargan las reseñas. Esta todo actualizado y el problema persiste.
 *  Plugin Support [Lídia from Trustindex](https://wordpress.org/support/users/liditrudex/)
 * (@liditrudex)
 * [4 years ago](https://wordpress.org/support/topic/version-9-not-working/#post-15727940)
 * Hi [@samuel1712](https://wordpress.org/support/users/samuel1712/) !
 * If you have a lot of reviews it might take longer.
    Are the reviews downloaded
   now? Let me know!
 * Feel free to write us, if you need any assistance,
    Lídia Trustindex
 *  Plugin Support [tomwolf](https://wordpress.org/support/users/tomwolfhun/)
 * (@tomwolfhun)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/version-9-not-working/#post-15741157)
 * Hello [@lcg1](https://wordpress.org/support/users/lcg1/) , As I checked your 
   site, the widget is working. If you need further assistance, please send us the
   content of the Troubleshooting tab.
 * Hello [@samuel1712](https://wordpress.org/support/users/samuel1712/) ,
    Please
   upgrade the plugin, re-connect the platform. If you need further assistance, 
   please send us the content of the Troubleshooting tab.
 * Feel free to write to us, if you need further assistance,
    Tom Trustindex
 *  Thread Starter [lcg1](https://wordpress.org/support/users/lcg1/)
 * (@lcg1)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/version-9-not-working/#post-15741295)
 * Hey Tom,
    Thanks. Yes, it works. Only issue is that it is showing a wrong “date”.
   In our case, it shows the same date for several reviews (and that is not how 
   it happened on the trip advisor site).
 * Best
 *  Plugin Support [Lídia from Trustindex](https://wordpress.org/support/users/liditrudex/)
 * (@liditrudex)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/version-9-not-working/#post-15745594)
 * Hi [@lcg1](https://wordpress.org/support/users/lcg1/) !
 * Could you send us the Troubleshooting text?
    We need to see what’s the problem!
 * Feel free to write to us, if you need further assistance,
    Lídia Trustindex

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Version 9: not working’ is closed to new replies.

 * ![](https://ps.w.org/review-widgets-for-tripadvisor/assets/icon-256x256.png?rev
   =2816270)
 * [WP Tripadvisor Review Widgets](https://wordpress.org/plugins/review-widgets-for-tripadvisor/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/review-widgets-for-tripadvisor/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/review-widgets-for-tripadvisor/)
 * [Active Topics](https://wordpress.org/support/plugin/review-widgets-for-tripadvisor/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/review-widgets-for-tripadvisor/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/review-widgets-for-tripadvisor/reviews/)

## Tags

 * [reconnect](https://wordpress.org/support/topic-tag/reconnect/)

 * 6 replies
 * 4 participants
 * Last reply from: [Lídia from Trustindex](https://wordpress.org/support/users/liditrudex/)
 * Last activity: [3 years, 12 months ago](https://wordpress.org/support/topic/version-9-not-working/#post-15745594)
 * Status: resolved