Title: Visual Editor doesn't show Last modified: August 20, 2016 --- # Visual Editor doesn't show * [lukelee](https://wordpress.org/support/users/lukelee/) * (@lukelee) * [14 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-doesnt-show/) * I have done a lot of search on forum, and tried many different ways, which include: – clean all cach. – switch themes. – deactivate all plugins – install editor plugins– downgrade to early version – and more… But the Visual Editor just not showing up!!! After all, I decided to try a fresh 3.3.2 install on a new hosting, and open the site on a reseted browser(firefox 12, chrome), but the Visual Editor still not showing up!!! This is how it look like, there are text above the red dot line, but the test is in white, so you can’t see it. Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/topic/visual-editor-doesnt-show/page/2/?output_format=md) [→](https://wordpress.org/support/topic/visual-editor-doesnt-show/page/2/?output_format=md) * Thread Starter [lukelee](https://wordpress.org/support/users/lukelee/) * (@lukelee) * [14 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-doesnt-show/#post-2725756) * cant post image,here is the link: [http://hornetmarketing.com.au/images/11.png](http://hornetmarketing.com.au/images/11.png) * [mizticnz](https://wordpress.org/support/users/mizticnz/) * (@mizticnz) * [14 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-doesnt-show/#post-2725764) * i’m also getting the same problem myself, let us know if you find out how to fix it 🙂 * [webaker](https://wordpress.org/support/users/webaker/) * (@webaker) * [14 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-doesnt-show/#post-2725876) * Same problem as well. :/ * [Peter_L](https://wordpress.org/support/users/peter_l/) * (@peter_l) * [14 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-doesnt-show/#post-2725877) * If possible, delete all plugins and theme folders (except default 2012). * Thread Starter [lukelee](https://wordpress.org/support/users/lukelee/) * (@lukelee) * [14 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-doesnt-show/#post-2725924) * Hi, peter, I have tried that, because it is a fresh install, there are only 2 default plugins and 2 themes, but it doesn’t helps even after I delete 1 theme and 2 plugins. * [kmessinger](https://wordpress.org/support/users/kmessinger/) * (@kmessinger) * [14 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-doesnt-show/#post-2725929) * > If possible, delete all plugins and theme folders (except default 2012). * NO! Do not delete anything . . . yet. We have a protocol for finding out what is wrong. * Have you tried: – _deactivating_ all plugins (yes, all) to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). Don’t forget the ones in mu-plugins if you have that folder. If you can’t get into your admin dashboard, try resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems. – _switching_ to the Twenty Eleven theme to rule out any theme- specific problems. * Thread Starter [lukelee](https://wordpress.org/support/users/lukelee/) * (@lukelee) * [14 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-doesnt-show/#post-2725930) * Hi, Kmessinger: I have tried that, actually it is a fresh install, there are only 2 default plugins: one is Akismet, another is Hello Dolly. both of them are deactive. Twenty Eleven is default theme as well. but the problem is still existing. * [kmessinger](https://wordpress.org/support/users/kmessinger/) * (@kmessinger) * [14 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-doesnt-show/#post-2725967) * Make sure Java is working, [http://javatester.org/index.htm](http://javatester.org/index.htm) * Download a fresh copy of wp. Extract it. Using ftp then replace all files in the “/wp-includes/js/tinymce/” directory. * Thread Starter [lukelee](https://wordpress.org/support/users/lukelee/) * (@lukelee) * [14 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-doesnt-show/#post-2725985) * Thanks, kmessinger, but still not working. my java was working, I saw the pink rectangle above with one line of text that says something like: Java Version 1.6.0_30 from Apple Inc. I have also replace the tinymce folder through fireftp. but nothing changes. * [kmessinger](https://wordpress.org/support/users/kmessinger/) * (@kmessinger) * [14 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-doesnt-show/#post-2725988) * I still show you missing files in that folder. [http://hornetmarketing.com.au/wp-includes/js/tinymce/wp-tinymce.php?c=1](http://hornetmarketing.com.au/wp-includes/js/tinymce/wp-tinymce.php?c=1) comes up with a 404 error. It should look like this [http://lookingoutfromunder.com/wp-includes/js/tinymce/wp-tinymce.php?c=1](http://lookingoutfromunder.com/wp-includes/js/tinymce/wp-tinymce.php?c=1) * Can you compare the file size of the files you uploaded to the server versus the files on your computer? * Thread Starter [lukelee](https://wordpress.org/support/users/lukelee/) * (@lukelee) * [14 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-doesnt-show/#post-2725992) * Hi, kmessinger: The url should be: [http://preview.newsprout.com.au/119.148.76.134/http://platinumfg.com.au/wp-includes/js/tinymce/wp-tinymce.php?c=1](http://preview.newsprout.com.au/119.148.76.134/http://platinumfg.com.au/wp-includes/js/tinymce/wp-tinymce.php?c=1) I can open this link, and all files are 644, is this right? * [kmessinger](https://wordpress.org/support/users/kmessinger/) * (@kmessinger) * [14 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-doesnt-show/#post-2725993) * The folders are 755 and the files should be 644. I only see one line in the link above and I should see many. * Delete the entire wp-includes and wp-admin folders. DO NOT touch the wp-content folder. Upload fresh copies of the wp-includes and wp-admin folders to the server. * Thread Starter [lukelee](https://wordpress.org/support/users/lukelee/) * (@lukelee) * [14 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-doesnt-show/#post-2725994) * Hi, kmessinger: I just did what you told. but visual editor still not showing. and [http://preview.newsprout.com.au/119.148.76.134/http://platinumfg.com.au/wp-includes/js/tinymce/wp-tinymce.php?c=1](http://preview.newsprout.com.au/119.148.76.134/http://platinumfg.com.au/wp-includes/js/tinymce/wp-tinymce.php?c=1) still only showing 1 row. I have also checked all folders are 755, files are 644. * [kmessinger](https://wordpress.org/support/users/kmessinger/) * (@kmessinger) * [14 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-doesnt-show/#post-2726001) * What is platinumfg.com.au? It is not using wordpress. * Make a copy of the wp-config.php. Rename it wp-config.old. Open wp-config.php and add `define('CONCATENATE_SCRIPTS', false);` near the top on a new line. * Open the site. Ctrl, F5 and try the visual editor. * Thread Starter [lukelee](https://wordpress.org/support/users/lukelee/) * (@lukelee) * [14 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-doesnt-show/#post-2726006) * Hi, kmessinger, I tried it, nothing happens. platinumfg.com.au is the old site, I am designing a new site for them. currently the site is sitting on a testing server, which is [http://preview.newsprout.com.au/119.148.76.134/http://platinumfg.com.au/](http://preview.newsprout.com.au/119.148.76.134/http://platinumfg.com.au/) I have contacted the server provider, they have no idea as well. Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/topic/visual-editor-doesnt-show/page/2/?output_format=md) [→](https://wordpress.org/support/topic/visual-editor-doesnt-show/page/2/?output_format=md) The topic ‘Visual Editor doesn't show’ is closed to new replies. ## Tags * [visual editor](https://wordpress.org/support/topic-tag/visual-editor/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 23 replies * 6 participants * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * Last activity: [14 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-doesnt-show/page/2/#post-2726049) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics