Title: Version compatibility
Last modified: August 22, 2016

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# Version compatibility

 *  Resolved [dmccleod](https://wordpress.org/support/users/dmccleod/)
 * (@dmccleod)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/version-compatibility-2/)
 * I installed the plugin, and have WordPress 3.5.2
    I then created a sidebar widget
   in one of my post. In my widgets page, I see the side bar widget I just created,
   I drag an existing widget into and edit, but I get a modal window and icon that
   spins, thats it. Is this plug in not compatible with this version of wordpress?
 * [https://wordpress.org/plugins/custom-sidebars/](https://wordpress.org/plugins/custom-sidebars/)

Viewing 1 replies (of 1 total)

 *  [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * (@wpmudev-support1)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/version-compatibility-2/#post-5494384)
 * Hi [@dmccleod](https://wordpress.org/support/users/dmccleod/),
 * I hope you are well today.
 * The plugin is only compatible with the latest version of WordPress and some of
   the recent older versions as we have redesigned complete plugin UI in the plugin
   version 2.0.
 * Could you please try on your development site using default WordPress theme like
   Twenty Thirteen and deactivating all other plugins as displayed in the following
   flowchart to know which theme/plugin is conflicting if any?
 * [http://premium.wpmudev.org/wp-content/uploads/2013/12/Support-Process-Support-Process.png](http://premium.wpmudev.org/wp-content/uploads/2013/12/Support-Process-Support-Process.png)
 * Can you check the javascript console for errors?
 * In Chrome go to “View -> Developer -> Javascript Console” and in Firefox you 
   can go to “Tools -> Web Developer -> Console”
 * Find information about how to open JavaScript browser console :
 * [http://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers](http://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers)
   
   [http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors](http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors)
 * Let me know what errors if any you are getting when you face this issue so that
   i can troubleshoot it.
 * Kind Regards,
    WPMU DEV

Viewing 1 replies (of 1 total)

The topic ‘Version compatibility’ is closed to new replies.

 * ![](https://ps.w.org/custom-sidebars/assets/icon-256x256.png?rev=1414065)
 * [Custom Sidebars - Dynamic Sidebar Classic Widget Area Manager](https://wordpress.org/plugins/custom-sidebars/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/custom-sidebars/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/custom-sidebars/)
 * [Active Topics](https://wordpress.org/support/plugin/custom-sidebars/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/custom-sidebars/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/custom-sidebars/reviews/)

## Tags

 * [incompatibility](https://wordpress.org/support/topic-tag/incompatibility/)

 * 1 reply
 * 2 participants
 * Last reply from: [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/version-compatibility-2/#post-5494384)
 * Status: resolved