Title: webp generation
Last modified: July 5, 2021

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# webp generation

 *  Resolved [ronnieee](https://wordpress.org/support/users/ronnieee/)
 * (@ronnieee)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/webp-generation/)
 * On June 2nd my server stopped generating webp images.
    I don’t know what caused
   this, as far as I’m aware I haven’t made changes to the image optimizations settings
   and “Create WebP Versions” is still set to On. Any idea? Report number is NWPJNLBW
 * Thanks in advance for any help!

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/webp-generation/#post-14630879)
 * Hi,
 * if you take screenshot with your system’s screenshot tool , then upload it to
   your WP , run image optm , how does that go ?
 * Best regards,
 *  Thread Starter [ronnieee](https://wordpress.org/support/users/ronnieee/)
 * (@ronnieee)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/webp-generation/#post-14631148)
 * Hi,
    I’m not sure I understand what you mean with run image optm. I just upload
   jpg/png images and normally they will be optimized and webp is created automatically.
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/webp-generation/#post-14631163)
 * Hi,
 * please try upload this image [https://i.imgur.com/DoRMBfG.png](https://i.imgur.com/DoRMBfG.png)
 * and run optm , see if it gets you webp
 * Best regards,
 *  Thread Starter [ronnieee](https://wordpress.org/support/users/ronnieee/)
 * (@ronnieee)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/webp-generation/#post-14631215)
 * Same thing, [https://rekkerd.org/sandbox/webp.png](https://rekkerd.org/sandbox/webp.png)
   
   I don’t run any optimization manually, it runs on cron.
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/webp-generation/#post-14633268)
 * Hi,
 * please try follow this [doc](https://docs.litespeedtech.com/lscache/lscwp/troubleshoot/#database-corruption)
   to reset LSCWP’s database record , then try again with webp enabled , see if 
   it helps
 * Best regards,
 *  Thread Starter [ronnieee](https://wordpress.org/support/users/ronnieee/)
 * (@ronnieee)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/webp-generation/#post-14634227)
 * Same result unfortunately.
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/webp-generation/#post-14636620)
 * Hi,
 * please create a ticket by mail to `support at litespeedtech.com`
 * we will investigate it further
 * Best regards,
 *  Thread Starter [ronnieee](https://wordpress.org/support/users/ronnieee/)
 * (@ronnieee)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/webp-generation/#post-14636981)
 * It has been fixed by the litespeed team. Thanks again for your assistance!

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘webp generation’ is closed to new replies.

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 * 8 replies
 * 2 participants
 * Last reply from: [ronnieee](https://wordpress.org/support/users/ronnieee/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/webp-generation/#post-14636981)
 * Status: resolved