Title: Visual Editor missing after 3.9
Last modified: August 21, 2016

---

# Visual Editor missing after 3.9

 *  Moderator [Bet Hannon](https://wordpress.org/support/users/bethannon1/)
 * (@bethannon1)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-missing-after-39/)
 * Like some others, I have had the visual editor disappear from some sites after
   updating to 3.9. I’ve been asked to make a separate post. Here’s what I have 
   done & found:
 * I did have this problem on a few single-install (regular WP) sites, but discovered
   that when I deactivated all plugins, then re-activated them, the visual editor
   reappeared and stayed. I could not identify the plugin which caused the issue,
   but those sites resolved.
 * I’m still having this issue of no visual editor on several sites in a multisite
   install. There are 55+ sites in the install, but only 10 are affected. Those 
   10 don’t seem to have any common themes or plugins that aren’t also on unaffected
   sites.
 * Changing the theme to TwentyThirteen does not make a difference.
 * I have tried deactivating both all the site-activated and network activated plugins(
   thinking my single-site solution would work), but it didn’t.
 * Adding define(‘SCRIPT_DEBUG’, true);, to wp-config.php did not fix this issue.
 * Using this post, [http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors](http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors),
   I am finding this error: TypeError: r is undefined tinymce.min.js:8
 * Ideas for what else to try?

Viewing 15 replies - 1 through 15 (of 29 total)

1 [2](https://wordpress.org/support/topic/visual-editor-missing-after-39/page/2/?output_format=md)
[→](https://wordpress.org/support/topic/visual-editor-missing-after-39/page/2/?output_format=md)

 *  Moderator [Bet Hannon](https://wordpress.org/support/users/bethannon1/)
 * (@bethannon1)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-missing-after-39/#post-4820406)
 * I’ve checked error logs: nothing to report there (except that NextGEN Smooth 
   Gallery has been having a MySQL syntax error for more than a week that I didn’t
   know about–that plugin is deactivated & did not affect the visual editor issue).
 * While I did deactivate all the network activated plugins and the plugins for 
   my affected site at the same time, there would have still been other site-activated
   plugins active. It would be a HUGE task on 55+ sites to document which sites 
   have which plugins site-activated, deactivate them all (although this could be
   done via FTP, I guess), then reactivate & restore settings. I’m hoping to avoid
   that.
 *  Moderator [Bet Hannon](https://wordpress.org/support/users/bethannon1/)
 * (@bethannon1)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-missing-after-39/#post-4820533)
 * I also looked at this with Chrome, and got this slightly different error message
   for the same file:
 * “Uncaught TypeError: Cannot read property ‘documentBaseURL’ of undefined tinymce.
   min.js?ver=4021-20140412:8”
 * It looks like there was a similar issue in the development of 3.9 ([https://core.trac.wordpress.org/ticket/26750](https://core.trac.wordpress.org/ticket/26750)).
   Any clue what I could try to get my visual editors back?
 * Ipstenu replied here ([http://wordpress.org/support/topic/39-visual-editor?replies=19](http://wordpress.org/support/topic/39-visual-editor?replies=19))
   that my fix on the single-install sites sounded like the sites needed to have
   jquery forcibly reloaded. How would I do that on a multisite with 55+ sites?
 *  Moderator [Bet Hannon](https://wordpress.org/support/users/bethannon1/)
 * (@bethannon1)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-missing-after-39/#post-4820534)
 * Also, since “define(‘SCRIPT_DEBUG’, true);” didn’t solve my issue, should I now
   take it out of wp-config.php?
 *  Moderator [Bet Hannon](https://wordpress.org/support/users/bethannon1/)
 * (@bethannon1)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-missing-after-39/#post-4820536)
 * Maybe this image of the full error message will help:
    [http://easycaptures.com/3396243282](http://easycaptures.com/3396243282)
 *  [finaldesign](https://wordpress.org/support/users/finaldesign/)
 * (@finaldesign)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-missing-after-39/#post-4820540)
 * Hi Bet!
    I had just resolved the same problem with visual editor on one of my
   sites. I have managed to replicate it in my local XAMPP installation as on live
   linux production server. The problem was with the plugin “navis media credit”,
   used in LargoProject theme. If you try to disable that plugin it will stay activated
   anyway and your visual editor wont work. If you switch to another theme visual
   editor is still not working. Only when you mannualy delete plugin via FTP from
   server it get’s deactivated, and visual editor then works fine.
 * I hope that helps,
    regards!
 *  Moderator [Bet Hannon](https://wordpress.org/support/users/bethannon1/)
 * (@bethannon1)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-missing-after-39/#post-4820549)
 * Hi finaldesign! Thanks for replying.
