Title: Visual not working!
Last modified: August 22, 2016

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# Visual not working!

 *  [riggiboy](https://wordpress.org/support/users/riggiboy/)
 * (@riggiboy)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/visual-not-working/)
 * I installed wordpress yesterday through a godaddy package, and I can not use 
   the visual editor! Please help!
 * I’ve tried clearing my browser cache, using other browsers, flushing my wordpress
   cache, disabling all the plugins. Nothing works.
 * [http://musicnewsme.com/](http://musicnewsme.com/)

Viewing 11 replies - 1 through 11 (of 11 total)

 *  [Mark Urquhart](https://wordpress.org/support/users/markurquhart/)
 * (@markurquhart)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/visual-not-working/#post-5806784)
 * [@riggiboy](https://wordpress.org/support/users/riggiboy/), which godaddy hosting
   package are you on? Free or a paid one?
 *  Thread Starter [riggiboy](https://wordpress.org/support/users/riggiboy/)
 * (@riggiboy)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/visual-not-working/#post-5806785)
 * I am using a paid one.
    [@markurquhart](https://wordpress.org/support/users/markurquhart/)
 *  [Mark Urquhart](https://wordpress.org/support/users/markurquhart/)
 * (@markurquhart)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/visual-not-working/#post-5806786)
 * Have you tried switching to the default theme to ensure the Hueman theme you 
   currently have activated isn’t conflicting?
 *  Thread Starter [riggiboy](https://wordpress.org/support/users/riggiboy/)
 * (@riggiboy)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/visual-not-working/#post-5806787)
 * Already tried changing themes, multiple times. Nothing.
 *  [Mark Urquhart](https://wordpress.org/support/users/markurquhart/)
 * (@markurquhart)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/visual-not-working/#post-5806788)
 * One last thing (as I keep researching) … have you checked the user settings?
 * Users ->
    Edit Check and make sure the “Disable the visual editor when writing”
   box isn’t checked.
 *  Thread Starter [riggiboy](https://wordpress.org/support/users/riggiboy/)
 * (@riggiboy)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/visual-not-working/#post-5806790)
 * Tried that too. (I did my fair share of research as well, came up with nothing)
 *  Thread Starter [riggiboy](https://wordpress.org/support/users/riggiboy/)
 * (@riggiboy)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/visual-not-working/#post-5806793)
 * I also tried creating a new user, seeing if it made a difference, nothing.
 *  [Mark Urquhart](https://wordpress.org/support/users/markurquhart/)
 * (@markurquhart)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/visual-not-working/#post-5806795)
 * I’ve seen this fix work a few times (admittedly it’s an intermittent success 
   rate)
 * Access your site via GoDaddy File Manager, or via FTP
 * Open up the file wp-config.php
 * Locate the following commented out line
    /* That’s all, stop editing! Happy blogging.*/
 * Directly above that, paste this and save
 * define(‘CONCATENATE_SCRIPTS’, false );
 * Clear your cache after, and see if that does the trick
 *  Thread Starter [riggiboy](https://wordpress.org/support/users/riggiboy/)
 * (@riggiboy)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/visual-not-working/#post-5806798)
 * Still nothing 🙁
 *  [Mark Urquhart](https://wordpress.org/support/users/markurquhart/)
 * (@markurquhart)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/visual-not-working/#post-5806800)
 * If you used an automated install of wordpress with GoDaddy, you may want to manually
   re-install. Clear or start a new DB, grab the core files again, and migrate posts
   and customizations over.
 * Unfortunately without logins to your site and access to your CPanel or hosting
   environment, it’s a limited visibility … and obviously I don’t want that level
   of access to your systems 🙂
 * Good luck sir – hope someone jumps in here and gives you some more ideas.
 *  Thread Starter [riggiboy](https://wordpress.org/support/users/riggiboy/)
 * (@riggiboy)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/visual-not-working/#post-5806801)
 * Thanks, I’ll give all that a shot I guess.

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Visual not working!’ is closed to new replies.

## Tags

 * [godaddy](https://wordpress.org/support/topic-tag/godaddy/)
 * [troubleshoot](https://wordpress.org/support/topic-tag/troubleshoot/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 11 replies
 * 2 participants
 * Last reply from: [riggiboy](https://wordpress.org/support/users/riggiboy/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/visual-not-working/#post-5806801)
 * Status: not resolved

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