Title: Viewing payments error
Last modified: November 13, 2025

---

# Viewing payments error

 *  Resolved [rippleffect](https://wordpress.org/support/users/rippleffect/)
 * (@rippleffect)
 * [7 months ago](https://wordpress.org/support/topic/viewing-payments-error/)
 * Hello,
 * I’m having an issue with not being able to view Payments (Overview, Payments,
   Transactions, Disputes, etc…)
 * When I select Payments, here are the following errors i receive,
 *     ```wp-block-code
       Hg@https://www.xxxxx.com/wp-content/plugins/woocommerce-payments/dist/index.js?ver=10.2.0:2:558414SuspensePe@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:159377divdivme@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:157990divhw@https://www.xxxxx.com/wp-includes/js/dist/components.min.js?ver=865f2ec3b5f5195705e0:26:216830gw@https://www.xxxxx.com/wp-includes/js/dist/components.min.js?ver=865f2ec3b5f5195705e0:26:217473xw@https://www.xxxxx.com/wp-includes/js/dist/components.min.js?ver=865f2ec3b5f5195705e0:26:217818w@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/admin-layout/index.js?ver=092d36684bd43b3c307d:1:1978Pn@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:220837O@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:126306P@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:125814a@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:120271Dn<@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:223490tE/</<@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:157128oE/</<@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:158207zd/</<@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:155018zd/</<@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:155018Xd/</<@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:156243Rn@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:228589Hg@https://www.xxxxx.com/wp-content/plugins/woocommerce-payments/dist/index.js?ver=10.2.0:2:558414SuspensePe@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:159377divdivme@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:157990divhw@https://www.xxxxx.com/wp-includes/js/dist/components.min.js?ver=865f2ec3b5f5195705e0:26:216830gw@https://www.xxxxx.com/wp-includes/js/dist/components.min.js?ver=865f2ec3b5f5195705e0:26:217473xw@https://www.xxxxx.com/wp-includes/js/dist/components.min.js?ver=865f2ec3b5f5195705e0:26:217818w@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/admin-layout/index.js?ver=092d36684bd43b3c307d:1:1978Pn@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:220837O@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:126306P@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:125814a@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:120271Dn<@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:223490tE/</<@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:157128oE/</<@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:158207zd/</<@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:155018zd/</<@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:155018Xd/</<@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:156243Rn@https://www.xxxxx.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:228589
       ```
   
 * For safety reasons, I removed my website name and replaced it with “xxxxx”
 * Any help would be appreciated
 * Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [rippleffect](https://wordpress.org/support/users/rippleffect/)
 * (@rippleffect)
 * [7 months ago](https://wordpress.org/support/topic/viewing-payments-error/#post-18718467)
 * For example;
 * Here is a picture of the errors I see when selecting “Transactions”
 * [https://www.dropbox.com/scl/fi/rxsxyxd6q9uhjlxqp5gl7/IMG_1998.jpg?rlkey=57xt589dutthkaxddohz59sxp&st=n9baj1zb&dl=0](https://www.dropbox.com/scl/fi/rxsxyxd6q9uhjlxqp5gl7/IMG_1998.jpg?rlkey=57xt589dutthkaxddohz59sxp&st=n9baj1zb&dl=0)
 *  Thread Starter [rippleffect](https://wordpress.org/support/users/rippleffect/)
 * (@rippleffect)
 * [7 months ago](https://wordpress.org/support/topic/viewing-payments-error/#post-18718474)
 * System Status Report
 *     ```wp-block-code
       ### WordPress Environment ###WordPress address (URL): [Redacted]Site address (URL): [Redacted]WC Version: 10.3.5Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.Action Scheduler Version: ✔ 3.9.3Log Directory Writable: ✔WP Version: 6.8.3WP Multisite: –WP Memory Limit: 512 MBWP Debug Mode: –WP Cron: ✔Language: en_USExternal object cache: ✔### Server Environment ###Server Info: ApacheServer Architecture: Linux 4.18.0-553.54.1.lve.el8.x86_64 x86_64PHP Version: 8.1.32PHP Post Max Size: 8 MBPHP Time Limit: 300PHP Max Input Vars: 1000cURL Version: 8.14.1OpenSSL/1.1.1wSUHOSIN Installed: –MySQL Version: 11.4.7-MariaDB-cll-lveMax Upload Size: 6 MBDefault Timezone is UTC: ✔fsockopen/cURL: ✔SoapClient: ✔DOMDocument: ✔GZip: ✔Multibyte String: ✔Remote Post: ✔Remote Get: ✔### Database ###[REDACTED]### Post Type Counts ###3d-flip-book: 7acf-field-group: 1attachment: 177custom_css: 2custom-css-js: 2elementor_library: 13frm_form_actions: 1frm_styles: 1hurrytimer_countdown: 1is_search_form: 1nav_menu_item: 41oceanwp_library: 3oembed_cache: 8page: 39pdfposter: 1popupbuilder: 1post: 1postman_sent_mail: 1product: 31revision: 74rpt_pricing_table: 6shop_coupon: 18shop_order: 988shop_order_refund: 9shop_subscription: 14tablepress_table: 43ultimate_slider: 8um_directory: 1um_form: 3wcct_countdown: 5wp_block: 1wp_global_styles: 1wp_navigation: 1wpforms: 2wppopups: 1### Security ###Secure connection (HTTPS): ✔Hide errors from visitors: ✔### Active Plugins (41) ###Add From Server: by Dion Hulse – 3.4.5Advanced Product Fields Extended for WooCommerce: by StudioWombat – 2.5Backuply: by Softaculous – 1.5.0Classic Widgets: by WordPress Contributors – 0.3Code Snippets: by Code Snippets Pro – 3.8.2Delete Expired Transients: by WebAware – 2.0.7Responsive Pricing Table: by WP Darko – 5.1.12Homepage Control: by WooThemes – 2.0.3Inactive Logout: by Inactive Logout – 3.6.0Kadence WooCommerce Email Designer: by Kadence WP – 