Title: Webhook Errors
Last modified: December 30, 2022

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# Webhook Errors

 *  Resolved [cam5atl](https://wordpress.org/support/users/cam5atl/)
 * (@cam5atl)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/webhook-errors/)
 * Hi,
 * I am having trouble with subscription processing. Can you tell me how to resolve
   this? Not much help from Stripe. The error is.:
 * “Invalid signature received. Verify that your webhook secret is correct.”

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/webhook-errors/#post-16329734)
 * > I am having trouble with subscription processing. Can you tell me how to resolve
   > this?
 * Can you provide some more information like:
    1. What payment method is the subscription for? Credit cards, local payment method?
    2. If it’s for credit cards, those don’t rely on webhooks for processing subscription
       payments. So the webhook wouldn’t be the issue.
    3. What subscription plugin are you using? Is the renewal order failing? Did you
       check the order notes of the renewal order to see why it failed (if it failed).
    4. Did you verify that your webhook secret is correct? That error only occurs if
       the webhook secret is invalid.
 * Kind Regards,
 *  Thread Starter [cam5atl](https://wordpress.org/support/users/cam5atl/)
 * (@cam5atl)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/webhook-errors/#post-16330842)
 * Yes, in this case, it was for renewal payments. Stripe told me it was due to 
   a failed Webhook and Secret Key. I searched the internet and saw your response
   about multiple webhook URLs and recommended deleting the webhook and recreating
   one then copying and pasting that key. I did that, but the invoices didn’t automatically
   process on Stripe’s end. Since then, I have manually processed the invoices, 
   and everything did sync up on the site side. Do you have any updated guides on
   how to make sure everything is synced and how to test it?
 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/webhook-errors/#post-16330851)
 * [@cam5atl](https://wordpress.org/support/users/cam5atl/) Please see our previous
   reply where there where a series of questions asked. Providing answers to those
   questions will assist us in answering your further questions and shedding light
   on why your renewal payment failed.
 *  Thread Starter [cam5atl](https://wordpress.org/support/users/cam5atl/)
 * (@cam5atl)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/webhook-errors/#post-16330856)
 * Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Webhook Errors’ is closed to new replies.

 * ![](https://ps.w.org/woo-stripe-payment/assets/icon-256x256.png?rev=2611337)
 * [Payment Plugins for Stripe WooCommerce](https://wordpress.org/plugins/woo-stripe-payment/)
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 * 4 replies
 * 2 participants
 * Last reply from: [cam5atl](https://wordpress.org/support/users/cam5atl/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/webhook-errors/#post-16330856)
 * Status: resolved