Title: Visualization problem on images
Last modified: April 1, 2021

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# Visualization problem on images

 *  [lr5ka](https://wordpress.org/support/users/lr5ka/)
 * (@lr5ka)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/visualization-problem-on-images/)
 * Hi Carlos,
    we need your help. We use Interactive Geo Map Pro, Tooltip function,
   but the images do not appear well on either the desktop or mobile version. Your
   contact form for Pro users does not work, so I write here. [https://europeanprimekitchen.com/golden-suite/](https://europeanprimekitchen.com/golden-suite/)
   Best, Petya
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fvisualization-problem-on-images%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Carlos Moreira](https://wordpress.org/support/users/carlosmoreirapt/)
 * (@carlosmoreirapt)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/visualization-problem-on-images/#post-14265460)
 * Hi [@lr5ka](https://wordpress.org/support/users/lr5ka/)
    Sorry for the issue 
   with the contact page. It should be solved now. Unfortunately I can’t provide
   support for the Pro version here, due to the forum guidelines.
 * But you can find some information about the issue you describe here:
    [https://interactivegeomaps.com/docs/tooltip-image-in-the-wrong-position/](https://interactivegeomaps.com/docs/tooltip-image-in-the-wrong-position/)
 * For further questions about the Pro version, if the contact form on our website
   is not working, try the contact option from within the plugin dashboard. You 
   can also try this URL instead: [https://interactivegeomaps.com/contact/?nocache](https://interactivegeomaps.com/contact/?nocache)
 * Greetings, Carlos
    -  This reply was modified 5 years, 2 months ago by [Carlos Moreira](https://wordpress.org/support/users/carlosmoreirapt/).

Viewing 1 replies (of 1 total)

The topic ‘Visualization problem on images’ is closed to new replies.

 * ![](https://ps.w.org/interactive-geo-maps/assets/icon-256x256.png?rev=3115060)
 * [MapGeo - Interactive Geo Maps](https://wordpress.org/plugins/interactive-geo-maps/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/interactive-geo-maps/#faq)
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 * 1 reply
 * 2 participants
 * Last reply from: [Carlos Moreira](https://wordpress.org/support/users/carlosmoreirapt/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/visualization-problem-on-images/#post-14265460)
 * Status: not a support question