1.5.17LiteSpeed Cache: by LiteSpeed Technologies – 7.6.2Loginizer: by Softaculous – 2.0.3Password Protect WordPress Lite: by BWPS – 1.9.12Payment Methods by Product & Country for WooCommerce: by WPFactory – 1.8.3Proxy & VPN Blocker: by Proxy & VPN Blocker – 3.5.2Side Cart WooCommerce: by XootiX – 2.7.2Simple CAPTCHA Alternative with Cloudflare Turnstile: by Elliot SowersbyRelyWP – 1.35.0Storefront Add Slider: by Atlantis Themes – 0.4TablePress: by Tobias Bäthge – 3.2.5To Top: by Catch Plugins – 2.5.5Ultimate Member: by Ultimate Member – 2.10.6Ultimate Private Member Portal Lite: by Rakhitha Nimesh – 1.0Slider Ultimate: by Etoile Web Design – 2.2.8Ultimate Member - Block Disposable Email Domains: by Ultimate Member – 1.0.0Ultimate Member - Browser Detect: by Ultimate Member – 1.0Ultimate Member - Online: by Ultimate Member – 2.2.2User Activity Tracking and Log: by Moove Agency – 4.2.1User Login History: by Er Faiyaz Alam – 2.1.7Checkout with Cash App on WooCommerce: by The African Boss – 6.0.3.1Venmo PRO: by The African Boss – 3.0Checkout with Zelle on Woocommerce: by The African Boss – 4.1.1WooCommerce.com Update Manager: by Automattic – 1.0.3WooCommerce Checkout Manager PRO: by QuadLayers – 7.6.2WooCommerce Checkout Manager: by QuadLayers – 7.8.0WooPayments: by WooCommerce – 10.2.0WooCommerce Subscriptions: by WooCommerce – 8.0.0WooCommerce: by Automattic – 10.3.5Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.4.0.3WP Content Copy Protection & No Right Click: by wp-buy – 3.6.5WP Extra File Types: by Davide Airaghi – 0.5.2WP Mail SMTP: by WP Mail SMTP – 4.7.0### Inactive Plugins (5) ###AAA Option Optimizer: by Joost de Valk – 1.5.1LitePay Merchant: by Litepay – 0.2Wordfence Security: by Wordfence – 8.1.2WPForce Logout: by Mini Plugins – 2.2.3WP Ghost Lite: by Hide My WP Ghost – 5.4.07### Dropin Plugins () ###object-cache.php: LiteSpeed Cache - Object Cache (Drop-in)### Settings ###Legacy API Enabled: –Force SSL: ✔Currency: USD ($)Currency Position: leftThousand Separator: ,Decimal Separator: .Number of Decimals: 2Taxonomies: Product Types: external (external)grouped (grouped)simple (simple)subscription (subscription)variable (variable)variable subscription (variable-subscription)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)exclude-from-search (exclude-from-search)featured (featured)outofstock (outofstock)rated-1 (rated-1)rated-2 (rated-2)rated-3 (rated-3)rated-4 (rated-4)rated-5 (rated-5)Connected to WooCommerce.com: ✔Enforce Approved Product Download Directories: –HPOS feature enabled: –Order datastore: WC_Order_Data_Store_CPTHPOS data sync enabled: –Enabled Features: analyticsmarketplaceorder_attributionsite_visibility_badgeremote_loggingblueprintpoint_of_sale### Logging ###Enabled: ✔Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2Retention period: 30 daysLevel threshold: –Log directory size: 190 KB### WC Pages ###Shop base: ❌ Page visibility should be publicCart: ❌ Page not setCheckout: #145 - /checkout/ -  Contains the [woocommerce_checkout] shortcodeMy account: #12 - /my-account/ -  Contains the [woocommerce_my_account] shortcodeTerms and conditions: #4743 - /terms-and-conditions/### Theme ###Name: StorefrontVersion: 4.6.1Author URL: https://woocommerce.com/Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child themeTheme type: Classic themeWooCommerce Support: ✔### Templates ###Overrides: –### WooPayments ###Version: 10.2.0Connected to WPCOM: YesWPCOM Blog ID: 183742069Account ID: acct_1MilMBC0keFAAmrsPayment Gateway: EnabledTest Mode: DisabledEnabled APMs: cardWooPay: DisabledWooPay Incompatible Extensions: NoApple Pay / Google Pay: Enabled (checkout)Fraud Protection Level: basicMulti-currency: EnabledAuth and Capture: DisabledDocuments: DisabledLogging: Enabled### Subscriptions ###WCS_DEBUG: ✔ NoSubscriptions Mode: ✔ LiveSubscriptions Live URL: https://www.res4us.comSubscriptions-core Library Version: 8.3.0Subscription Statuses: wc-active: 7wc-cancelled: 7WooCommerce Account Connected: ✔ YesActive Product Key: ✔ YesReport Cache Enabled: ❌ NoCache Update Failures: ❌ 3 failure### Store Setup ###Country / State: United States (US) — New York### Subscriptions by Payment Gateway ###WooPayments: wc-active: 7wc-cancelled: 7### Payment Gateway Support ###WooPayments: productsrefundsmultiple_subscriptionssubscription_cancellationsubscription_payment_method_change_adminsubscription_payment_method_change_customersubscription_payment_method_changesubscription_reactivationsubscription_suspensionsubscriptionssubscription_amount_changessubscription_date_changestokenizationadd_payment_methodCash App: productsVenmo: productsZelle: products### Subscriptions Gifting ###Gifted Subscriptions Count: 0### Admin ###Enabled Features: activity-panelsanalyticsproduct-block-editorcouponscore-profilercustomize-storecustomer-effort-score-tracksimport-products-taskexperimental-fashion-sample-productsshipping-smart-defaultsshipping-setting-tourhomescreenmarketingmobile-app-banneronboardingonboarding-taskspattern-toolkit-full-composabilityproduct-custom-fieldsremote-inbox-notificationsremote-free-extensionspayment-gateway-suggestionsprintfulshipping-label-bannersubscriptionsstore-alertstransient-noticeswoo-mobile-welcomewc-pay-promotionwc-pay-welcome-pagelaunch-your-storeDisabled Features: product-data-viewsexperimental-blocksexperimental-iapi-mini-cartexperimental-iapi-runtimecoming-soon-newsletter-templateminified-jsproduct-pre-publish-modalsettingsasync-product-editor-category-fieldproduct-editor-template-systemuse-wp-horizonrest-api-v4Daily Cron: ✔ Next scheduled: 2025-11-13 18:56:18 -05:00Options: ✔Notes: 265Onboarding: completed### Action Scheduler ###Canceled: 3Oldest: 2025-10-18 10:20:08 -0400Newest: 2025-11-11 16:36:36 -0500Complete: 2,083Oldest: 2025-10-21 02:07:09 -0400Newest: 2025-11-13 11:51:18 -0500Failed: 279Oldest: 2021-10-22 12:51:53 -0400Newest: 2025-11-13 10:18:52 -0500Pending: 24Oldest: 2025-11-13 12:25:10 -0500Newest: 2026-01-29 17:28:38 -0500### Status report information ###Generated at: 2025-11-13 12:10:59 -05:00
       ```
   
