Title: Visualizationproblems
Last modified: January 14, 2025

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# Visualizationproblems

 *  Resolved [asonic](https://wordpress.org/support/users/asonic/)
 * (@asonic)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/visualizationproblems/)
 * Hi there,
 * i’ve recently installed Masteriyo and i think this is the right plugin for my
   site. But for now, i can’t handle the design-issues. When you open up the link
   below, you can see the course. But i can’t start the course, maybe because of
   it is on the right side in an area where i can’t klick any buttons. So maybe 
   you could help, outherwise please inform me too, then i have to place the issue
   to the theme-Team.
 * Best regards from bavaria,
 * Anton
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fvisualizationproblems%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [Amrit Kumar Shrestha](https://wordpress.org/support/users/shresthauzwal/)
 * (@shresthauzwal)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/visualizationproblems/#post-18247562)
 * Hi [@asonic](https://wordpress.org/support/users/asonic/),
 * We checked your site and found the “Start Course” button works fine. However,
   after starting the course, we noticed several resources from third-party plugins
   were being loaded. We suggest performing a conflict test on your site to identify
   the issue.
 * If you’re unsure how to do this, please refer to this documentation: [https://docs.masteriyo.com/faqs/configuring-caching-plugins](https://docs.masteriyo.com/faqs/configuring-caching-plugins).
   Once you identify the plugin causing the issue on your course page, you can contact
   its support team to prevent it from loading resources on the course page.
 * Thank you!
 *  Thread Starter [asonic](https://wordpress.org/support/users/asonic/)
 * (@asonic)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/visualizationproblems/#post-18262262)
 * Hi [@shresthauzwal](https://wordpress.org/support/users/shresthauzwal/) ,
 * thank you for your reply. I’ve edited the public.css, so everything works fine–
   i was too fast. But with the last update, the same issue came. And now i don’t
   edited the css, so you can see the issue.
 * I’d edited the ……/wp-content/plugins/learning-management-system/assets/css/public.
   css and placed the “margin-top” with 150px, so everything works fine on firefox.
 *     ```wp-block-code
       .masteriyo-single-course:not(.elementor) {  display: flex;  flex-wrap: wrap;  margin-left: -15px;  margin-right: -15px;  flex-direction: row;  margin-top: 150px;
       ```
   
 * I use firefox as my standard-browser, but i think this edit have to be done for
   edge and chrome, too. Maybe you could implement the simple margin (as a variable?),
   so i don’t have to find the right place everytime i update all plugins.
 * Best regards,
 * Anton
 *  Plugin Support [Amrit Kumar Shrestha](https://wordpress.org/support/users/shresthauzwal/)
 * (@shresthauzwal)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/visualizationproblems/#post-18267260)
 * Hi [@asonic](https://wordpress.org/support/users/asonic/),
 * We checked your single course page and noticed that the issue is related to your
   theme design. The default pages have a set height before the banner, which works
   fine for other pages. However, the Masteriyo single course page does not load
   the header banner, so the content starts from the top.
 * If you made changes directly to the plugin files, please note that those customizations
   will be lost after a plugin update. To fix the overlapping issue, we recommend
   adding the following CSS code by going to Dashboard > Appearance > Customize 
   > Additional CSS.
 * `.masteriyo-single-course:not(.elementor) {
   margin-top: 190px;}I hope this information
   helps 🙂Best Regards!
 *  Thread Starter [asonic](https://wordpress.org/support/users/asonic/)
 * (@asonic)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/visualizationproblems/#post-18272093)
 * Hi [@shresthauzwal](https://wordpress.org/support/users/shresthauzwal/) ,
 * perfect, thank you for the fast reaction, it works fine! 🙂
 * Best regards,
 * Anton
 *  Thread Starter [asonic](https://wordpress.org/support/users/asonic/)
 * (@asonic)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/visualizationproblems/#post-18272113)
 * Hi [@shresthauzwal](https://wordpress.org/support/users/shresthauzwal/) ,
 * i’ve got another issue, as you can see here [https://awilan.de/learn/course/mein-wlan-geht-nicht-kein-internet/#/course/15249/lesson/15252](https://awilan.de/learn/course/mein-wlan-geht-nicht-kein-internet/#/course/15249/lesson/15252)
   the Design is here also not working. Looks like it is regard to the accessiblilty-
   Plugin. Maybe you could help me here, too?
 * I’ve began to translate your Plugin to the german language on wordpress.com, 
   as it looks like the plugin is pretty awesome and i think i has a great future!
 * Best regards,
 * Anton
 *  Plugin Support [Amrit Kumar Shrestha](https://wordpress.org/support/users/shresthauzwal/)
 * (@shresthauzwal)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/visualizationproblems/#post-18272195)
 * Hi [@asonic](https://wordpress.org/support/users/asonic/),
 * Since this topic is already resolved and you have started a new one, we recommend
   creating a new topic so we can assist you properly.
 * Regards!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Visualizationproblems’ is closed to new replies.

 * ![](https://ps.w.org/learning-management-system/assets/icon-256x256.gif?rev=3520181)
 * [Masteriyo LMS – LMS Course Builder, Quizzes & Certificates](https://wordpress.org/plugins/learning-management-system/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/learning-management-system/unresolved/)
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 * 6 replies
 * 2 participants
 * Last reply from: [Amrit Kumar Shrestha](https://wordpress.org/support/users/shresthauzwal/)
 * Last activity: [1 year, 3 months ago](https://wordpress.org/support/topic/visualizationproblems/#post-18272195)
 * Status: resolved