Title: void(0 – issue Last modified: November 30, 2019 --- # void(0 – issue * Resolved [jonggerund](https://wordpress.org/support/users/jonggerund/) * (@jonggerund) * [6 years, 6 months ago](https://wordpress.org/support/topic/void0-issue/) * Dear Dev, * The plug-in is great, many thanks for your work. But I do have an insue, it doens’t work for me. When I click on the pop-up (on my website) it opens the pop-up as it should, but then it goes to the page-URL with ‘void(0’ as last. * **Per example:**the normal URL is [https://www.onlinevleesbestellen.nl/vleespakketten](https://www.onlinevleesbestellen.nl/vleespakketten) the URL with the pop-up is: [https://www.onlinevleesbestellen.nl/vleespakketten/void(0](https://www.onlinevleesbestellen.nl/vleespakketten/void(0) * The normal URL + ‘void(0’ does not work, because that URL doens’t exist. * Do you know how to fix it? * Many thanks in advance. * Best regards, Bart Viewing 12 replies - 1 through 12 (of 12 total) * [Rafik](https://wordpress.org/support/users/rafikwp/) * (@rafikwp) * [6 years, 6 months ago](https://wordpress.org/support/topic/void0-issue/#post-12195271) * Hello, * Can you please create new fresh page and add just popup and share URL I will check and let you khow. * Thanks * Thread Starter [jonggerund](https://wordpress.org/support/users/jonggerund/) * (@jonggerund) * [6 years, 6 months ago](https://wordpress.org/support/topic/void0-issue/#post-12199532) * Hello Rafik, * Many thanks for your reaction. * I’ve tested it and it only does this on productpages, for some reason. I use the popup on this a productpage: [https://www.onlinevleesbestellen.nl/webshop/kalfsvlees/familie-vleespakket-bestellen/](https://www.onlinevleesbestellen.nl/webshop/kalfsvlees/familie-vleespakket-bestellen/) * You can see what happens when you click on the link. Can you check for me? * Love to hear from you, thanks! * Thread Starter [jonggerund](https://wordpress.org/support/users/jonggerund/) * (@jonggerund) * [6 years, 6 months ago](https://wordpress.org/support/topic/void0-issue/#post-12200631) * Hi Rafik, * I checked and the popup only shows the **void(0** link when it’s placed in the top description of the productpage. Do you know how to fix that? * Many thanks in advance. * Best regards. * [Rafik](https://wordpress.org/support/users/rafikwp/) * (@rafikwp) * [6 years, 6 months ago](https://wordpress.org/support/topic/void0-issue/#post-12204157) * Hello, * Are you talking about these [https://prnt.sc/q61vto](https://prnt.sc/q61vto) popup right? Both are working fine here see [https://prnt.sc/q61xsq](https://prnt.sc/q61xsq) * Thanks * Thread Starter [jonggerund](https://wordpress.org/support/users/jonggerund/) * (@jonggerund) * [6 years, 6 months ago](https://wordpress.org/support/topic/void0-issue/#post-12205549) * Hello Rafik, * No, I’m not talking about those links. * I had the popup on one of my products for a day, but I had to delete because it was malfunctioning whilst the product was live, and you didn’t response. * The popup was on the top description of my products (above the USP’s) and above the Add to Shoppingcart-button. * The popup only malfunctions when it’s placed in the top description of my productpages. It doens’t just popup, it also creates a redirect to the URL + ‘void(0’. * Do you have any clue how to fix that? Because I really need the popup on my top description position. * Many thanks for your effort, I apreciate it. * Beste regards. * [Rafik](https://wordpress.org/support/users/rafikwp/) * (@rafikwp) * [6 years, 6 months ago](https://wordpress.org/support/topic/void0-issue/#post-12207187) * Hello, * We are still not able to see the popup. Please add it we can not give a solution without a look at it. Can you please just add it and share a screenshot where is your popup and also page URL, that it. and I guess this is not our plugin issue its looks like any plugin or theme filter or hook causing the issue so meanwhile, you can check it by deactivating one by one plugin and finaly you can temporary swap to the any WP default theme and then check. * still facing issues find our site