Title: "We are checking your data" message
Last modified: September 1, 2016

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# "We are checking your data" message

 *  Resolved [iagochat](https://wordpress.org/support/users/iagochat/)
 * (@iagochat)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/we-are-checking-your-data-message/)
 * Hi guys,
    We use your plugin – and while the subscription works great, the users
   get stuck with the “we are checking your data” message.
 * It happens both with Mailchimp and WordPress subscriptions (with or without confirmation
   email).
 * We get the subscriptions but the users don’t get any confirmation for that.
 * Can you help me out with that please?
 * Our website:
    [http://iago.chat/](http://iago.chat/)
 * Thanks,
    Michael
 * [https://wordpress.org/plugins/coming-soon-by-supsystic/](https://wordpress.org/plugins/coming-soon-by-supsystic/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [supsystic](https://wordpress.org/support/users/supsysticcom/)
 * (@supsysticcom)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/we-are-checking-your-data-message/#post-7520655)
 * Hi!
    There is php error during subscription from this site – [http://iago.chat/](http://iago.chat/)
   You can check it in your browser – [http://prntscr.com/bmng0e](http://prntscr.com/bmng0e)
   But if you will try to subscribe using this site address – [http://www.iago.chat](http://www.iago.chat)–
   subscription will be successful. You need to configure your server in such way
   in order to redirect your users to this website address – [http://www.iago.chat](http://www.iago.chat).
   Please contact your hosting provider, they should help you with this.
 * If you will have any problems with this – contact us through our [internal support](https://supsystic.com/contact-us/).
   We will help you to solve the problem.
 *  Thread Starter [iagochat](https://wordpress.org/support/users/iagochat/)
 * (@iagochat)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/we-are-checking-your-data-message/#post-7520663)
 * Thanks guys – it’s working now!
 *  Plugin Author [supsystic](https://wordpress.org/support/users/supsysticcom/)
 * (@supsysticcom)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/we-are-checking-your-data-message/#post-7520665)
 * Hello!
    No problems, it’s always a big pleasure to help our users.
 * Also in such cases you can try simply to set the same url address for your site
   in WordPress General Settings (Settings -> General) – [http://prntscr.com/bmyeug](http://prntscr.com/bmyeug)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘"We are checking your data" message’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/coming-soon-by-supsystic_d2d6d6.svg)
 * [Maintenance Mode by Supsystic](https://wordpress.org/plugins/coming-soon-by-supsystic/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/coming-soon-by-supsystic/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/coming-soon-by-supsystic/)
 * [Active Topics](https://wordpress.org/support/plugin/coming-soon-by-supsystic/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/coming-soon-by-supsystic/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/coming-soon-by-supsystic/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [supsystic](https://wordpress.org/support/users/supsysticcom/)
 * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/we-are-checking-your-data-message/#post-7520665)
 * Status: resolved