Title: Video No Longer Plays Using https
Last modified: January 24, 2018

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# Video No Longer Plays Using https

 *  Resolved [Greg](https://wordpress.org/support/users/gadietrich/)
 * (@gadietrich)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/video-no-longer-plays-using-https/)
 * We are using SSL on our site, but on pages that have the shortcode in place the
   videos are not loading over SSL, therefore, aren’t loading at all and we get 
   a white box. Here is an exmaple of one shortcode:
 * [video_lightbox_vimeo5 video_id=”99665942″ width=”640″ height=”480″ auto_thumb
   =”1″]
 * If I click on this in the top bar in Chrome ([https://cl.ly/p47z](https://cl.ly/p47z))
   the videos do load. So how can we force these videos to load over https?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fvideo-no-longer-plays-using-https%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/video-no-longer-plays-using-https/#post-9899717)
 * Hi, try the following shortcode. Let me know if this works for you.
 * `[video_lightbox_vimeo5 video_id=99665942 width=640 height=480 auto_thumb="1"]`
 * Thank you
 *  Thread Starter [Greg](https://wordpress.org/support/users/gadietrich/)
 * (@gadietrich)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/video-no-longer-plays-using-https/#post-9902222)
 * Thanks for the quick response and update. I’ve gone through and removed the quotes
   and there is no change.
 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/video-no-longer-plays-using-https/#post-9903715)
 * Hi, can you still use the shortquote I shared above but this time carry out the
   following test.
 * Can you disable all of your other plugins, then carry out a test? If that does
   not work can you test one of WordPress default themes like Twenty Sixteen or 
   Seventeen?
 * By the way I tested the shortcode I shared above and it worked in my testing 
   site.
 * Thank you
 *  Thread Starter [Greg](https://wordpress.org/support/users/gadietrich/)
 * (@gadietrich)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/video-no-longer-plays-using-https/#post-9904336)
 * OK, so here is what I found…there is no plugin conflict. I disabled everything
   it still didn’t work.
 * However, I did find that we have a theme conflict somewhere here. When I enabled
   Twentyseventeen it did work, even with SSL.
 * Also to note, the plugin functioned fine on this site prior to us flipping on
   SSL as well. It was the flipping on of the SSL cert that had this issue creep
   up.
 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/video-no-longer-plays-using-https/#post-9904382)
 * Okay that is great news for you. I am glad you found the conflict. I will mark
   this support thread as resolved since it is not the plugin causing the issue.
   You can publish your solution here if you want for others to know.
 * If you need more help or information, please create a new support thread. We 
   are always happy to help.
 * Kind regards
 *  Thread Starter [Greg](https://wordpress.org/support/users/gadietrich/)
 * (@gadietrich)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/video-no-longer-plays-using-https/#post-9904397)
 * Well this isn’t great news yet…since I don’t know what the conflict is in terms
   of the theme. So while the plugin is not directly causing the conflict, I’m not
   sure where to start with this theme. I know that one might usually start with
   the theme developer, however, that guy is no longer around and isn’t supporting
   his themes any longer.
 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/video-no-longer-plays-using-https/#post-9904414)
 * Hi, I understand your point of view. The following [documentation](https://www.tipsandtricks-hq.com/when-themes-go-wild-importance-of-using-a-properly-coded-wordpress-theme-2270)
   might help you.
 * However if your theme developer is no longer around, then I suggest that you 
   start searching for a reputable theme. The above documentation will also help
   you with this.
 * If you want to diagnose javascript errors, you can check the following [documentation](https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors).
 * All the best with the above. If you need more information let me know.
 * Kind regards
    -  This reply was modified 8 years, 4 months ago by [mbrsolution](https://wordpress.org/support/users/mbrsolution/).

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Video No Longer Plays Using https’ is closed to new replies.

 * ![](https://ps.w.org/wp-video-lightbox/assets/icon-128x128.png?rev=981252)
 * [WP Video Lightbox](https://wordpress.org/plugins/wp-video-lightbox/)
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 * 7 replies
 * 2 participants
 * Last reply from: [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/video-no-longer-plays-using-https/#post-9904414)
 * Status: resolved