 * I am not using that particular plugin.
 * I have 10 sites in my multisite install that are affected, and I’ve been through
   the lists of plugins that each are using, and there is no plugin that is common
   only to these affected sites. They are using some of the same plugins, but those
   plugins are also being used on non-affected sites.
 *  Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/)
 * (@ipstenu)
 * 🏳️‍🌈 Advisor and Activist
 * [12 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-missing-after-39/#post-4820559)
 * Leaving the script debug won’t hurt anything.
 * ps_editor.js is actually the one that jumped out at me, because it’s _NOT_ a 
   part of core! Can you search the files in your site for that one?
 *  Moderator [Bet Hannon](https://wordpress.org/support/users/bethannon1/)
 * (@bethannon1)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-missing-after-39/#post-4820562)
 * Hi Mika! Thanks for replying!
 * That plugin is PS Disable Auto Formatting, which was network activated. I deactivated
   it, but that didn’t make the visual editor appear, nor did deleting the plugin(
   even after deleting the browser cache– not using caching plugins). I’m also still
   getting the js error message– the same one in the image– still including ps_editor.
   js!
 * Below is the content of the file that is referenced (ps_editor.js), the lines
   the error references are 7 & 39. Maybe that will help?
 *     ```
       var switchEditors = {
   
       	switchto: function(el) {
       		var aid = el.id, l = aid.length, id = aid.substr(0, l - 5), mode = aid.substr(l - 4);
   
       		this.go(id, mode);
       	},
   
       	go: function(id, mode) { // mode can be 'html', 'tmce', or 'toggle'
       		id = id || 'content';
       		mode = mode || 'toggle';
   
       		var t = this, ed = tinyMCE.get(id), wrap_id, txtarea_el, dom = tinymce.DOM;
   
       		wrap_id = 'wp-'+id+'-wrap';
       		txtarea_el = dom.get(id);
   
       		if ( 'toggle' == mode ) {
       			if ( ed && !ed.isHidden() )
       				mode = 'html';
       			else
       				mode = 'tmce';
       		}
   
       		if ( 'tmce' == mode || 'tinymce' == mode ) {
       			if ( ed && ! ed.isHidden() )
       				return false;
   
       			if ( typeof(QTags) != 'undefined' )
       				QTags.closeAllTags(id);
   
       			if ( tinyMCEPreInit.mceInit[id] && tinyMCEPreInit.mceInit[id].wpautop )
       				txtarea_el.value = t.wpautop( txtarea_el.value );
   
       			if ( ed ) {
       				ed.show();
       			} else {
       				ed = new tinymce.Editor(id, tinyMCEPreInit.mceInit[id]);
       				ed.render();
       			}
   
       			dom.removeClass(wrap_id, 'html-active');
       			dom.addClass(wrap_id, 'tmce-active');
       			setUserSetting('editor', 'tinymce');
   
       		} else if ( 'html' == mode ) {
   
       			if ( ed && ed.isHidden() )
       				return false;
   
       			if ( ed ) {
       				txtarea_el.style.height = ed.getContentAreaContainer().offsetHeight + 20 + 'px';
       				ed.hide();
       			}
   
       			dom.removeClass(wrap_id, 'tmce-active');
       			dom.addClass(wrap_id, 'html-active');
       			setUserSetting('editor', 'html');
       		}
       		return false;
       	},
   
       	_wp_Nop : function(content) {
       		var blocklist1, blocklist2;
   
       		// Protect pre|script tags
       		if ( content.indexOf('<pre') != -1 || content.indexOf('<script') != -1 ) {
       			content = content.replace(/<(pre|script)[^>]*>[\s\S]+?<\/\1>/g, function(a) {
       				a = a.replace(/<br ?\/?>(\r\n|\n)?/g, '<wp_temp>');
       				return a.replace(/<\/?p( [^>]*)?>(\r\n|\n)?/g, '<wp_temp>');
       			});
       		}
   
       		// Pretty it up for the source editor
       		var blocklist1 = 'blockquote|ul|ol|li|table|thead|tbody|tr|th|td|div|h[1-6]|p';
       		content = content.replace(new RegExp('\\s*</('+blocklist1+')>\\s*', 'mg'), '</$1>\n');
       		content = content.replace(new RegExp('\\s*<(('+blocklist1+')[^>]*)>', 'mg'), '\n<$1>');
   
