Title: Video button
Last modified: February 29, 2024

---

# Video button

 *  Resolved [balcsi78](https://wordpress.org/support/users/balcsi78/)
 * (@balcsi78)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/video-button-3/)
 * Hi guys,
 * I use your plugin on my website and I got an issue what I have to fix it. I hope
   you can help me.
 * When we post a video on Instagram there is a big white arrow on my website, above
   the video.
 * How can I fix this?
 * Thanks for your reply.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fvideo-button-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Inavii](https://wordpress.org/support/users/inavii/)
 * (@inavii)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/video-button-3/#post-17463956)
 * Hi [balcsi78](https://wordpress.org/support/users/balcsi78/)
 * Thank you for contacting us and using our plugin.
 * After carefully checking your site, we were unable to identify the described 
   issue with the white arrow above the Instagram video. Additionally, we noticed
   that you are using a caching plugin. If the problem still persists, please try
   clearing the cache using the caching plugin you are utilizing.
 * Please let us know if clearing the cache helps resolve the issue. We are here
   to assist, so if you continue to experience difficulties, please do not hesitate
   to contact us further.
 * Thank you.
    -  This reply was modified 2 years, 3 months ago by [Inavii](https://wordpress.org/support/users/inavii/).
 *  Plugin Author [Inavii](https://wordpress.org/support/users/inavii/)
 * (@inavii)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/video-button-3/#post-17481967)
 * Hi [balcsi78](https://wordpress.org/support/users/balcsi78/)
 * I hope this message finds you well. We haven’t heard back from you regarding 
   the issue with the white arrow above the Instagram video on your website, which
   you reported to our support team.
 * As suggested in our previous communication, we recommended clearing the cache
   via your caching plugin to see if it resolves the issue. We’re eager to ensure
   that everything is functioning smoothly on your end and would greatly appreciate
   it if you could update us on your current situation.
 * Thank you.
 *  Plugin Author [Inavii](https://wordpress.org/support/users/inavii/)
 * (@inavii)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/video-button-3/#post-17493045)
 * Hi [balcsi78](https://wordpress.org/support/users/balcsi78/)
 * I noticed that I have not received a reply from you to my previous messages. 
   Due to inactivity, I will have to close this support ticket.
 * If you still encounter problems or have new questions about the plugin, don’t
   hesitate to open a new support ticket. I’ll be happy to help you.
 * Thank you for your understanding and I hope we can resolve any future issues 
   that may arise.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Video button’ is closed to new replies.

 * ![](https://ps.w.org/inavii-social-feed-for-elementor/assets/icon-256x256.png?
   rev=3526570)
 * [Inavii Social Photo Feed - Social Gallery, Slider & Widget](https://wordpress.org/plugins/inavii-social-feed-for-elementor/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Inavii](https://wordpress.org/support/users/inavii/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/video-button-3/#post-17493045)
 * Status: resolved