Very slow

  • Resolved dabcar

    (@dabcar)


    6 years, 2 months ago

    Hi,

    I have installed the free version to evaluate whether to purchase the Pro version. However, I find the plugin is very slow to respond. As an example, it took exactly 30 seconds to process when clicking on a folder to see what was in that folder. That’s very long. However, I don’t see any others complaining about this, so wondering what the issue could be?

    I’m hoping this can be solved as I like the look of the plugin and it does have very good reviews. But, I can’t wait that long for something that’s supposed to speed up the process to work!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Gal Dubinski

    (@galdub)

    6 years, 2 months ago

    @dabcar when you deactivate the plugin, does the media library works faster? Folders shouldn’t make the media library slower unless it loads slowly in the first place 🙂

    Can you please make a video using loom.com or any other screen-capturing tool to demonstrate the issue? Please send it to [email protected]

    Thread Starter dabcar

    (@dabcar)

    6 years, 2 months ago

    Hi,

    It must have been server load or something like that as it seems to be working at a more acceptable rate now. Thanks for your response and offer of help. I’ll purchase the paid version.

    Plugin Author Gal Dubinski

    (@galdub)

    6 years, 2 months ago

    @dabcar thanks for updating 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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