       		content = content.replace(new RegExp('<p( [^>]*)?>[\\s\\n]*<(/?script[^>]*)>', 'mg'), '\n<$2>');
       		content = content.replace(new RegExp('<(/?script[^>]*)>[\\s\\n]*</p>', 'mg'), '\n<$1>');
   
       		// Fix some block element newline issues
       		content = content.replace(new RegExp('\\s*<div', 'mg'), '\n<div');
       		content = content.replace(new RegExp('</div>\\s*', 'mg'), '</div>\n');
       		content = content.replace(new RegExp('\\s*\\[caption([^\\[]+)\\[/caption\\]\\s*', 'gi'), '\n\n[caption$1[/caption]\n\n');
       		content = content.replace(new RegExp('caption\\]\\n\\n+\\[caption', 'g'), 'caption]\n\n[caption');
   
       		var blocklist2 = 'blockquote|ul|ol|li|table|thead|tr|th|td|h[1-6]|pre';
       		content = content.replace(new RegExp('\\s*<(('+blocklist2+') ?[^>]*)\\s*>', 'mg'), '\n<$1>');
       		content = content.replace(new RegExp('\\s*</('+blocklist2+')>\\s*', 'mg'), '</$1>\n');
       		content = content.replace(new RegExp('<li([^>]*)>', 'g'), '\t<li$1>');
   
       		if ( content.indexOf('<object') != -1 ) {
       			content = content.replace(new RegExp('\\s*<param([^>]*)>\\s*', 'mg'), "<param$1>");
       			content = content.replace(new RegExp('\\s*</embed>\\s*', 'mg'), '</embed>');
       		}
   
       		// Unmark special paragraph closing tags
       		content = content.replace(new RegExp('</p#>', 'g'), '</p>\n');
       		content = content.replace(new RegExp('\\s*(<p [^>]+>.*</p>)', 'mg'), '\n$1');
       		content = content.replace(new RegExp('<p>\\s*</p>', 'mg'), "<p>&nbsp;</p>\n");
   
       		// put back the line breaks in pre|script
       		content = content.replace(/<wp_temp>/g, '\n');
   
       		return content;
       	},
   
       	_wp_Autop : function(pee) {
       		// filtered when switching html to visual
       		var blocklist = 'table|thead|tfoot|caption|colgroup|tbody|tr|td|th|div|dl|dd|dt|ul|ol|li|pre|select|form|blockquote|address|math|p|h[1-6]|script';
       		var blocklist2 = 'table|thead|tfoot|caption|colgroup|tbody|tr|td|th|div|dl|dd|dt|ul|ol|li|pre|select|form|blockquote|address|math|h[1-6]|script';
       		pee = pee + "\n\n";
       		pee = pee.replace(new RegExp('(<(?:'+blocklist+')[^>]*>)', 'gi'), "\n$1");
       		pee = pee.replace(new RegExp('(</(?:'+blocklist+')>)', 'gi'), "$1\n\n");
       		pee = pee.replace(new RegExp("\\r\\n|\\r", 'g'), "\n");
       		pee = pee.replace(new RegExp("\\n\\s*\\n+", 'g'), "\n\n");
       		pee = pee.replace(new RegExp('([\\s\\S]+?)\\n\\n', 'mg'), "<p>$1</p>\n");
       		pee = pee.replace(new RegExp('<p( [^>]*)?>[\\s\\n]*</p>', 'mg'), "<p$1>&nbsp;</p>\n");
       		pee = pee.replace(new RegExp('<p>\\s*(</?(?:'+blocklist+')[^>]*>)\\s*</p>', 'gi'), "$1");
       		pee = pee.replace(new RegExp("<p>(<li.+?)</p>", 'gi'), "$1");
       		pee = pee.replace(new RegExp("<p ?[^>]*>(<!--(.*)?-->)", 'gi'), "$1");
       		pee = pee.replace(new RegExp("(<!--(.*)?-->)</p>", 'gi'), "$1");
       		pee = pee.replace(new RegExp('<p>\\s*<blockquote([^>]*)>', 'gi'), "<blockquote$1><p>");
       		pee = pee.replace(new RegExp('</blockquote>\\s*</p>', 'gi'), '</p></blockquote>');
       		pee = pee.replace(new RegExp('<p>[\\s\\n]*(<(?:'+blocklist+')[^>]*>)', 'gi'), "$1");
       		pee = pee.replace(new RegExp('<p>[\\s\\n]*(</(?:'+blocklist2+')[^>]*>)', 'gi'), "$1");
       		pee = pee.replace(new RegExp('(<(?:'+blocklist2+')[^>]*>)[\\s\\n]*</p>', 'gi'), "$1");
       		pee = pee.replace(new RegExp('(</(?:'+blocklist+')[^>]*>)[\\s\\n]*</p>', 'gi'), "$1");
       		pee = pee.replace(new RegExp('(</?(?:'+blocklist+')[^>]*>)\\s*<br />', 'gi'), "$1");
       		pee = pee.replace(new RegExp('<br />(\\s*</?(?:p|li|div|dl|dd|dt|th|pre|td|ul|ol)>)', 'gi'), '$1');
       		pee = pee.replace(new RegExp('(?:<p>|<br ?/?>)*\\s*\\[caption([^\\[]+)\\[/caption\\]\\s*(?:</p>|<br ?/?>)*', 'gi'), '[caption$1[/caption]');
   
       		// Fix the pre|script tags
       		pee = pee.replace(/<(pre|script)[^>]*>[\s\S]+?<\/\1>/g, function(a) {
       			a = a.replace(/<br ?\/?>[\r\n]*/g, '\n');
       			return a.replace(/<\/?p( [^>]*)?>[\r\n]*/g, '\n');
