Hi there,
This is the first I’ve seen of this error. Can you provide us with your system info? Go to “Donations > Settings > System Info” I think this might be related to your environment.
Also, what host are you on? Occassionally hosts do strange things with PHP Sessions.
Thanks!
Hey @djpeanut – We’re glad you love our plugin, that’s always good to hear! 🙂 I haven’t seen that particular PHP warning reported as of yet. Doing a quick Google search on it brings up some server specific settings that may need to be updated on your end. In fact, PHP warnings shouldn’t display on a live site but that’s besides the point. It sounds like there’s an issue on your server running PHP sessions.
Try adding define( 'GIVE_USE_PHP_SESSIONS', false ); to your wp-config.php file within the root WP directory. Then run a few test donations to ensure everything is working properly and the warning no longer displays.
Let me know how that goes!
Hi Matt,
Here’s the output of the system info:
### Begin System Info ###
-- Site Info
Site URL: http://transcaucasian.com
Home URL: http://transcaucasian.com
Multisite: No
-- Hosting Provider
Host: DBH: localhost, SRV: transcaucasian.com
-- User Browser
Platform: Apple
Browser Name: Chrome
Browser Version: 55.0.2883.95
User Agent String: Mozilla/5.0 (Macintosh; Intel Ma
c OS X 10_12_2) AppleWebKit/537.
36 (KHTML, like Gecko) Chrome/55
.0.2883.95 Safari/537.36
-- WordPress Configuration
Version: 4.7.1
Language: en_US
Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
Active Theme: Themify Ultra 1.6.3
Show On Front: page
Page On Front: Home (#1157)
Page For Posts: Blog (#7)
Remote Post: wp_remote_post() works
Table Prefix: Length: 5 Status: Acceptable
Admin AJAX: Accessible
WP_DEBUG: Disabled
Memory Limit: 40M
Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, refunded, failed, revoked, cancelled, abandoned, spam
-- Give Configuration
Version: 1.7.2
Upgraded From: 1.7.2
Test Mode: Disabled
Currency Code: GBP
Currency Position: before
Decimal Separator: .
Thousands Separator: ,
-- Give Page Configuration
Success Page: http://transcaucasian.com/donation-confirmation/
Failure Page: http://transcaucasian.com/donation-failed/
Give Forms Slug: /donations
-- Give Gateway Configuration
Enabled Gateways: PayPal Standard
Default Gateway: PayPal Standard
-- Must-Use Plugins
-- WordPress Active Plugins
Akismet: 3.2
Fetch Tweets: 2.6.2
Give - Donation Plugin: 1.7.2
Jetpack by WordPress.com: 4.4.2
Regenerate Thumbnails: 2.2.6
UpdraftPlus - Backup/Restore: 1.12.30
Wordfence Security: 6.2.10
WP Geo: 3.4
WP Maintenance Mode: 2.0.9
Yoast SEO: 4.0.2
-- WordPress Inactive Plugins
-- Webserver Configuration
PHP Version: 5.4.25
MySQL Version: 5.5.52
Webserver Info: Apache
-- PHP Configuration
Safe Mode: Disabled
Memory Limit: 256M
Upload Max Size: 64M
Post Max Size: 64M
Upload Max Filesize: 64M
Time Limit: 90
Max Input Vars: 5000
URL-aware fopen: On (1)
Display Errors: On (1)
-- PHP Extensions
cURL: Supported
cURL Version: 7.24.0
zlib: Supported
GD: Supported
fsockopen: Supported
SOAP Client: Installed
Suhosin: Not Installed
DOM: Installed
MBString: Installed
-- Session Configuration
Give Use Sessions: Enabled
Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /tmp
Use Cookies: On
Use Only Cookies: On
### End System Info ###
I’m on shared cPanel hosting with Vidahost.com.
Thank you in advance for any suggestions!
HI @djpeanut did you try implementing the change the Devin suggested? Let us know how that goes.
Hi Matt,
I didn’t try Devin’s change but I did spot a suspicious looking php.ini file in my WP root that I didn’t recognise. On opening it I spotted the following lines:
[Session]
session.save_handler = memcache
session.save_path = "tcp://10.168.1.55:11211?persistent=1&weight=1&timeout=1&retry_interval=15"
This looked like an attempted exploit and the possible cause of the issue. Deleting said file resolved the problem.
Very odd!
Thanks for the follow up with your solution!
