Title: Version bug
Last modified: May 31, 2017

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# Version bug

 *  Resolved [ᜌᜓᜃᜒ (Yuki|雪亮) 🇵🇭](https://wordpress.org/support/users/laibcoms/)
 * (@laibcoms)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/version-bug/)
 * Hi, in your latest update v1.14, there is a version buy internally, it is still
   marked as 1.13.9 thus causing WordPress update script to detect that the installed
   v1.14.0 is v1.13.9.
 * Tested on two sites on two different hosts.
    It’s the only plugin affected.
 * Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [deadhippo](https://wordpress.org/support/users/deadhippo/)
 * (@deadhippo)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/version-bug/#post-8967975)
 * Thanks. I was wondering what was happening.
 *  Plugin Author [OneSignal Push Notifications](https://wordpress.org/support/users/onesignal/)
 * (@onesignal)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/version-bug/#post-8967982)
 * Hello DeadHippo and JC John,
 * Thanks for reaching out to us! We’re aware of this issue, and we believe this
   is a bug due to our plugin not appearing in WordPress’s repository:
 * Plugins Directory Missing OneSignal: [https://wordpress.org/plugins/search/onesignal/](https://wordpress.org/plugins/search/onesignal/)
 * We believe this is interfering with the update mechanism.
 * Please use this identical ZIP release for now: [https://github.com/OneSignal/OneSignal-WordPress-Plugin/releases/tag/1.14.0](https://github.com/OneSignal/OneSignal-WordPress-Plugin/releases/tag/1.14.0).
   You should be able to upload it your servers and install it.
 * Let us know if you’re still having any trouble!
 *  [terrybakshi](https://wordpress.org/support/users/terrybakshi/)
 * (@terrybakshi)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/version-bug/#post-8968328)
 * Hi just updated my plugin in wordpress version 1.14.0 and it shows that it updated
   correctly to version 1.14.0 but once i refresh the page it still shows Version
   1.13.9, i thinks its some bug in your plugin.
 *  Thread Starter [ᜌᜓᜃᜒ (Yuki|雪亮) 🇵🇭](https://wordpress.org/support/users/laibcoms/)
 * (@laibcoms)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/version-bug/#post-8968383)
 * Got it, thank you for the reply and the link. 🙂
 *  Plugin Author [OneSignal Push Notifications](https://wordpress.org/support/users/onesignal/)
 * (@onesignal)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/version-bug/#post-8972579)
 * Hello Everyone,
 * Sorry for the confusion around updating our plugin. We’ve double checked our 
   code for errors, and we believe the issue may be related to our missing plugin
   on the WordPress repository ([https://wordpress.org/plugins/search/onesignal/](https://wordpress.org/plugins/search/onesignal/)).
   Until we’re able to understand what the root cause of the issue is, we’ve set
   the version back to 1.13.9, which should stop triggering messages asking you 
   to update.
 * [@catmaniax](https://wordpress.org/support/users/catmaniax/): We’ll reply right
   away!
 * [@terrybakshi](https://wordpress.org/support/users/terrybakshi/): Thanks for 
   letting us know. We weren’t able to reproduce this mismatched versions error,
   but we’ll keep this bug report in mind.
 *  Plugin Author [OneSignal Push Notifications](https://wordpress.org/support/users/onesignal/)
 * (@onesignal)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/version-bug/#post-8976576)
 * Hello Everyone, [@terrybakshi](https://wordpress.org/support/users/terrybakshi/),
   [@brianleejackson](https://wordpress.org/support/users/brianleejackson/), [@cuta](https://wordpress.org/support/users/cuta/),
   [@catmaniax](https://wordpress.org/support/users/catmaniax/)
 * Just a small update. The WordPress.org plugins team has reached out to us to 
   let us know they’re aware of plugin updating issues. Although you should no longer
   be getting update messages anymore, because we’ve reverted the plugin version,
   the few users who have installed version 1.14.0 (CCed here) should be aware of
   this issue. We’re not able to fix this issue from our side, so please be patient
   while the WordPress.org plugins team resolves the issue. Thanks!
 *  Plugin Author [OneSignal Push Notifications](https://wordpress.org/support/users/onesignal/)
 * (@onesignal)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/version-bug/#post-9016954)
 * Hello Everyone,
 * We’ve decided to update our plugin to version 1.14.0 once again.
 * We haven’t noticed any issues so far, and we believe WordPress.org has fixed 
   the issues with updating plugins.
 * However, if you do notice any issues, the fastest way to reach us would be to
   either:
 * a) Email us at [support@onesignal.com](https://wordpress.org/support/topic/version-bug/support@onesignal.com?output_format=md)
   –
   or – b) Just visit onesignal.com, click the large red button at the bottom right,
   and message us
 * You can also leave a reply here or create new threads if you’d like, though it
   would be faster to email or chat with us on our site.
 * Sorry for the earlier inconvenience.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Version bug’ is closed to new replies.

 * ![](https://ps.w.org/onesignal-free-web-push-notifications/assets/icon.svg?rev
   =3003897)
 * [OneSignal - Web Push Notifications](https://wordpress.org/plugins/onesignal-free-web-push-notifications/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/onesignal-free-web-push-notifications/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/onesignal-free-web-push-notifications/)
 * [Active Topics](https://wordpress.org/support/plugin/onesignal-free-web-push-notifications/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/onesignal-free-web-push-notifications/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/onesignal-free-web-push-notifications/reviews/)

 * 11 replies
 * 8 participants
 * Last reply from: [OneSignal Push Notifications](https://wordpress.org/support/users/onesignal/)
 * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/version-bug/#post-9016954)
 * Status: resolved