Web doesnt work after Elementor update

  • Resolved havran10

    (@havran10)


    3 years, 6 months ago

    After updating Elementor to version 3.8.1 my web doesnt work. I dont know why. I tried deactivate and activate Elementor. After deactivated, web is start correctly. I tried Refresh files and data or synchronisation library (Elementor > tools). Version of WP is 6.1.1.

    Here is debug error message:

    Deprecated: Funkce Redux::getOption je od verze Redux 4.3 zastaralá! Místo toho použijte Redux::get_option( $opt_name, $key, $default ). in /var/www/html/web-ame/www.fontany-kasny.eu/wp-includes/functions.php on line 5383

    Fatal error: Access level to Elementor\ETC_Element_Section::get_html_tag() must be protected (as in class Elementor\Element_Section) or weaker in /var/www/html/web-ame/www.fontany-kasny.eu/wp-content/plugins/elementor-theme-core/inc/elementor/section.php on line 326

    Can you anyone know where can be problem?
    Thanks for a advices.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Elementor Team

    (@ozyeger)

    3 years, 6 months ago

    Hi,

    Can you disable all your experiments, please?
    except for the Flex Box experiment (If you have it on your site)
    https://elementor.com/help/elementor-experiments
    If it solves the issue, reactivate the ones you use.

    Please make sure that all of your Plug-ins and Theme are updated.
    Sometimes it isn’t obvious that there is a plugin update available. Go to WordPress Dashboard > Updates and click the Check Again button to be sure.

    Please also regenerate the CSS via Elementor > Tools > Regenerate CSS on your WordPress Dashboard,

    then make sure that you are clear:
    your WordPress cache (your WordPress plugin if you have one), your server cache (if
    you have one. In this case, you can contact your hosting provider).

    ​Please deactivate all your plugins besides Elementor and see if it helps. If it solves the issue, reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) and see if it makes any difference.`

    Thread Starter havran10

    (@havran10)

    3 years, 6 months ago

    Thank you for your answer. I tried everything what yout wrote. But still doesnt work. When I disable Elementor plugin – web works fine. I tried downgrade Elementor and only workable version is 3.3.1 😮
    This is strange. Everything is up to date. WP 6.1.1, plugins, PHP version 7.4.30, Linux 4.18.0, Apache/2.4.37.

    Do you have any ideas?

    • This reply was modified 3 years, 6 months ago by havran10.
    Elementor Team

    (@ozyeger)

    3 years, 5 months ago

    Hi,

    This error is coming from the plugin Elementor Theme Core (this is the name of the folder of the plugin) -> definitely 3rd party plugin issue and not ours.

Viewing 3 replies - 1 through 3 (of 3 total)

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