Title: Waveform missing
Last modified: September 2, 2025

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# Waveform missing

 *  Resolved [alysonpianist](https://wordpress.org/support/users/alysonpianist/)
 * (@alysonpianist)
 * [9 months, 1 week ago](https://wordpress.org/support/topic/waveform-missing/)
 * I’m a Pro user and I need help with an issue please. The soundwave / waveform
   has stopped displaying on all pages of my site even though both plugins are up
   to date (version 5.9.5) My hosting agency has sent me a screenshot of the errors
   so I’ll share this below. Initially I thought maybe it was just a caching issue,
   but my hosting agency have cleared browser, server and DNS cache and it’s still
   not resolved. Hopefully can you help with this. Thanks, Aly
 * Errors screenshot – [https://drive.google.com/file/d/1jFzhD0BExC24iuGiXpopxFAXQLMo53Rw/view?usp=drivesdk](https://drive.google.com/file/d/1jFzhD0BExC24iuGiXpopxFAXQLMo53Rw/view?usp=drivesdk)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwaveform-missing%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [alysonpianist](https://wordpress.org/support/users/alysonpianist/)
 * (@alysonpianist)
 * [9 months, 1 week ago](https://wordpress.org/support/topic/waveform-missing/#post-18624577)
 * Many thanks to the developer for getting in touch to help with this – the issue
   is now resolved! The issue was with my URL settings where the site address and
   WordPress address used ‘http’ instead of ‘https’. Once these settings were updated,
   the waveform displayed as normal. Many thanks to the developers for being so 
   helpful as always.
 *  Thread Starter [alysonpianist](https://wordpress.org/support/users/alysonpianist/)
 * (@alysonpianist)
 * [9 months, 1 week ago](https://wordpress.org/support/topic/waveform-missing/#post-18624578)
 * RESOLVED!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Waveform missing’ is closed to new replies.

 * ![](https://ps.w.org/mp3-music-player-by-sonaar/assets/icon.svg?rev=1865553)
 * [MP3 Audio Player – Music Player, Podcast Player & Radio by Sonaar](https://wordpress.org/plugins/mp3-music-player-by-sonaar/)
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 * 2 replies
 * 1 participant
 * Last reply from: [alysonpianist](https://wordpress.org/support/users/alysonpianist/)
 * Last activity: [9 months, 1 week ago](https://wordpress.org/support/topic/waveform-missing/#post-18624578)
 * Status: resolved