W3 Total Cache incompatible with SG Optimizer

  • Resolved zee7055

    (@zee7055)


    4 years, 6 months ago

    Hi, I am using W3 total cache with sg optimizer as my website is hosted on siteground, sometimes I see a blank page when I open my site on incognito mode upon further inspection I see status code 304 Not Modified which I know is not an error but I see a white screen on unless I purge the SG Cache from the Backend and everything goes back to normal, this happens almost every day, can you perhaps provide me a solution for this ?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    4 years, 6 months ago

    Hello @zee7055

    Thank you for reaching out and I am happy to assist you with this.
    It’s not recommended to use more than one caching solution. So this is not just related to W3 Total Cache and SG Optimizer, but to all caching plugins.
    If you want to use W3 Total Cache on your website, I would recommend removing SG optimizer and disabling any server-side caching to avoid conflict like You are experiencing.
    Double caching is never recommended.
    Potentially, two can work together but at your own risk. This means that Page Caching for example needs to be disabled.
    I hope this helps!
    Thanks!

    Thread Starter zee7055

    (@zee7055)

    4 years, 6 months ago

    Thank you so much for the quick reply I cannot deactivate Sg Optimizer as my website is hosted on Sitegroud. Guess I have to deactivate the W3 Total Cache now, is it ok if I directly deactivate the w3 total plugin and then delete it, or do I have to remove certain files and clear the w3 total cache code from .htaccess, I just don’t want to break my website when i remove W3 total, please suggest a way to properly remove W3 total cache from the website so the website doesn’t break.

    Thanks

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    4 years, 6 months ago

    Hello @zee7055

    Thank you for the information.
    Actually, yes you can. Ofcourse if you choose to do so. You can disable the Dynamic caching on your hosting and then only use W3 Total Cache.
    If you however still want to remove W3 Total Cache, simply purge the cache, go to Plugins>Installed Plugins, deactivate and delete the plugin and that should be it.
    After that you can doublecheck if there are any residual files:
    1. Check .htaccess File (make backup)
    W3TC will create many directives in .htaccess file to control the caching behavior. Each section will start and end with comments like “#BEGIN W3TC Page Cache core” and “#END W3TC Page Cache core”.
    Ensure that no residual entries are left over in your .htaccess file after deleting the plugin.
    2. Delete wp-content files and folders (fi exist)
    – cache folder
    – w3tc-config folder
    – object-cache.php (if exists)
    – advanced-cache.php (if exists)
    – db.php (if exists)
    – upgrade folder
    – delete w3-total-cache folder in wp-content/plugins/ (if exists)

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘W3 Total Cache incompatible with SG Optimizer’ is closed to new replies.