Webpage keep loading | ww.wp.xz.cn

Resolved firdausms
(@firdausms)

4 years, 11 months ago

I have tried to customize footer by installing elementor header & footer plugin. Unfortunately, when I updated my work, the webpage keeps loading and does not appear.
Fyi, I’m using a Sydney theme template for my work. Hopefully anyone can help me.
Thanks.

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

BSF – Rahul
(@bsfrahul)

4 years, 11 months ago

Hello @firdausms

Please refer to this link – https://ww.wp.xz.cn/support/topic/elementor-header-and-footer-pages-not-loading/

This is pinned in the support forum itself.

I hope that helps.

Please let me know how it goes.

Thread Starter firdausms
(@firdausms)

4 years, 11 months ago

I already follow the given tips, but it didn’t work. Right now, I have to deactivate this elementor header & footer, so that I can proceed with my work.

I really want to use this plugin, since it’s fully customized. Is there any other way to configure my problem?

BSF – Rahul
(@bsfrahul)

4 years, 11 months ago

Hello @firdausms

Sorry for the delay in response.

We’ve tried to check this scenario on our end and it seems to be working as expected.

Please open a ticket at our support portal if you’re still facing an issue.

Looking forward to hearing from you.

Viewing 3 replies - 1 through 3 (of 3 total)

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footer

3 replies
2 participants
Last reply from: BSF – Rahul
Last activity: 4 years, 11 months ago
Status: resolved