       		});
   
       		return pee;
       	},
   
       	pre_wpautop : function(content) {
       		var t = this, o = { o: t, data: content, unfiltered: content },
       			q = typeof(jQuery) != 'undefined';
   
       		if ( q )
       			jQuery('body').trigger('beforePreWpautop', [o]);
       		o.data = t._wp_Nop(o.data);
       		if ( q )
       			jQuery('body').trigger('afterPreWpautop', [o]);
   
       		return o.data;
       	},
   
       	wpautop : function(pee) {
       		var t = this, o = { o: t, data: pee, unfiltered: pee },
       			q = typeof(jQuery) != 'undefined';
   
       		if ( q )
       			jQuery('body').trigger('beforeWpautop', [o]);
       		o.data = t._wp_Autop(o.data);
       		if ( q )
       			jQuery('body').trigger('afterWpautop', [o]);
   
       		return o.data;
       	}
       }
       ```
   
 *  Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/)
 * (@ipstenu)
 * 🏳️‍🌈 Advisor and Activist
 * [12 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-missing-after-39/#post-4820582)
 * >  I’m also still getting the js error message– the same one in the image– still
   > including ps_editor.js!
 * Hmmm. Do you have any server side caching going on, like memcached?
 *  Moderator [Bet Hannon](https://wordpress.org/support/users/bethannon1/)
 * (@bethannon1)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-missing-after-39/#post-4820583)
 * Not that I know of. I’m on Mediatemple’s gs server. Should I be able to tell 
   if they have some server caching going on?
 *  Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/)
 * (@ipstenu)
 * 🏳️‍🌈 Advisor and Activist
 * [12 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-missing-after-39/#post-4820585)
 * Maybe… Can you restart apache on that server? Ask MT to do it, I think it’s overkill
   but it should force clear the cache.
 *  Moderator [Bet Hannon](https://wordpress.org/support/users/bethannon1/)
 * (@bethannon1)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-missing-after-39/#post-4820586)
 * MediaTemple says they run Varnish on their GRID server. They tell me because 
   it is a shared server, they can’t reset Varnish, or restart Apache.
 * Other ideas?
 *  [finaldesign](https://wordpress.org/support/users/finaldesign/)
 * (@finaldesign)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-missing-after-39/#post-4820604)
 * Im sure its a plugin issue or maybe template functions file is customized?
 *  [smrtcookie83](https://wordpress.org/support/users/smrtcookie83/)
 * (@smrtcookie83)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-missing-after-39/#post-4820608)
 * I’m not sure if I’m posting this in the right place, but I updated to 3.9 yesterday
   and I can’t even write a post, let alone add media anymore. I use the Genesis
   framework and a theme I purchased called “Foodie”. I tried deactivating my plugins
   and that didn’t work. Any ideas?
 *  [bemdesign](https://wordpress.org/support/users/bemdesign/)
 * (@bemdesign)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/visual-editor-missing-after-39/#post-4820612)
 * [@smrtcookie83](https://wordpress.org/support/users/smrtcookie83/) – Per the 
   forum guidelines (you did read them right? 🙂 ), please post your issue as a 
   new post in the support forums.

Viewing 15 replies - 1 through 15 (of 29 total)

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The topic ‘Visual Editor missing after 3.9’ is closed to new replies.

## Tags

 * [multisite](https://wordpress.org/support/topic-tag/multisite/)
 * [tinymce](https://wordpress.org/support/topic-tag/tinymce/)
 * [visual editor](https://wordpress.org/support/topic-tag/visual-editor/)
 * [wordpress 3.9](https://wordpress.org/support/topic-tag/wordpress-3-9/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 29 replies
 * 12 participants
 * Last reply from: [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/visual-editor-missing-after-39/page/2/#post-4820888)
 * Status: not resolved

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