Title: Website back failed
Last modified: September 14, 2023

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# Website back failed

 *  Resolved [mrginever](https://wordpress.org/support/users/mrginever/)
 * (@mrginever)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/website-back-failed/)
 * Backup failed at 80% 
   Debug code is: BMI-aHHZ8YNH-02750URL is: [https://doomabsolute.com/](https://doomabsolute.com/)
 * Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwebsite-back-failed%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/website-back-failed/#post-17053419)
 * Hello [@mrginever](https://wordpress.org/support/users/mrginever/) ,
 * Please open first section of the plugin named: “What will be backed up?”
   Find
   subsection named: “Exclude by folder / file name (case-sensitive)”Here add these
   three rules, like on image: [https://prnt.sc/9oftADPd_Z7e](https://prnt.sc/9oftADPd_Z7e)
 * Once you do that, please follow these steps:
    1. Go to “Other options” section
    2. Change backup method: [https://prnt.sc/1s1ofpa](https://prnt.sc/1s1ofpa)
    3. Disable PHP CLI checking: [https://prnt.sc/1sljr31](https://prnt.sc/1sljr31)
    4. Save “Other options” section
    5. Force stop both processes: [https://prnt.sc/1trv1tm](https://prnt.sc/1trv1tm)
 * When you do that, try to run your backup once again.
 * Let me know if that worked for you 🙂
   Thank you!
 *  Thread Starter [mrginever](https://wordpress.org/support/users/mrginever/)
 * (@mrginever)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/website-back-failed/#post-17054176)
 * Thanks for replying promptly. Unfortunately, the first screen grab image link
   you refer to in your reply is broken.
 * Can you try re-posting or simply write out the exclusion rules to add? Thanks
 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/website-back-failed/#post-17059517)
 * Hey [@mrginever](https://wordpress.org/support/users/mrginever/) ,
 * I’ve just double checked all of the images above, they all work fine from different
   browsers.
 * The exclusion rules include files ending with .tmp .zip .gz
 * Kind regards
 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/website-back-failed/#post-17076167)
 * Hey [@mrginever](https://wordpress.org/support/users/mrginever/) ,
 * We haven’t heard from you since, so I’ll assume that the issue is resolved and
   will close this support ticket. If you face any new issues, please feel free 
   to open a new ticket.
 * Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Website back failed’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [MixHa](https://wordpress.org/support/users/mixha/)
 * Last activity: [2 years, 8 months ago](https://wordpress.org/support/topic/website-back-failed/#post-17076167)
 * Status: resolved