Title: visitors cannot post comments using certain browsers
Last modified: June 19, 2018

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# visitors cannot post comments using certain browsers

 *  Resolved [art478](https://wordpress.org/support/users/art478/)
 * (@art478)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/visitors-cannot-post-comments-using-certain-browsers/)
 * This is a new problem within the past few weeks.
    Visitors to a post on my website
   can add a comment only if they are using Safari. If they are using Firefox or
   Chrome they get Error Code nr01 and the message “you appear to be a spambot.”
   I’m using WordPress 4.9.6, All In One Security, JetPack, Weaver II Pro Theme.
   Can anyone help please? Thanks – Art Chester
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fvisitors-cannot-post-comments-using-certain-browsers%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Joy](https://wordpress.org/support/users/joyously/)
 * (@joyously)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/visitors-cannot-post-comments-using-certain-browsers/#post-10416199)
 * It looks like you are using JetPack for comment (enhancement?), and that is putting
   an iframe with a script into the comment form. The browsers you mentioned having
   problems have strict security for CORS, which means that the domain handling 
   the comment does not have permission on your domain.
 * Easy solution: don’t use JetPack for comments
    Alternative: Read up on CORS and
   JetPack, and see what you need to do to fix it. I’m sure it’s in the JetPack 
   documentation somewhere, because a lot of people must have encountered this before.
 *  [edwardyves2](https://wordpress.org/support/users/edwardyves2/)
 * (@edwardyves2)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/visitors-cannot-post-comments-using-certain-browsers/#post-10416215)
 * This a bug with JetPack. JetPack does affect other plugins and updates from Wordpres
   platform. I also have JetPack. I always backup my databast wherever I install
   or update JetPack or WordPress platform.
 *  Thread Starter [art478](https://wordpress.org/support/users/art478/)
 * (@art478)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/visitors-cannot-post-comments-using-certain-browsers/#post-10416702)
 * Hi Joy and edwardyves2,
 * Many thanks for your comments! I took Joy’s “easy solution” and turned off most
   of the JetPack enhancements for Settings-Discussion-Comments. Presto! My problem
   went away.
 * I’m still rather surprised that I have been using the JetPack comment assist 
   for 5 years with no problem. However, no prob, I can do without it and so can
   my readers.
 * Best wishes –
 * Art Chester

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘visitors cannot post comments using certain browsers’ is closed to new
replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [art478](https://wordpress.org/support/users/art478/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/visitors-cannot-post-comments-using-certain-browsers/#post-10416702)
 * Status: resolved

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