 *  Plugin Support [shahzeen(woo-hc)](https://wordpress.org/support/users/shahzeenfarooq/)
 * (@shahzeenfarooq)
 * [7 months ago](https://wordpress.org/support/topic/viewing-payments-error/#post-18718519)
 * Hi there!
   Thank you for sharing the error message. Based on the details, it appears
   that this issue is related to the **WooCommerce Payments plugin**.
 * The best next step would be to create a support ticket with the WooCommerce Payments
   support team, as they are in the best position to help you troubleshoot and resolve
   this issue. You can submit a ticket here:
   [https://wordpress.org/support/plugin/woocommerce-payments/#new-topic-0](https://wordpress.org/support/plugin/woocommerce-payments/#new-topic-0)
 * They’ll be able to review the error and guide you on the fix.
 *  Plugin Support [Ejay F – a11n](https://wordpress.org/support/users/ejayfernandes/)
 * (@ejayfernandes)
 * [6 months, 3 weeks ago](https://wordpress.org/support/topic/viewing-payments-error/#post-18729272)
 * Hi there,
 * Since we haven’t heard back in a bit, I’m marking this as resolved. You can reach
   out anytime if you want to pick things up again.
 * If you feel the assistance helped, a short review would mean a lot: 
   [https://wordpress.org/support/plugin/woocommerce/reviews/#new-post](https://wordpress.org/support/plugin/woocommerce/reviews/#new-post)

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Viewing payments error’ is closed to new replies.

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 * 6 replies
 * 3 participants
 * Last reply from: [Ejay F – a11n](https://wordpress.org/support/users/ejayfernandes/)
 * Last activity: [6 months, 3 weeks ago](https://wordpress.org/support/topic/viewing-payments-error/#post-18729272)
 * Status: resolved