Title: Webhook issue
Last modified: June 15, 2026

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# Webhook issue

 *  [Ruben](https://wordpress.org/support/users/rubenecho/)
 * (@rubenecho)
 * [2 days, 14 hours ago](https://wordpress.org/support/topic/webhook-issue-3/)
 * Hi team,
 * I have a website that has a WordPress build with Cloudflare, and we are using
   the latest version of the Stripe plugin. Everything is showing correctly connected,
   but when inspecting the events on our Stripe platform, they are throwing a 400
   error.
 * I already contacted Stripe support team and they said it looks like the Webhook
   Signing Secret in our WooCommerce Stripe plugin settings doesn’t match the one
   in your Stripe Dashboard. They said to contact the plugin developers for futher
   help and here I am because I cant see a why to check if the secret is correct
   or not.
 * Can you please help?
 * Regard,
   Ruben
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwebhook-issue-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [shahzeen(woo-hc)](https://wordpress.org/support/users/shahzeenfarooq/)
 * (@shahzeenfarooq)
 * [2 days, 12 hours ago](https://wordpress.org/support/topic/webhook-issue-3/#post-18938729)
 * Hi [@rubenecho](https://wordpress.org/support/users/rubenecho/),
 * Thanks for reaching out and for sharing the information you received from Stripe
   support.
 * If the webhook signing secret stored in WooCommerce no longer matches the one
   in your Stripe account, the easiest way to resolve this is to recreate the webhooks
   from within the WooCommerce Stripe plugin.
 * Before proceeding, I’d recommend creating a staging site and testing the following
   steps there first:
    1. Navigate to **WooCommerce → Settings → Payments → Stripe → Settings**.
    2. In the **Account details** section, click **Configure connection**.
    3. Under the **Live** tab, click **Reconfigure webhooks**.
    4. Under the **Test** tab, click **Reconfigure webhooks**.
 * This process will recreate the correct webhooks in your Stripe account and remove
   any older webhook configurations that may be pointing to your site with an outdated
   signing secret.
 * After reconfiguring the webhooks, please test a new transaction and check whether
   the 400 errors continue to appear in your Stripe Dashboard.
 * If the issue persists, please share:
    - A screenshot of the webhook error from your Stripe Dashboard. You can use 
      the following tool to share a screenshot:[https://snipboard.io](https://snipboard.io)
    - Any relevant entries from **WooCommerce → Status → Logs** related to Stripe.
    - Your WooCommerce System Status Report.
 * Please use [https://pastebin.com/](https://pastebin.com/) or [https://gist.github.com/](https://gist.github.com/)
   and share a link to that paste in reply here. Once we have more information, 
   we’ll be able to assist you further.

Viewing 1 replies (of 1 total)

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to reply to this topic.

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## Tags

 * [webhook](https://wordpress.org/support/topic-tag/webhook/)

 * 1 reply
 * 2 participants
 * Last reply from: [shahzeen(woo-hc)](https://wordpress.org/support/users/shahzeenfarooq/)
 * Last activity: [2 days, 12 hours ago](https://wordpress.org/support/topic/webhook-issue-3/#post-18938729)
 * Status: not resolved