Title: version update issue
Last modified: April 23, 2021

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# version update issue

 *  Resolved [support27](https://wordpress.org/support/users/support27/)
 * (@support27)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/version-update-issue-2/)
 * In WP it shows that an update is available but the current version is 7.5.2 and
   the update to version is 7.4.14.
 * There is a new version of Wordfence Security available. View version 7.4.14 details
   or update now.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [WFAdam](https://wordpress.org/support/users/wfadam/)
 * (@wfadam)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/version-update-issue-2/#post-14356507)
 * Hello [@support27](https://wordpress.org/support/users/support27/) and thanks
   for reaching out to us!
 * Our current version is 7.5.2. Can you screenshot what you’re seeing on your end?
 * Can you send a diagnostic report to **wftest @ wordfence . com**? You can find
   the link to do so at the top of the **Wordfence Tools > Diagnostics** page. Then
   click on **“Send Report by Email”**. Please add your forum username where indicated
   and _respond here after you have sent it._
 * Thanks again!
 *  Thread Starter [support27](https://wordpress.org/support/users/support27/)
 * (@support27)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/version-update-issue-2/#post-14359604)
 * screenshot sent to email and diagnostic report submitted
 *  Plugin Support [WFAdam](https://wordpress.org/support/users/wfadam/)
 * (@wfadam)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/version-update-issue-2/#post-14366042)
 * Thanks for sending that information!
 * It could be a stuck “transient” in the `wp_options` table, either in the database
   itself or possibly in a caching plugin.
 * I recommend clearing any cache plugins, including redis or memcached related 
   plugins, if you have any.
 * I don’t know for sure if reinstalling will help, but it might if WordPress is
   triggered to check for updates again.
 * If this doesn’t work, I would try to reinstall. You can backup your Wordfence
   settings via the Export option. Navigate to **Wordfence > Tools > Import/Export
   Options** and click **Export**. You can also take note of the current Whitelisted
   URLs you have in **Wordfence > Firewall > All Firewall Options > Whitelisted 
   URLs** as these are _NOT_ included in the Import/Export, and will be lost during
   the re-install.
    Here is what is exported: [https://www.wordfence.com/help/tools/import-export/](https://www.wordfence.com/help/tools/import-export/)
   During the export, you will be given a long string of text. Keep this safe, you’ll
   need it in a few minutes.
 * After that, enable the option to Delete Wordfence tables and data on deactivation
   in **All Options > General Wordfence Options**. You will want to remember to 
   disable this after you reinstall Wordfence again.
 * After you enable that option, you can deactivate Wordfence from the Plugins area
   of your site, then delete it. Next, from the plugins area, search for and re-
   install Wordfence like normal.
 * It will be like setting Wordfence up for the first time. You will need to enter
   an email address, and then go into **Tools > Import/Export Options** and paste
   that string of text into the Import Wordfence Options field and click the button
   there.
 * The firewall will be in **Learning Mode** by default for 7 days. I would recommend
   switching this to **Enabled and Protected** as soon as possible.
 * Thanks again!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘version update issue’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [WFAdam](https://wordpress.org/support/users/wfadam/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/version-update-issue-2/#post-14366042)
 * Status: resolved