Title: WASTED HOURS AND HOURS TODAY
Last modified: February 23, 2025

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# WASTED HOURS AND HOURS TODAY

 *  [egsteam](https://wordpress.org/support/users/egsteam/)
 * (@egsteam)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/wasted-hours-and-hours-today/)
 * This theme has code in the functions.php file that makes WordPress NOT show your
   updates for any plugins or themes, which means there’s no way to update any of
   it without going to the repository (or plugin creator’s site), downloading a 
   fresh current version, and replacing each one with a new upload.
 * What a total pain in the tail. Shame on you guys for doing this. I took on a 
   new client who had Elementor and the Hello Theme on their website. Spent 10 hours
   today trying to figure out why her plugins were all months old and had nothing
   showing for updates, despite the many updates that had been put out for them ….
   INCLUDING the Elementor Plugin and the Elementor Pro Plugin.
 * After today, I know I will never recommend this theme/company to anyone.
    -  This topic was modified 1 year, 2 months ago by [egsteam](https://wordpress.org/support/users/egsteam/).
      Reason: Fixed star rating

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Luis from Elementor](https://wordpress.org/support/users/luisrelementor/)
 * (@luisrelementor)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/wasted-hours-and-hours-today/#post-18334747)
 * Hello egsteam,
 * I’m truly sorry to hear you had so many issues with Hello Theme. I can assure
   you that there are no functions included with the theme that would cause anything
   like this. After consulting with our support team, here is what they mentioned
   about your case:
   ‘Hello Theme is a lightweight theme without much extra functionality—
   especially nothing that would block plugin updates., here are a few possibilities
   that can cause this
    1. **Custom Modifications** – If the customer (or a previous developer) modified`
       functions.php`, they might have added code that restricts updates.
    2. **Conflict with a Child Theme** – If they’re using a child theme, it could contain
       custom code that interferes with updates.
    3. **Transient Caching Issue** – Some themes or hosting environments cache update-
       related data, which might make it look like updates are blocked.
    4. **Permissions Issue** – If the theme somehow altered file permissions or restricted
       updates using `define( 'DISALLOW_FILE_MODS', true );`, that could be the cause.’
 * For further troubleshooting they suggested the following:
    - Switching to another theme and seeing if updates work.
    - Inspecting `functions.php` for custom code.
    - Checking for `DISALLOW_FILE_MODS` in `wp-config.php`.
 * Hope this helps, let us know how it goes.
 *  Thread Starter [egsteam](https://wordpress.org/support/users/egsteam/)
 * (@egsteam)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/wasted-hours-and-hours-today/#post-18346690)
 * Actually, When I saw that the client’s theme was sorely out of date, I renamed
   her old Hello Elementor Theme folder by adding – OLD to the end of it and installed
   a fresh copy direct from the WP repository and activated it. Then, once I saw
   that everything was fine on her site, I deleted the old folder.
 * Later, I found that not only were her updates not giving notifications, but there
   was no way to update any of them.
 * In the FRESHLY DOWNLOADED theme, I ended up finding the code that was causing
   the disruotion in the updates:
 * //add_filter(‘pre_site_transient_update_core’,’remove_core_updates’);
   add_filter(‘
   pre_site_transient_update_plugins’,’remove_core_updates’);add_filter(‘pre_site_transient_update_themes’,’
   remove_core_updates’);
 * function remove_core_updates(){
   global $wp_version;return(object) array(‘last_checked’
   => time(),’version_checked’=> $wp_version,);}//add_filter(‘pre_site_transient_update_core’,’
   remove_core_updates’);add_filter(‘pre_site_transient_update_plugins’,’remove_core_updates’);
   add_filter(‘pre_site_transient_update_themes’,’remove_core_updates’);
 * I deleted the code from the Theme’s functions.pho file and the updates immediately
   began working as expected. It is completely unacceptable for site owners not 
   to receive notifications or be able to apply updates when WP is the #1 hacked
   site in the world.

Viewing 2 replies - 1 through 2 (of 2 total)

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 * ![](https://i0.wp.com/themes.svn.wordpress.org/hello-elementor/3.4.7/screenshot.
   png)
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 * 3 replies
 * 2 participants
 * Last reply from: [egsteam](https://wordpress.org/support/users/egsteam/)
 * Last activity: [1 year, 1 month ago](https://wordpress.org/support/topic/wasted-hours-and-hours-today/#post-18346690)