Title: WebP Express thumbnails missing
Last modified: November 7, 2020

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# WebP Express thumbnails missing

 *  Resolved Anonymous User 17820473
 * (@anonymized-17820473)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/webp-express-thumbnails-missing/)
 * Hi guys, after using WebP Express bulk converter my thumbnails in “products” 
   page are missing. When I right click and choose show image it is trying to redirect
   me to the .jpg file, but now files are named .jpg.webp and woocommerce can’t 
   recognize them. How I can revert changes? or fix that? Please help me.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwebp-express-thumbnails-missing%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [rosell.dk](https://wordpress.org/support/users/roselldk/)
 * (@roselldk)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/webp-express-thumbnails-missing/#post-13643909)
 * WebP Express does not remove any source images. What you are experiencing is 
   probably due to either the redirection or HTML altering.
 * It may be that there are compatibility problems between woocommerce and WebP 
   Express. I haven’t examined that yet. But now I’m creating an issue for examining
   if there is: [https://github.com/rosell-dk/webp-express/issues/466](https://github.com/rosell-dk/webp-express/issues/466)

Viewing 1 replies (of 1 total)

The topic ‘WebP Express thumbnails missing’ is closed to new replies.

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## Tags

 * [webp](https://wordpress.org/support/topic-tag/webp/)

 * 1 reply
 * 2 participants
 * Last reply from: [rosell.dk](https://wordpress.org/support/users/roselldk/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/webp-express-thumbnails-missing/#post-13643909)
 * Status: resolved