join our live chat our technical team will assist you. * Thanks * Thread Starter [jonggerund](https://wordpress.org/support/users/jonggerund/) * (@jonggerund) * [6 years, 6 months ago](https://wordpress.org/support/topic/void0-issue/#post-12207296) * Hello Rafik, * Thanks for your quick reply – the support is great, I will recommend. * I’ve added the popup to this product: [https://www.onlinevleesbestellen.nl/webshop/rundvlees/rundertong-kopen/](https://www.onlinevleesbestellen.nl/webshop/rundvlees/rundertong-kopen/) * The popup is called ‘zie inhoud’ (I don’t know how to add a screenshot). * After work I will try to deactive other plugins and i’ll see what that does. * Thanks in advance. * Best regards. * [Rafik](https://wordpress.org/support/users/rafikwp/) * (@rafikwp) * [6 years, 6 months ago](https://wordpress.org/support/topic/void0-issue/#post-12210958) * Hello, * It looks like any plugin or theme filter removing “javascript:” from the “javascript: void(0)” so link become only “void(0)” see [https://prnt.sc/q6y43s](https://prnt.sc/q6y43s) It should be “javascript:void(0)” And may be this will happen when you add the shortcode in the content so it means causing filter applied on the content only. * Thanks * Thread Starter [jonggerund](https://wordpress.org/support/users/jonggerund/) * (@jonggerund) * [6 years, 6 months ago](https://wordpress.org/support/topic/void0-issue/#post-12214697) * Hello Rafik, * I’ve deactivated every plugin (also the cache and optimization plugins), yet it didn’t work. * Does the popup normally work on the place where i’ve placed the popup? * I will ask my themebuilder of he know’s why it doens’t work. * Do you got any more ideas? * I will leave a comment / recommendation on your service – the support is great. * [Rafik](https://wordpress.org/support/users/rafikwp/) * (@rafikwp) * [6 years, 6 months ago](https://wordpress.org/support/topic/void0-issue/#post-12218716) * Hello, * Finding an issue without checking all plugin and theme is very hard. So I can provide you a temporary solution. Please change the plugin code. Go to popup- anything-on-click/includes/shortcode/popupaoc-popup-shortcode.php find the code line no 79 to 84 [https://prnt.sc/q882pq](https://prnt.sc/q882pq) just replace the code “javascript:void(0);” to “#” this way [https://prnt.sc/q883t9](https://prnt.sc/q883t9) * Note:-In the future if plugin will update your code will lose. * Thanks * Thread Starter [jonggerund](https://wordpress.org/support/users/jonggerund/) * (@jonggerund) * [6 years, 6 months ago](https://wordpress.org/support/topic/void0-issue/#post-12220688) * Hello Rafik, * Again thanks for your reply. * I did what you told me to do, and it fixed that. Is this a temporarely solution, or does it effect the plugin? Why wouldn’t you use the ‘#’ instead of javascript? * I’ve wrote a review for you. * Thank you very much for your help. * [Rafik](https://wordpress.org/support/users/rafikwp/) * (@rafikwp) * [6 years, 6 months ago](https://wordpress.org/support/topic/void0-issue/#post-12222157) * Hello, * Thanks for your suggestion We are using the “javascript:void” because don’t want to append “#” in the URL when click. * Thanks Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘void(0 – issue’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/popup-anything-on-click_7aa8d3.svg) * [Popup Maker and Popup Anything - Popup for opt-ins and Lead Generation Conversions](https://wordpress.org/plugins/popup-anything-on-click/) * [Frequently Asked Questions](https://wordpress.org/plugins/popup-anything-on-click/#faq) * [Support Threads](https://wordpress.org/support/plugin/popup-anything-on-click/) * [Active Topics](https://wordpress.org/support/plugin/popup-anything-on-click/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/popup-anything-on-click/unresolved/) * [Reviews](https://wordpress.org/support/plugin/popup-anything-on-click/reviews/) * 12 replies * 2 participants * Last reply from: [Rafik](https://wordpress.org/support/users/rafikwp/) * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/void0-issue/#post-12222157) * Status: resolved