Title: Website breakdown
Last modified: November 30, 2021

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# Website breakdown

 *  [viverokaja](https://wordpress.org/support/users/viverokaja/)
 * (@viverokaja)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/website-breakdown/)
 * My website broke down after installing the plugin. Had to fix it by removing 
   the plugin through FTP server.

Viewing 1 replies (of 1 total)

 *  [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * (@wpmudev-support1)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/website-breakdown/#post-15117313)
 * Hi [@viverokaja](https://wordpress.org/support/users/viverokaja/),
 * Sorry to hear that you had issues with your site after installing Hummingbird,
   not something we like to see happening for sure.
 * We’d like to hear some additional information about the issue so we can investigate
   it further and hopefully prevent this from happening to you and anyone else that
   might experience similar problem.
 * Do you perhaps have a staging site where you could do a test that might give 
   us some insight on what happened?
    If you do, could you enable debug log in your
   wp-config.php file (located in root WP folder) by replacing **define(‘WP_DEBUG’,
   false);** with this code:
 *     ```
       // Enable WP_DEBUG mode
       define('WP_DEBUG', true);
   
       // Enable Debug logging to the /wp-content/debug.log file
       define('WP_DEBUG_LOG', true);
   
       // Disable display of errors and warnings
       define('WP_DEBUG_DISPLAY', false);
       @ini_set( 'log_errors', 1 );
       @ini_set( 'display_errors', 0 );
   
       //Enable WPMU DEV Dashboard debug
       define('WPMUDEV_API_DEBUG', true);
       define('WPMUDEV_API_DEBUG_ALL', true);
       ```
   
 * After that install and activate Hummingbird and once the problem happens this
   should create debug.log file in your wp-content folder that could tell us what
   is going on.
    You can upload that file to any file sharing service and share 
   the download link with us so we can check it out.
 * It would be best if you could provide us with this info by starting a support
   thread here: [https://wordpress.org/support/plugin/hummingbird-performance/#new-topic-0](https://wordpress.org/support/plugin/hummingbird-performance/#new-topic-0)
 * Thank you,
    Predrag

Viewing 1 replies (of 1 total)

The topic ‘Website breakdown’ is closed to new replies.

 * ![](https://ps.w.org/hummingbird-performance/assets/icon-256x256.gif?rev=2633221)
 * [Hummingbird Performance - Cache & Page Speed Optimization for Core Web Vitals | Critical CSS | Minify CSS | Defer CSS Javascript | CDN](https://wordpress.org/plugins/hummingbird-performance/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/website-breakdown/#post-15117313)