Title: WebP Issue
Last modified: November 1, 2020

---

# WebP Issue

 *  [qph9697](https://wordpress.org/support/users/qph9697/)
 * (@qph9697)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/webp-issue-2/)
 * Hi, I am using cloudflare, and in order to do the conversion, I have enabled “
   CDN friendly”.
 * But I am getting this issue,
 * > You have turned on “Create webp files upon request?””. However, this feature
   > does not work on your current server settings / wordpress setup, because the
   > PHP scripts in the plugin folder (in the “wod” and “wod2” subfolders) fails
   > to run when requested directly. You can try to fix the problem or simply turn
   > it off and rely on “Convert on upload” and “Bulk Convert” to get the images
   > converted.
   > If you are going to try to solve the problem, you need at least one of the 
   > following pages to display “pong”: wod-test or wod2-test. The problem will 
   > typically be found in the server configuration or a security plugin. If one
   > of the links results in a 403 Permission denied, look out for “deny” and “denied”
   > in httpd.conf, /etc/apache/sites-enabled/your-site.conf and in parent .htaccess
   > files.
 * I disabled the “Create Webp files upon request”, but then after that I get this
   error
 * > You have configured Alter HTML to make references to WebP files that are yet
   > to exist, but you have not enabled the option that makes these files come true
   > when requested. Do that!
 * This last means that, I have to enable “Create webp files upon request?”, right?
 * But if I enable this, then I would be at the same place I was earlier before.
 * Also, disabling “Alter HTML” may affect my webp conversion I guess, since I am
   using cloudflare.
 * Please help me here.
 * Also in conversion method, “Gd extension” and “Imagick” both are activated, will
   there be any issue?
    -  This topic was modified 5 years, 7 months ago by [qph9697](https://wordpress.org/support/users/qph9697/).

The topic ‘WebP Issue’ is closed to new replies.

 * ![](https://ps.w.org/webp-express/assets/icon.svg?rev=1918288)
 * [WebP Express](https://wordpress.org/plugins/webp-express/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/webp-express/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/webp-express/)
 * [Active Topics](https://wordpress.org/support/plugin/webp-express/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/webp-express/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/webp-express/reviews/)

## Tags

 * [webp](https://wordpress.org/support/topic-tag/webp/)

 * 0 replies
 * 1 participant
 * Last reply from: [qph9697](https://wordpress.org/support/users/qph9697/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/webp-issue-2/)
 * Status: not resolved