Title: Webhook Failure
Last modified: May 26, 2025

---

# Webhook Failure

 *  Resolved [nomangardazi](https://wordpress.org/support/users/nomangardazi/)
 * (@nomangardazi)
 * [1 year ago](https://wordpress.org/support/topic/webhook-failure/)
 * Hello,
 * We are receiving a large number of emails from Stripe every day for two of our
   websites where we are using your plugin.
 * Could you please investigate and let us know what might be causing this?
 * Additionally, I attempted to switch to OAuth. After being redirected to Stripe,
   installing the app, and returning to the website, the OAuth connection was not
   successfully activated.
 * Below is the message we received from Stripe.
 *     ```wp-block-code
       Hello   
       ```
   
 * There were issues submitting requests in live mode to a webhook endpoint linked
   to your Bubble Tent Germany account. Stripe sends webhook events to your server
   to alert you to what happens in your Stripe account, such as payouts and new 
   invoices.
 * The URL of the failed webhook endpoint is: [https://book-a-bubble.de/?wc-api=wt_stripe](https://book-a-bubble.de/?wc-api=wt_stripe)
 * You (or someone on your team) has set your Stripe account to submit events to
   this URL. You can change your account’s webhook endpoints in the dashboard .
 * A failed webhook usually has no effect on your payments or payouts. However, 
   please note the following:
 * If you’re using subscriptions, we’ll need your webhook endpoint to alert you 
   to new invoices. These bills can be delayed for up to three days if your endpoint
   can’t receive them.
 * If you’re using Checkout and need the checkout.session.completed event as part
   of your purchase fulfillment process , you should review your completed payments.
   This way you can make sure that you have processed all past purchases.
 * We’ve tried delivering event notifications to the endpoint 87 times since May
   23, 2025 at 00:42:02 UTC. If this endpoint is important to your application, 
   you should try to resolve the issue immediately. If you don’t need the webhook
   endpoint, you can delete it in your Stripe webhook settings . We will stop sending
   notifications to your webhook on June 1, 2025 at 00:42:02 UTC.
 * Here’s an overview of the errors we’ve received when trying to send webhook events:
 * 87 requests had other errors while sending the webhook event.
 * In order for Stripe to recognize the transmission of the webhook event, you must
   send back a status code between HTTP 200 and 299.
 * For more information about these errors and the recent events in your account,
   see the event list and request logs in the dashboard.
 * See our documentation for more information on using webhooks.
 * Best wishes
 * Ihr Stripe-Team
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwebhook-failure%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [WebToffee Support](https://wordpress.org/support/users/webtoffeesupport/)
 * (@webtoffeesupport)
 * [1 year ago](https://wordpress.org/support/topic/webhook-failure/#post-18484888)
 * Hi [@nomangardazi](https://wordpress.org/support/users/nomangardazi/),
 * Thanks again for the details.
 * The WebToffee stripe plugin is fully equipped to **receive and process Stripe
   webhooks**, and under normal conditions, the webhook responses are sent correctly
   from the site.
 * To ensure everything is configured properly, could you please verify the following:
    1. That the **webhook endpoint** is set correctly in your Stripe dashboard
    2. That the **webhook secret key** is added and saved correctly in the plugin settings
 * You can refer to the following guides to review the setup:
    - [How to add the webhook secret in the plugin settings](https://www.webtoffee.com/add-webhook-secret-to-the-stripe-account-in-woocommerce/)
    - [How to configure webhooks for Stripe in WooCommerce](https://www.webtoffee.com/docs/stripe/configure-woocommerce-stripe-webhooks/)
 * Looking forward to your response.
 *  Thread Starter [nomangardazi](https://wordpress.org/support/users/nomangardazi/)
 * (@nomangardazi)
 * [1 year ago](https://wordpress.org/support/topic/webhook-failure/#post-18486034)
 * Thanks for your response.
   We did exactly the same configuration.And we are also
   not able to switch to OAuth.Could you please let me know further debugging steps?
   Thanks
 *  Plugin Support [WebToffee Support](https://wordpress.org/support/users/webtoffeesupport/)
 * (@webtoffeesupport)
 * [12 months ago](https://wordpress.org/support/topic/webhook-failure/#post-18488613)
 * Hi [@nomangardazi](https://wordpress.org/support/users/nomangardazi/),
 * Thanks for your reply.
 * To help us investigate the issue further, could you please share the following
   details:
    1. Your site’s **OAuth logs** (eh_stripe_pay_oauth) from _WooCommerce → Status 
       → Logs_.
    2. Your **WooCommerce system status report**_ __(WooCommerce → Status → Get system
       report → Copy for support)_
 * You can **securely** submit this information [via this link.](https://www.webtoffee.com/contact/)
 *  Plugin Support [WebToffee Support](https://wordpress.org/support/users/webtoffeesupport/)
 * (@webtoffeesupport)
 * [11 months, 3 weeks ago](https://wordpress.org/support/topic/webhook-failure/#post-18498253)
 * Hi [@nomangardazi](https://wordpress.org/support/users/nomangardazi/),
 * As we did not receive any response or follow-up questions from you, we will assume
   you got this working to your requirements. If you still have any more questions
   for us, please open a new thread, because we will mark this one as resolved.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Webhook Failure’ is closed to new replies.

 * ![](https://ps.w.org/payment-gateway-stripe-and-woocommerce-integration/assets/
   icon-256x256.gif?rev=3361775)
 * [Payment Gateway of Stripe for WooCommerce](https://wordpress.org/plugins/payment-gateway-stripe-and-woocommerce-integration/)
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## Tags

 * [webhook](https://wordpress.org/support/topic-tag/webhook/)

 * 4 replies
 * 2 participants
 * Last reply from: [WebToffee Support](https://wordpress.org/support/users/webtoffeesupport/)
 * Last activity: [11 months, 3 weeks ago](https://wordpress.org/support/topic/webhook-failure/#post-18498253)
 * Status: resolved