Website and /wp-admin Are Blank

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  • Moderator t-p

    (@t-p)

    11 years, 11 months ago

    – Try switching to the unedited default Theme for a moment using the WP dashboard to rule out any theme-specific issue. If you don’t have access to your admin area, you can switch to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides. Alternately, you can remove other themes except the default theme. That will force your site to use it.

    Thread Starter equalitypubl

    (@equalitypubl)

    11 years, 11 months ago

    Hi Tara,
    Thanks very much for your reply. I’m not sure how to access that folder however – I’m new to the company and I can’t find any such thing on the system. Do you have any idea where I might be able to access such folders without logging into wp-admin?

    The site is hosted on Names.co.uk, but I don’t know if that will give me access to the back of house.

    Any advice would be much appreciated.

    esmi

    (@esmi)

    11 years, 11 months ago

    You need to contact your hosts for assistance with FTP.

Viewing 3 replies - 1 through 3 (of 3 total)

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