Title: Visual Editor/Image uploader issue Last modified: August 19, 2016 --- # Visual Editor/Image uploader issue * Resolved [PPDave](https://wordpress.org/support/users/ogma/) * (@ogma) * [15 years, 7 months ago](https://wordpress.org/support/topic/visual-editorimage-uploader-issue/) * Hello, * I’m having difficulties with the visual editor/image upload. 1. Visual editor doesn’t appear 2. When clicking on the image upload, rather than getting a pop up window, the upload window appears, ‘beneath’ (bottom left) just enough of it showing so you know its there, but can’t select or press upload. * I’ve been through a number of threads all seem to be from a number of years back and have tried the following: -Re-install wp -Disabled all plugins -Download and ftp’ed a fresh copy of wp-includes -Clear cache, restart and reinstall wp- Changed folder permissions and back again -switched themes -downloaded and activated the tiny mce plugin and the fckededitor plugins. The latter giving a variety of editing buttons, like the visual editor but still same upload issues. * Anybody got any other suggestions, in the words of James Dean, ‘Its tearing me apart’ * Thanks Viewing 13 replies - 1 through 13 (of 13 total) * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [15 years, 7 months ago](https://wordpress.org/support/topic/visual-editorimage-uploader-issue/#post-1732029) * Try increasing the memory available to PHP. [http://wordpress.org/support/topic/253495#post-1017842](http://wordpress.org/support/topic/253495#post-1017842) * [tccollins](https://wordpress.org/support/users/tccollins/) * (@tccollins) * [15 years, 7 months ago](https://wordpress.org/support/topic/visual-editorimage-uploader-issue/#post-1732034) * [http://wordpress.org/support/topic/25-imagemedia-uploader-problems?replies=1](http://wordpress.org/support/topic/25-imagemedia-uploader-problems?replies=1) * Thread Starter [PPDave](https://wordpress.org/support/users/ogma/) * (@ogma) * [15 years, 7 months ago](https://wordpress.org/support/topic/visual-editorimage-uploader-issue/#post-1732123) * Thanks both, * Stiil the same issue unfortunately. * esmi: wp-config.php now has 256M * tccollins: been through that read but just went over it again, new wp-includes, new wp-admin etc etc * It’s really odd as I have 14 other sites all running the same way, also I’ve noticed that on the posts screen where the two list/exert buttons are normally, on the affected site these appear as text but with 5 buttons covering them? * Thanks for your help, if you have any other suggestions that would be great, the site, if you have the time is [here](http://chasingtheegg.com) * Thanks again * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [15 years, 7 months ago](https://wordpress.org/support/topic/visual-editorimage-uploader-issue/#post-1732127) * Do you have any other WP sites on the same server as this site? * Thread Starter [PPDave](https://wordpress.org/support/users/ogma/) * (@ogma) * [15 years, 7 months ago](https://wordpress.org/support/topic/visual-editorimage-uploader-issue/#post-1732132) * Interestingly enough, 14, * just been through them all and not one with similar issue. * Thanks again * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [15 years, 7 months ago](https://wordpress.org/support/topic/visual-editorimage-uploader-issue/#post-1732144) * All on the same server? Or all just with the same host? * Thread Starter [PPDave](https://wordpress.org/support/users/ogma/) * (@ogma) * [15 years, 7 months ago](https://wordpress.org/support/topic/visual-editorimage-uploader-issue/#post-1732148) * Same host and server yes. The server went down the other day and all sites went with it * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [15 years, 7 months ago](https://wordpress.org/support/topic/visual-editorimage-uploader-issue/#post-1732166) * > The server went down the other day and all sites went with it * Now that’s interesting… I wonder if there’s still a server issue on just that site. Might be worth checking out the php.ini file. Also the error log if you have access to it. * Thread Starter [PPDave](https://wordpress.org/support/users/ogma/) * (@ogma) * [15 years, 7 months ago](https://wordpress.org/support/topic/visual-editorimage-uploader-issue/#post-1732177) * Thanks for all your help with this, * I’ve not been able to locate php.ini but am currently hunting, what would I be looking for in the error log. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [15 years, 7 months ago](https://wordpress.org/support/topic/visual-editorimage-uploader-issue/#post-1732215) * References to missing PHP core files (possibly because of a path problem)? Anything that might relate to a permissions issue (401, 403)? * Thread Starter [PPDave](https://wordpress.org/support/users/ogma/) * (@ogma) * [15 years, 7 months ago](https://wordpress.org/support/topic/visual-editorimage-uploader-issue/#post-1732252) * Hi and Thanks again, * Well the error log is fairly big, I intend to look in there a litte more often! * The latest error in the log is this: * > [21-Oct-2010 16:36:51] PHP Fatal error: require() [[function.require](https://wordpress.org/support/topic/visual-editorimage-uploader-issue/function.require?output_format=md)]: > Failed opening required ‘/home/ogma/public_html/wp-includes/load.php’ (include_path > =’.:/usr/lib/php:/usr/local/lib/php’) in /home/ogma/public_html/wp-settings. > php on line 19 * However, I think this could have come from the re=installing[uploading of today. A couple of weeks ago, when I figure the problem started, there is this: * > [17-Sep-2010 13:00:07] WordPress database error Illegal mix of collations ( > latin1_swedish_ci,IMPLICIT) and (utf8_general_ci,COERCIBLE) for operation ‘ > =’ for query SELECT comment_ID FROM wp_comments WHERE comment_post_ID = ‘190’ > AND comment_approved != ‘trash’ AND ( comment_author = ‘Doggy’ OR comment_author_email > = ‘botangoklow@gmail.com’ ) AND comment_content = ‘Hola, > їPuedo tomar obtener > una pequeсa foto de su blog? * Which I’m guessing, guessing! is the route of the problem, still googling solutions but if you have any suggestions they would be most appreciated. * Thread Starter [PPDave](https://wordpress.org/support/users/ogma/) * (@ogma) * [15 years, 7 months ago](https://wordpress.org/support/topic/visual-editorimage-uploader-issue/#post-1732268) * Thanks Again for taking the time to help. * Finally I have resolved the issue, how exactly I’m not sure. It could have been a stray .htaccess, changes I made to wp-config.php, something in wp-comments. php, genuinely not sure. * I do know its 3am and its ‘fixed’. Brilliant! * Thanks Again * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [15 years, 7 months ago](https://wordpress.org/support/topic/visual-editorimage-uploader-issue/#post-1732318) * Glad to hear that you managed to resolve the problem. 🙂 Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Visual Editor/Image uploader issue’ is closed to new replies. ## Tags * [problem](https://wordpress.org/support/topic-tag/problem/) * [visual editor](https://wordpress.org/support/topic-tag/visual-editor/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 13 replies * 3 participants * Last reply from: [esmi](https://wordpress.org/support/users/esmi/) * Last activity: [15 years, 7 months ago](https://wordpress.org/support/topic/visual-editorimage-uploader-issue/#post-1732318) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics